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AC Hotel New Orleans Bourbon / French Quarter Area

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Traveller (79)
Room & Suite (59)
Dining (36)
Overview
Hotel website
221 Carondelet St, New Orleans, LA 70130-3002 See on map
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Bar/Lounge
Fitness centre
4 Star accommodation
Additional information
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Offers from AC Hotel New Orleans Bourbon / French Quarter Area
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (117)
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114 results
Traveller rating
43
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LanguageEnglish
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43
17
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All reviews european style breakfast storing bags hang clothes front desk great location small window canal street french quarter inside room comfortable beds lobby bar great bar bathroom door self parking corner room water pressure breakfast buffet
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1 - 5 of 114 reviews
Reviewed 2 days ago

The hotel wasn’t up to Marriott standards. Room very small, no place to put clothes, room not cleaned until you call to main desk. The staff at main desk was best part of stay. No restaurant, no service for platumium members.

Thank Richard W
Reviewed 3 days ago via mobile

My husband and I came with 4 friends just to hang out. Nice hotel. Friendly staff. Nice bar area with Tvs and a lounge area on the 6th floor. Rooms are small but it's cozy for 2 people. Great location, close to everything (Bourbon St,...More

Thank Keira L
Reviewed 6 days ago via mobile

Filled a formal complaint with Marriott against the woman working the late night shift at the front desk. Gave us attitude and yelled at us when asked a simple question. Then cancelled our reservation behind our back and ran the card on file, all at...More

Thank Bradrevs
Response from KennethJ1545, General Manager at AC Hotel New Orleans Bourbon / French Quarter AreaResponded 4 days ago

Hello Bradrevs, Thank you for sharing your experience from a few nights ago regarding your check in experience, which is not at all what we intend for our valued guests. We have already met with the team member that you interacted with, as well as...More

Reviewed 1 week ago via mobile

You can’t beat the location - just a couple blocks to Bourbon street and directly on the streetcar line so you can tour the Garden District. I messed up my reservation, butt the front desk worked tirelessly to accommodate me - excellent service! The rooms...More

Thank Rudy B
Reviewed 1 week ago

Great location, fast walk to the French quarter with helpful front desk workers and staff. They'd be a 5 stars place on my book if it wasn't because their beds are as uncomfortable as they come, we paid for one of the higher end rooms...More

Thank Anaelys B
View more reviews
About
Description
Connect to the city in a completely new way at the AC Hotel New Orleans Bourbon in the French Quarter Area. The first AC Hotel by Marriott in the United States, we provide innovative spaces of freedom and comfort, More with a style that defines the most contemporary hospitality. We cater to travelers looking to immerse themselves in the energy of downtown New Orleans, LA. Stretched over eight floors, our 220 hotel rooms offer modern style and functional comfort with a touch of downtown flair. Thoughtful and intuitive amenities include complimentary mini-fridges, adjustable reading lamps, 47-inch flat-screen TVs featuring premium movie channels and deluxe bedding and pillows. Enjoy the freedom of complimentary wireless Internet access throughout the hotel, and stay energized with a workout in our fitness center. Whether you're planning an intimate get-together for 10 or a reception for 160, our state-of-the-art event venues set the stage for memorable gatherings. Our lounge is open nightly, with a Happy Hour from 5pm to 7 pm and a light bite menu that will delight visitors and New Orleans locals alike. And while we want you feel welcome at the hotel, we also encourage you to explore; the French Quarter and the Warehouse district are right on our doorstep. Ready for an immersive and authentic travel experience here in New Orleans' most iconic neighborhood? Plan your urban adventure at the AC Hotel New Orleans Bourbon, where personalized service and a modern mindset define us. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Air Conditioning
Business Centre with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Room Service
Free Parking
Spa
Breakfast included
Awards & Recognition
GreenPartner
GreenPartner
Hotel Style
Business
,
Luxury
,
Romantic
Room types
Non-Smoking Rooms
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Hotel Style
Business
,
Luxury
,
Romantic
Room types
Non-Smoking Rooms
Number of rooms
220
Price range
US$ 114 - US$ 421 (Based on Average Rates for a Standard Room)
Formerly known as
Cotton Exchange Hotel
Location
United States > Louisiana > New Orleans > Central Business District
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Hotel Style
Business
,
Luxury
,
Romantic
Room types
Non-Smoking Rooms
Number of rooms
220
Price range
US$ 114 - US$ 421 (Based on Average Rates for a Standard Room)
Formerly known as
Cotton Exchange Hotel
Location
United States > Louisiana > New Orleans > Central Business District
Photos
Traveller (79)
Room & Suite (59)
Dining (36)
Amenities (12)
Business Centre & Event Rooms (5)
Nearby
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
...More
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Questions & Answers
Ask a question
FarAway630630
29 September 2018|
AnswerShow all 3 answers
Response from Yasin R | Reviewed this property |
You can use a debit card, for any hotels in the United States. I know this cause Ii work in hotels as well. Please keep in mind when any hotel authorizes a hold on a debit card, you will not have acess to the funds untill... More
2
Votes
jtan376
24 September 2018|
AnswerShow all 7 answers
Response from ddacreed | Reviewed this property |
I’m not sure.
0
Votes
Donyiel
7 August 2018|
AnswerShow all 7 answers
Response from jbmartiniv | Reviewed this property |
Did not see any or receive any.
0
Votes
Room Tips
"Enjoyed corner room"
Sherpa792431
2 weeks ago
Read review
"Request a room with a view of Carondelet Street"
Pioneer13991
3 weeks ago
Read review
"Ask for the eighth floor"
CCR_GR
3 weeks ago
Read review
"Rooms in the corner seem quieter; upper floors."
AC_84791
9 Jul 2018
Read review
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