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AC Hotel New Orleans Bourbon / French Quarter Area

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Traveller (87)
Room & Suite (59)
Traveller (87)
Room & Suite (59)
Dining (36)
Overview
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221 Carondelet St, New Orleans, LA 70130-3002 See on map
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Bar/Lounge
Fitness centre
4 Star accommodation
Additional information
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Reviews (125)
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LanguageEnglish
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44
46
20
7
5
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All reviews european style breakfast storing bags carondelet st hang clothes front desk great location canal street small window french quarter inside room comfortable beds lobby bar great bar bathroom door streetcar line self parking couple blocks
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26 - 30 of 122 reviews
Reviewed 6 August 2018 via mobile

Service very poor. Took two days to get the room cleaned and fresh linens provided. Small crowded room. No sitting area. No light over the closest area. Big convention in town, not equipped to handle that type of volume.More

Thank jbmartiniv
Response from Kenneth J, General Manager at AC Hotel New Orleans Bourbon / French Quarter AreaResponded 8 August 2018

Hello jmbartiniv, Thank you for taking the time to share your experience with us. I am so sorry for the lack of consistency displayed from our Style team in servicing your room and can imagine how frustrated you were when you were overlooked. I am...More

Reviewed 4 August 2018

Awesome hotel! Great spot close to wherever you need to go. Great vibe in the lobby bar! The service was great and we loved the decor. The staff was great and the hotel seems to be well run and maintained.

Thank Darren N
Reviewed 30 July 2018 via mobile

I always caveat my reviews by saying this is what works for me and my family, so take that into consideration when reading my feedback. PROS - it’s right off the busy Canal Street, with food options, or you can hop on a street car...More

2  Thank lindainmadison
Response from Jennifer S, Manager at AC Hotel New Orleans Bourbon / French Quarter AreaResponded 2 August 2018

Dear , Ms. Madison Thank you for choosing to stay at the AC Hotel New Orleans Bourbon and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short...More

Reviewed 27 July 2018 via mobile

Great hotel. Friendly staff and very accomidating. They granted me a late check out of two pm. Walking distance to canal and Burbon. Would absolutely recommend and I have stayed and many hotels in New Orleans. I will absolutely use thisbhotel for a future stay...More

Thank Yasin R
Reviewed 26 July 2018

This was our first experience with AC by Marriott. The hotel is very sleek and modern. The bed was comfortable, but difficult to get in and out of because it was against the wall. The main elevator was out of service when we got there,...More

Thank Lithiachic
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About
Description
Connect to the city in a completely new way at the AC Hotel New Orleans Bourbon in the French Quarter Area. The first AC Hotel by Marriott in the United States, we provide innovative spaces of freedom and comfort, More with a style that defines the most contemporary hospitality. We cater to travelers looking to immerse themselves in the energy of downtown New Orleans, LA. Stretched over eight floors, our 220 hotel rooms offer modern style and functional comfort with a touch of downtown flair. Thoughtful and intuitive amenities include complimentary mini-fridges, adjustable reading lamps, 47-inch flat-screen TVs featuring premium movie channels and deluxe bedding and pillows. Enjoy the freedom of complimentary wireless Internet access throughout the hotel, and stay energized with a workout in our fitness center. Whether you're planning an intimate get-together for 10 or a reception for 160, our state-of-the-art event venues set the stage for memorable gatherings. Our lounge is open nightly, with a Happy Hour from 5pm to 7 pm and a light bite menu that will delight visitors and New Orleans locals alike. And while we want you feel welcome at the hotel, we also encourage you to explore; the French Quarter and the Warehouse district are right on our doorstep. Ready for an immersive and authentic travel experience here in New Orleans' most iconic neighborhood? Plan your urban adventure at the AC Hotel New Orleans Bourbon, where personalized service and a modern mindset define us. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Air Conditioning
Business Centre with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Room Service
Free Parking
Spa
Breakfast included
Awards & Recognition
GreenPartner
GreenPartner
Hotel Style
Luxury
,
Business
,
Romantic
Room types
Non-Smoking Rooms
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Hotel Style
Luxury
,
Business
,
Romantic
Room types
Non-Smoking Rooms
Number of rooms
220
Price range
US$ 101 - US$ 422 (Based on Average Rates for a Standard Room)
Formerly known as
Cotton Exchange Hotel
Location
United States > Louisiana > New Orleans > Central Business District
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Hotel Style
Luxury
,
Business
,
Romantic
Room types
Non-Smoking Rooms
Number of rooms
220
Price range
US$ 101 - US$ 422 (Based on Average Rates for a Standard Room)
Formerly known as
Cotton Exchange Hotel
Location
United States > Louisiana > New Orleans > Central Business District
Photos
Traveller (87)
Room & Suite (59)
Dining (36)
Amenities (12)
Business Centre & Event Rooms (5)
Nearby
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
...More
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Questions & Answers
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FarAway630630
29 September 2018|
AnswerShow all 3 answers
Response from Yasin R | Reviewed this property |
You can use a debit card, for any hotels in the United States. I know this cause Ii work in hotels as well. Please keep in mind when any hotel authorizes a hold on a debit card, you will not have acess to the funds untill... More
2
Votes
jtan376
24 September 2018|
AnswerShow all 7 answers
Response from ddacreed | Reviewed this property |
I’m not sure.
0
Votes
Donyiel
7 August 2018|
AnswerShow all 7 answers
Response from jbmartiniv | Reviewed this property |
Did not see any or receive any.
0
Votes
Room Tips
"most are probably bad"
653GregB
1 week ago
Read review
"Avoid room next to the lift. Avoid rooms without windows."
jamestZ5752HI
2 weeks ago
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"Enjoyed corner room"
Sherpa792431
1 Oct 2018
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"Request a room with a view of Carondelet Street"
Pioneer13991
25 Sep 2018
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