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717 Orleans St., New Orleans, LA 70116-3189
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 22/06/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Bourbon Orleans Hotel
Updated 22/06/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#23 of 178 hotels in New Orleans
Location
Cleanliness
Service
Value
Travellers' Choice
Discover a spirited hotel nestled in the heart of the French Quarter. The Bourbon Orleans Hotel features French styling reminiscent of the early 1800s. It's central New Orleans location, just steps away from the famed St. Louis Cathedral, means you're never far from the best the city has to offer, from upscale shopping on Royal Street, to the local artists and performers of Jackson Square, restaurants, galleries and nightlife in between.
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle tours
Evening entertainment
Taxi service
Paid private parking on-site
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Vending machine
Karaoke
Walking tours
Nightclub / DJ
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
VIP room facilities
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
On-demand films
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Classic
Languages Spoken
English
Hotel links
Special Rate:Book Direct And Save 10%
8797Reviews138Q+A100Room tips
Traveller rating
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kittycat_8 wrote a review Sep 2022
vancouver, b.c.356 contributions5 helpful votes
I stayed at the hotel Sept 8-18 & was very impressed with your Manager Shakita & Raquel. If it wasn't for them, my visit would not have been pleasant. Both ladies went out of their way to assist & should receive a raise. I have stayed at this hotel 5 times now & was disappointed in the so called room renovations. The rooms are poorly updated & require a good cleaning. There was food on the headboards that never got cleaned by housekeeping as well as the bathroom which could have used a thorough cleaning. I can't really blame housekeeping as they are short staffed & only clean every 3 days. The lobby has been renovated with all info about the history & ghosts removed. They no longer offer free coffee/tea in the morning. Restaurant is closed. Overall, the location is great, but if I return, I would consider staying somewhere else. Apparently, the hotel was bought by an investment company & you can tell that this is not managed like it was.
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Date of stay: September 2022
Cleanliness
Service
Sleep Quality
Room Tip: The 6th floor would be the best as you don't have noise above you. A room not facing Bourbon...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Ken Trumbull, General Manager at Bourbon Orleans Hotel
Responded 5 days ago
kittycat_8, Thank you for taking the time to leave a review. I'm glad Shakita & Raquel were able to save your stay. The hotel was bought by a new company and there are plans for updates at the end of this year and into next year. You will be able to see a drastic change in elevated F&B offerings. I hope that once some of these changes happen you will come visit us in the future. Thank you again for staying with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
datopolski wrote a review Jun 2022
Little River, South Carolina51 contributions8 helpful votes
Hotel's Favourite
We loved this place. Right in the heart of the French Quarter and steps away from Jackson Square and Bourbon street. We were excited about being in New Orleans and when we were greeted by Monique at the front desk she reinforced that with her friendly and welcoming smile. She was very helpful, informative and very pleasant to deal with. We had a really cool room with a loft and a balcony overlooking Orleans St with Bourbon St in plain view. The room and hotel was very clean and the Bourbon O Bar was connected to the hotel. Very convenient with Jazz music daily. David who works the front door was awesome too. He was always accommodating and helpful to us. The rest of the staff that we had interaction with were extremely friendly and helpful to us. Thank you guys for helping making our experience in New Orleans great. Especially Monique and David.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
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Response from Jamie Marie Hall, Marketing at Bourbon Orleans Hotel
Responded 13 Jun 2022
Thank you kindly for sharing this wonderful review. We have an incredible team and we love showering our guests in warm southern hospitality. Hope to see you again soon in New Orleans! Our Very Best To You, Jamie Marie Hall Director of Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Leslie K wrote a review Sep 2022
Carmel, Indiana1 contribution2 helpful votes
This is where I stay whenever I come to the French Quarter. It's an exceptional hotel for many reasons, but Miss Dee and Dwayne, who were at the reception desk during my stay, made this stay even more memorable with their willingness to accommodate my room request and their overall friendliness throughout my stay. Truly the type of people you look forward to coming back to see. Along with them, the cleaning crew is always thorough and kind, and the doorman is always welcoming and happy to see you-- no matter how many times you walk in and out of the hotel. Truly, the entire staff is great. And the hotel is beautiful and there's no shortage of New Orleans charm and history within it. Hope to be back soon.
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Ken Trumbull, General Manager at Bourbon Orleans Hotel
Responded 1 week ago
E88ABlesliek, Thank you for taking the time to leave this amazing 5 bubble review. I will be sure to pass your comments on to Miss Dee and Dwayne. Our staff prides itself in delivering a wonderful experience. I am glad you chose us for your stay and hope to have you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Big M wrote a review Sep 2022
West Des Moines, Iowa5 contributions1 helpful vote
"My wife & I stayed at the Bourbon Orleans 8/18 - 8/21 to celebrate our 20th anniversary. Our entire stay was impeccable. From the valet to the housecleaning staff, everyone was friendly & immediately accommodating. The hotel is gorgeous, the lobby stunning and our room (we'll get to that) was immaculate. The pool area was private, clean & well stocked with freshly laundered towels. There were plenty of lounge chairs & tables for guests. Despite being only a block away from Bourbon Street, the hotel was quiet & peaceful. We HAVE to give accolades where & when due. Our check-in process was seamless and we were astonished at the voluntary room upgrade from a queen to a Loft Suite overlooking St. Anne St. It was luxurious & spacious. We want to personally thank Linda at the front desk for working such unexpected magic and giving us an anniversary trip we'll never forget. She was amazing! We'll only book through her from now on!
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ken Trumbull, General Manager at Bourbon Orleans Hotel
Responded 1 week ago
Maurio007, Thank you for taking the time to leave this amazing 5 bubble review. I'm thrilled you decided to celebrate 20 years together with us. I will be sure to pass on all the amazing things you said about our hotel and our staff to the correct department heads. Our team including Linda prides there work on delivering an amazing experience. I hope to see you here again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michelle M wrote a review Sep 2022
1 contribution2 helpful votes
Upon arrival the hotel was absolutely beautiful! The icing on top was Mrs Dee behind the counter she was so helpful! She made sure we knew were to go and also advised us to take it easy on night one! “Sip sip not gulp gulp”. She took pictures for us and everything! Forever commented on our outfits and made us feel right at home! Alsooo the bar in the hotel is soo cute and great for photos! Thanks for a great time Bourbon New Orleans hotel!
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Ken Trumbull, General Manager at Bourbon Orleans Hotel
Responded 1 week ago
michellemZ7806GM, Thank you for taking the time to leave this awesome 5 bubble review. Miss Dee has been an absolute asset to the Bourbon Orleans since she has arrived. I am happy to hear you enjoyed your trip to New Orleans. We hope to host you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
kylie h wrote a review Sep 2022
1 contribution1 helpful vote
Miss D is absolutely fabulous. she is the best woman i’ve ever met. she helped us out so much when we first arrived by giving us complimentary water and gave us our room keys very fast! Sip sip not gulp gulp are her famous words!!!!
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Ken Trumbull, General Manager at Bourbon Orleans Hotel
Responded 1 week ago
kyliemh98, Thank you for taking the time to leave an amazing 5 bubble review. Miss Dee is pretty fantastic. We are so happy he decided to join our team here at Bourbon Orleans. I will be happy to pass on your wonderful comment. I'm so happy y'all enjoyed your stay. Please come visit Miss D and Bourbon Orleans again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rachel R wrote a review Sep 2022
1 contribution1 helpful vote
Miss Dee!!! Was the best part of the hotel! She was very friendly and accommodating. We enjoyed her energy and enthusiasm. She deserves the 5 stars and employee of the month!! She gave us great advice. Sip sip
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Ken Trumbull, General Manager at Bourbon Orleans Hotel
Responded 1 week ago
rachelrS2889HV Thank you for taking the time to leave such a wonderful 5 bubble review. Miss Dee is an amazing new member of our team. We are thrilled to have her here. I will be sure to pass on your comments to her and her manager. I'm glad your enjoyed your stay and hope you come back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lexi B wrote a review Sep 2022
1 contribution1 helpful vote
Ms. Dee made our experience absolutely amazing! The hotel is absolutely beautiful- right off Bourbon Street. Ms. Dee helped us when we checked in, and watched out for us! 10/10 recommend staying at the Bourbon Hotel.
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Ken Trumbull, General Manager at Bourbon Orleans Hotel
Responded 1 week ago
972lexib, Thank you for taking the time to leave this awesome 5 bubble review. I'm happy your party enjoyed Kylie's birthday trip here at Bourbon Orleans. I will be sure to pass on your comments about Miss Dee to her and her manager. Thank you for staying with us and we hope to see you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
vrm703 wrote a review Sep 2022
Maryland12 contributions6 helpful votes
We had an exceptional stay at the Bourbon Orleans. The staff was very friendly and extremely helpful. My room was just perfect for my stay and clean. The location was ideal for walking and accessing the city. Our shuttle driver to the airport was Shawn P. And we couldn’t have asked for a better driver or safer trip. He was very professional and extremely courteous and made our ride very pleasurable. Be sure to request him if you use the shuttle.
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Date of stay: September 2022
Location
Cleanliness
Service
Room Tip: Avoid a room in the back. Trash is picked up at 4:00 a.m. and woke me up every day. Other than...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Ken Trumbull, General Manager at Bourbon Orleans Hotel
Responded 1 week ago
vrm703, Thank you for taking the time to leave a great 5 bubble review. I am thrilled you enjoyed your stay here at Bourbon Orleans. Shawn P is such an amazing person who we enjoy working with. I hope you come back and visit soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mrs Martin wrote a review Sep 2022
Texas18 contributions4 helpful votes
This was a really fabulous hotel, awesome staff but when I tried to get a cab back at night, it’s in an area that they block the streets off at night and as a female, had to walk back from closest cab drop off about 6 blocks in dark.
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Date of stay: October 2021
Cleanliness
Service
Trip type: Travelled on business
Room Tip: A first floor room with pool view was great.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Ken Trumbull, General Manager at Bourbon Orleans Hotel
Responded 1 week ago
30mem, Thank you for taking the time to leave a review. We are happy that you enjoyed your stay. The French Quarter does block off some streets for different reasons especially on the weekends on Bourbon Street. I apologize you had to deal with this. We hope to see you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$197 - $397 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel bourbon orleans, wndham new orleans
LOCATION
United StatesLouisianaNew OrleansFrench Quarter
NUMBER OF ROOMS
218
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Frequently Asked Questions about Bourbon Orleans Hotel
Which popular attractions are close to Bourbon Orleans Hotel?
Nearby attractions include Jackson Square (0.2 km), New Orleans Secrets (0.2 km), and Doctor Gumbo Tours (0.3 km).
What are some of the property amenities at Bourbon Orleans Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Bourbon Orleans Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Bourbon Orleans Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Bourbon Orleans Hotel?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Bourbon Orleans Hotel?
Conveniently located restaurants include Oceana Grill, Laura's Candies, and Orleans Grapevine Wine Bar and Bistro.
Are there opportunities to exercise at Bourbon Orleans Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Bourbon Orleans Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Bourbon Orleans Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Bourbon Orleans Hotel?
Many travellers enjoy visiting Hermann-Grima House (0.3 km), Longue Vue House and Gardens (6.0 km), and Beauregard-Keyes House (0.4 km).
Does Bourbon Orleans Hotel have any great views?
Yes, guests often enjoy the city view available here.