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Sheraton New Orleans Hotel

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About
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Sheraton New Orleans Hotel is on the historic Canal Street streetcar line adjacent to the French Quarter in New Orleans, Louisiana. Our hotel is ideal for conventions and special events, with over 105,000 sq ft of meeting space including a 28,000 sq ft ballroom.
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Property amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Paid Wifi
Paid Internet
Business Centre with Internet Access
Wheelchair Access
Bar/Lounge
Meeting Rooms
Pool
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Outdoor pool
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Good to know
HOTEL STYLE
Great View
Harbour View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Book Early & Save in TX!
Hotel deals
Location
Full view
100Great for walkers
Grade: 100 out of 100
801Restaurantswithin 0.5 km
415Attractionswithin 0.5 km
Neighbourhood
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
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Reviews & more
2,738Reviews
1,649Photos
60Q+A
100Room tips
Traveller rating
  • 918
  • 1,047
  • 464
  • 199
  • 111
Time of year
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+2
Me, my husband and our 9 year old star here 1 night before going on a cruise. This was a PERFECT location for the cruise terminal. We could see the boats from our balcony. We took Uber's for a couple bucks down to Bourbon area for some NOLA eating, shopping and fun. The hotel its
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Response from TeamMarriott, Manager at Sheraton New Orleans Hotel
Responded yesterday
Dear kduddington, Thank you for choosing Sheraton New Orleans Hotel for your pre-cruise stay. We are delighted you enjoyed our convenient location and courteous service as well as our excellent amenities. It was a pleasure having you as our guest, and we look forward to seeing you all again soon. Jennifer Gohagan Hotel Manager
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This hotel is a huge improvement from the last large chain hotel I stayed in in the neighborhood a few months ago. Large lobby, inviting bar, clean hallways and rooms, microwave and refrigerator are in the rooms and super comfy beds! It's centrally located, just a block or two
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Response from TeamMarriott, Manager at Sheraton New Orleans Hotel
Responded 2 days ago
Dear Guinness R, Thank you for the review! We are glad to know how much you liked our comfortable accommodations, delicious food offerings, and the fantastic location! All of us at Sheraton New Orleans Hotel look forward to your next visit. Jennifer Gohagan Hotel Manager
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We came down for a dance convention and competition and had a great hotel experience! All of the staff had AMAZING customer service, the hotel bar was in a great location and the hotel couldn't have been classier!
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Response from TeamMarriott, Manager at Sheraton New Orleans Hotel
Responded 5 days ago
Dear JannaReneeGriffin, Thank you for choosing us! We are glad you had a memorable experience and that you loved our location and the service provided by our staff! All of us at Sheraton New Orleans Hotel look forward to your next visit. Jennifer Gohagan Hotel Manager
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The hotel was awesome, safe and clean. It was well staffed and at night a room key was needed to access the elevators. The Sheraton was crowded the weekend we went. We did not know it was the Bayou Classic. Out neighbors were a bit rowdy but we did not lose sleep. Everyone wo
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Response from TeamMarriott, Manager at Sheraton New Orleans Hotel
Responded 6 days ago
Dear Imleavingonthe, Thank you for the terrific review! We are glad to read how much you loved our fantastic location and that our staff exceeded your expectations! Your feedback is valuable, and we have taken a note of it. Thank you again for letting us know that you had an excellent stay. All of us at Sheraton New Orleans Hotel look forward to your next visit. Jennifer Gohagan Hotel Manager
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Great accommodations. Terrible bar food.

The views are wonderful. The location makes it easy to visit many different parts of the city. The food in the bar is terrible—don’t eat there when you’re in such a foodie town!
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Response from TeamMarriott, Manager at Sheraton New Orleans Hotel
Responded 3 days ago
Dear Dreamer797134, It’s a pleasure to read about your stay at Sheraton New Orleans Hotel. We are delighted you could immerse yourself in the excitement of New Orleans at our excellent downtown location. However, we apologize that the food quality at our in-house bar was not up to par. We hope to have the opportunity to make sure your next stay is outstanding in every respect. Jennifer Gohagan Hotel Manager
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Photo provided by managementSheraton New Orleans Hotel
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Photo provided by managementSheraton New Orleans Hotel
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Photo provided by managementSheraton New Orleans Hotel
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Photo provided by managementSheraton New Orleans Hotel
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Photo provided by managementSheraton New Orleans Hotel
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Previous
Is there free shuttle to and from the airport?
No there isn’t. An Uber is around $35.
0 votes
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Is there a small refrigerator in the rooms? Is there a hair dryer? Any restaurants recommended close by? Thx!
Yes fridge and dryer in room
1 vote
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SPG Loyalty Program - What are the benefits?
If you google spg member benefits, there's a page with a chart that shows benefits by level you reach...this answer form doesn’t allow us to post links, but it was pretty easy to find. At the base level, you don’t get much, but you accrue points towards free stays and higher benefit levels. Once you get to the next level up, you get some choices of benefits, including free internet (the one I use most often).
-1 votes
Is the WI-FI free in your room?
Yes, there was free Wi-Fi in my room during my stay
0 votes
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Is parking available nearby? Valet parking...? Cost...???
Valet is generally $50/night. Google Premium Parking New Orleans and you can reserve nearby parking areas for much cheaper. We stay about 2 blocks away generally for around $31 for 24 hours.
1 vote
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Previous
"We had an awesome view of the casino and Canal St."
"Facing the city MAY be quieter than facing the river"
"Go higher up for better views!"
"High Floor Club Room"
"Request a river view room"
Previous
PRICE RANGE
US$ 104 - US$ 475 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton new orleans hotel new orleansnew orleans sheraton
LOCATION
United StatesLouisianaNew OrleansCentral Business District
NUMBER OF ROOMS
1110
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