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Sheraton New Orleans Hotel

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Sheraton New Orleans Hotel
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1,994 Reviews from our TripAdvisor Community

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Showing 1,894: English reviews
New York, New York, United States
Reviewed yesterday NEW

My stay at the Sheraton NO started off well, I received an upgrade on my room due to my SPG status. The room was pleasant with a great view, though not the cleanliness I had expected from a Sheraton property. The same could be said for the hallways and the common areas as well. At check out, I dropped off...

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Helpful?
Thank Marni D
Washington DC, District of Columbia
Reviewed yesterday NEW

Upon check-in, I was greeted warmly and my request to be on a higher floor and far away from the elevator was accommodated. The bed was comfortable, the room was a very reasonable size, and the location is basically ideal for accessing everything in town. However, there were two mitigating circumstances that bugged me. One was the shutters they use...

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Thank FlyingToast
Burlington, NJ
Reviewed yesterday NEW

I stayed here for several days due to a conference. It was a great experience! My room was clean and comfortable. The staff was warm and inviting! The conference facilities were excellent, we had plenty of space and a nice setup on the 5th floor. I used the internet services and had no problems. I also ordered room service one...

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Thank LKLNJ
Reviewed 2 days ago NEWvia mobile

Two night stay recently. Everything was first class & enjoyable. Staff was helpful & friendly, rooms were nice. Very clean with comfortable bedding. Impressive city view from room with floor to ceiling window. Everything you need on site including a lounge area, restaurant, fitness center & pool (also a Starbucks inside hotel). A very short (safe) walk to Bourbon Street,...

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Helpful?
Thank Mike1456
Waverly
Reviewed 4 days ago NEW

BETTER THAN EXPECTED I booked 4 rooms for 8 ladies at the Sheraton New Orleans Hotel on Canal Street. We were overwhelmed with the entire hotel staff, the cleanliness, the Club Level food and beverage, the views and the location. I admit that I was somewhat nervous after reading some reviews because I felt responsible if anyone was not pleased...

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Helpful?
Thank Karen R
Edmonton, Canada
Reviewed 5 days ago NEW

Felt very safe and welcome at this property. Location was across from good restaurant options, had full view of Canal Street, which was a little noisy with sirens all night but not horrible. Ordered room service, very timely and excellent quality food. Would stay again

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Thank 6andersons1world
Charlottesville, Virginia
Reviewed 6 days ago NEW

Great Value! I stayed here with a buddy for 4 days during Mardi Gras for only $180. Well it's a chain so you likely already know what your getting. Clean, modern large rooms with daily cleaning. Fitness center is much bigger than at comparable hotels and has updated life fitness equipment. Location is perfect for the French Quarter or CBD....

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Helpful?
Thank Michal F
Management response:

Michal, thank you for staying with the Sheraton New Orleans. We appreciate you taking the time to provide feedback on your stay, and glad to hear you say the location was perfect. We hope to have you stay with us again on your next visit to New Orleans.

ptlm323
Reviewed 1 week ago via mobile

I stayed here for a profession conference. There were 450 attendees and almost all stayed in the hotel. The staff handled this like it was what they do everyday. The rooms were of abnormal size but had a floor to ceiling window overlooking the city. The beds were very comfortable. The room was clean and everything functioned properly. There is...

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Thank ptlm323
Washington DC, District of Columbia
Reviewed 1 week ago

Over the years, I have stayed at the Sheraton many times. It continues to be one of my favorite big hotels. Unlike many other large properties, the Sheraton New Orleans balances local charm (the Blue Dog painting in the lobby, the Pelican Bar) with the efficiency of a conference center hotel. I have tried other hotels in New Orleans, but...

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Thank dctravel
Montreal, Canada
Reviewed 1 week ago via mobile

We went on Thanksgiving weekend. The hotel was pretty busy and the parking was full. There staff.was friendly and the rooms were cleen. Well located but not in a noisy area. Walking distance to the Superdome, bourbon street and the cruise terminal.

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Helpful?
Thank Dextermike

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Sheraton New Orleans Hotel is on the historic Canal Street streetcar line adjacent to the French Quarter and is ideal for conventions and special events, with over 105,000 sq ft of meeting space including a 28,000 sq ft ballroom. ... more   less 

Additional Information about Sheraton New Orleans Hotel

Address: 500 Canal Street, New Orleans, LA 70130
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: ₹ 11,875 - ₹ 31,120 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton New Orleans Hotel 4*
Number of rooms: 1110
Reservation Options:
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Also Known As:
Sheraton New Orleans Hotel New Orleans
New Orleans Sheraton
Hotel Style:
#25 Luxury Hotel in New Orleans
#48 Business Hotel in New Orleans
#59 Romantic Hotel in New Orleans
#71 Family Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton New Orleans Hotel staff and other travellers.
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Questions? Get answers from Sheraton New Orleans Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on a higher floor with access to the Club Level. It is well worth the extra money.”
 of 5 bubbles KarenR325, 20 Jan 2017 | Read review
“We were on 12th floor, they have 2 sets elevators (high/low) so floors not really an issue”
 of 5 bubbles 6andersons1world, 19 Jan 2017 | Read review
“High floor on the riverside offer great views”
 of 5 bubbles dctravel, 16 Jan 2017 | Read review
“14th floor had a nice view of the city. Try the room service!”
 of 5 bubbles 154jessicaa, 4 Jan 2017 | Read review
“Ask for a higher floor with city view.”
  • Canal at night
  • Canal early in the morning
 of 5 bubbles bookofadventures, 3 Jan 2017 | Read review
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