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AC Hotel New Orleans Bourbon / French Quarter Area

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AC Hotel New Orleans Bourbon \/ French Quarter Area
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620 Reviews from our TripAdvisor Community

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There are newer reviews for AC Hotel New Orleans Bourbon / French Quarter Area
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Denver, Colorado
Reviewed 16 June 2015

I was not sure about staying at this hotel after having read some of the previous reviews. Boo to those bad reviews - I Loved it!! Very European, minimalist, trendy and modern all rolled into one. Great location, within blocks of Bourbon Street. We had a street view, it was actually quieter than I thought it was going to be....

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1Thank jak-2008
MJKennedy221, Hotel Manager at AC Hotel New Orleans Bourbon / French Quarter Area, responded to this review

Thank you for your wonderful feedback and we are glad that your stay was everything you expected it to be. We are all committed to providing our guests with exceptional service so we are thrilled that we were successful in doing so during your stay. I also appreciate your kind words about our convenient location. Thank you again for your...

S. california
Reviewed 16 June 2015

We stayed at this hotel during Easter weekend (3 nights). 10 minutes walk to Bourbon street, 5 min walk to St Charles streetcar. Very nice hotel, ask for a quiet room facing the back. The ladies in the breakfast room are very friendly. Taxi to/from the airport fixed price at $35.

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1Thank cruise603
MJKennedy221, Hotel Manager at AC Hotel New Orleans Bourbon / French Quarter Area, responded to this review

Thank you for choosing the New, European inspired AC Hotel New Orleans Bourbon for your multiple night stay. Our close proximity to the French Quarter, yet far enough away to be quiet, makes us one of the most desirable hotels in the area. I will be sure to pass on your kind words to my breakfast staff for a job...

Chicago, Illinois, United States
Reviewed 11 June 2015

The hotel is new and the rooms are very modern and chic. The design itself was very nice and the bathroom was great. The walls are paper thin in this hotel. I realize New Orleans is a city of night life and people are going ot be coming and going through out the night but during my stay the person...

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1Thank Jen C
MJKennedy221, General Manager at AC Hotel New Orleans Bourbon / French Quarter Area, responded to this review

Thank you for choosing the new, European inspired AC Hotel NOLA for your stay while on a business trip. I would like to apologize for the noise issues you experienced. I agree that interrupted sleep can easily change a hotel stay from great to poor and I'm so sorry that happened to you. I am sorry that you had to...

Mobile, Alabama
Reviewed 11 June 2015

The AC hotel is very clean, chic, and modern. The front desk staff members were very helpful and welcoming. The rooms are contemporary and I loved the waterfall shower. I loved my stay overall and I would have given the hotel 5 stars but I couldn't over look the lethargic nature of the valet staff. In general none of them...

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1Thank Marwee3
MJKennedy221, Hotel Manager at AC Hotel New Orleans Bourbon / French Quarter Area, responded to this review

We appreciate you taking the time to write a review about your recent stay at our beautiful new, European inspired AC Hotel. I am delighted to read your remarks about our impressive Hotel and your comfortable accommodations. Please be assured, I will be sure to pass on your kind words to my front desk associates for a job well done....

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 9 June 2015 via mobile

I've stayed in New Orleans on business several times but never have I had such detailed accommodations. From the waterfall shower to the welcoming wood floors...my stay thus far has been exquisite. Davieione went above and beyond to ensure that my stay was perfect. She is definitely one of the most knowledgeable, friendly individuals I have encountered while in New...

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1Thank A TripAdvisor Member
MJKennedy221, General Manager at AC Hotel New Orleans Bourbon / French Quarter Area, responded to this review

We appreciate you taking the time to write a review about your recent stay with us while on a business trip at our beautiful new, European inspired AC Hotel. I am glad to hear that you loved the accommodations provided to you. Thank you for recognizing Davieione for providing excellent service. We are very proud of her for having a...

Barryville, New York, United States
Reviewed 8 June 2015

I've been traveling to New Orleans for work since last fall and was lucky enough to get introduced to the AC shortly after it opened up. As a business traveler, my needs for a hotel are specific: I need a reasonably priced, well-staffed, responsive hotel that allows me to feel comfortable when I'm on my own time. The AC meets...

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2Thank Beau G
MJKennedy221, Hotel Manager at AC Hotel New Orleans Bourbon / French Quarter Area, responded to this review

Many thanks for taking the time to write such a detailed review of our beautiful new, European inspired AC Hotel while on a business trip. There is nothing more satisfying for us than to read we have earned a guest’s repeat business. It was a pleasure to read you enjoyed your stay with us and that we were able to...

Coatzacoalcos
Reviewed 6 June 2015 via mobile

I've stayed at several AC hotels and this one is one of the best. The folks go out of their way to make sure you have everything you need to feel relaxed. Great staff! Within walking distance to all the great restaurants in the French Quarter too! The rooms give you the quite zone you need after a long day....

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Thank GeorgeFRollend
MJKennedy221, Hotel Manager at AC Hotel New Orleans Bourbon / French Quarter Area, responded to this review

Thank you for posting such kind comments about our hotel and most especially our staff. We make every effort to provide service that is above and beyond the expectations of our guests and we are pleased to hear your loved your stay at our beautiful new, European inspired AC Hotel. We are delighted to hear that you enjoyed our quiet...

Endicott, New York
Reviewed 3 June 2015

We just returned from our first trip to New Orleans. We booked the AC hotel Marriott. We arrived late in the evening and were greeted with smiles. We stopped and got bottled water for the room and a few other things. The room has a European feel. We were surprised at the lack of a tissue box, but then did...

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Thank Jennifer S
MJKennedy221, Hotel Manager at AC Hotel New Orleans Bourbon / French Quarter Area, responded to this review

Thank you for your gracious comments. We are much honored that you chose our hotel to celebrate the great occasion. We are very glad the celebration was an occasion filled with fun and cherished memories, and that both of you were happy with our service and facilities. I am delighted that my associates went above and beyond with their hospitality...

Park Hills, KY (just outside Cincinnati)
Reviewed 3 June 2015

My husband originally booked a room for him and a couple friends. I flew down at the last minute to meet up with them. We've stayed at the JW around the corner but decided to try the AC out. We ended up with a king and sofa bed room. It was definitely tight but doable. The view was of a...

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Thank Lucy4242
MJKennedy221, Hotel Manager at AC Hotel New Orleans Bourbon / French Quarter Area, responded to this review

Thank you for your wonderful feedback and for the four star rating. We are glad that your stay with us was comfortable and you liked your accommodation, especially the bathroom and amenities provided. However, I am sorry for the minor issues you had and for the inconvenience caused. I am glad my front desk associates resolved the issue you had...

Reviewed 3 June 2015 via mobile

Visited this hotel from out of town on business and found the bar staff exceptionally helpful. Cassie was extremely helpful in recommending restaurants and had a great understanding of the wine list in the bar, and I am a wine drinker. This is definitely a place I will visit again in my travels.

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1Thank sultranl
MJKennedy221, Hotel Manager at AC Hotel New Orleans Bourbon / French Quarter Area, responded to this review

Thank you for taking the time to let us know how much you enjoyed staying with us on your recent business trip to New Orleans. We are delighted to hear that you enjoyed our collection of wine, as well as, Cassie’s suggestions. I am happy that my staff went above and beyond your expectations with their excellent customer service. Your...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Connect to the city in a completely new way at the AC Hotel New Orleans Bourbon in the French Quarter Area. The first AC Hotel by Marriott in the United States, we provide innovative spaces of freedom and comfort, with a style that defines the most contemporary hospitality. We cater to travelers looking to immerse themselves in the energy of downtown New Orleans, LA. Stretched over eight floors, our 220 hotel rooms offer modern style and functional comfort with a touch of downtown flair. Thoughtful and intuitive amenities include complimentary mini-fridges, adjustable reading lamps, 47-inch flat-screen TVs featuring premium movie channels and deluxe bedding and pillows. Enjoy the freedom of complimentary wireless Internet access throughout the hotel, and stay energized with a workout in our fitness center. Whether you're planning an intimate get-together for 10 or a reception for 160, our state-of-the-art event venues set the stage for memorable gatherings. Our lounge is open nightly, with a Happy Hour from 5pm to 7 pm and a light bite menu that will delight visitors and New Orleans locals alike. And while we want you feel welcome at the hotel, we also encourage you to explore; the French Quarter and the Warehouse district are right on our doorstep. Ready for an immersive and authentic travel experience here in New Orleans' most iconic neighborhood? Plan your urban adventure at the AC Hotel New Orleans Bourbon, where personalized service and a modern mindset define us. ... more   less 

Additional Information about AC Hotel New Orleans Bourbon / French Quarter Area

Address: 221 Carondelet St, New Orleans, LA 70130-3002 (Formerly Cotton Exchange Hotel)
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: ₹ 9,949 - ₹ 24,095 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AC Hotel New Orleans Bourbon / French Quarter Area 4*
Number of rooms: 220
Reservation Options:
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Hotel Style:
#29 Luxury Hotel in New Orleans
#36 Business Hotel in New Orleans
#61 Romantic Hotel in New Orleans
#70 Family Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from AC Hotel New Orleans Bourbon / French Quarter Area staff and other travellers.
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Questions? Get answers from AC Hotel New Orleans Bourbon / French Quarter Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a parking garage.”
 of 5 bubbles lynn10749, 11 Nov 2016 | Read review
“Easy access and quiet”
 of 5 bubbles 846Rascal26, 9 Nov 2016 | Read review
“To choose a good room, stay somewhere else.”
 of 5 bubbles safronareneeo, 9 Nov 2016 | Read review
“6th Floor has a beautiful terrace”
  • View from Canal Street on our way
 of 5 bubbles Vinnie1973, 28 Sep 2016 | Read review
“Close to all of the action of NOLA”
 of 5 bubbles jpadgett2016, 18 Sep 2016 | Read review
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