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worst hotel I have ever experienced and I have stayed in a lot of places. It is unsafe , the staff is rude and refuse to give refunds even when you have the right and the evidence. Called and emailed multiple times only to get...More
we traveled from Arizona, when we arrived, from the get go I had my doubts, they advertise as the hotel being downtown, not at all is at least some good 10 min ride, let alone walking, the room had no windows, the ac was set...More
Greeting. would like to share my experience with this hotel. I booked a room though booking.com for 4 nights in new Orleans. When I arrived no one was available to greet me when I checked in. I was not assisted with my bags even though...More
I booked one room for my husband and me through Expedia for one night. I paid in full at that time. When we arrived at the hotel, I was worried. There were panhandlers out front and the whole place looked like it was in sad...More
I will never stay there again. Nasty Nasty Nasty!!!!!! It stinks the bathrooms where not working right... Still waiting in my 75.00 deposit...... We was switched to four different rooms.. and it was so sad that the people from Florida was their due to Irma...More
It really depends whether or not you've made the reservation directly through the hotel or through a traveling website. The property manager continually made the claim that she couldn't refund me as I paid the traveling... More
It really depends whether or not you've made the reservation directly through the hotel or through a traveling website. The property manager continually made the claim that she couldn't refund me as I paid the traveling website, which was false but that was her justification. If you are having difficulties in getting a refund I would recommend disputing the payment through your credit card company and putting a claim for failure to provide basic ammenties.