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    Hilton New Orleans/St. Charles Avenue

    0.6 km from New Orleans centre
    • Free Wifi
    • Pool
    • Restaurant
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    Apr 2 Apr 3
    1 room, 2 adults, 0 children
    333 Saint Charles Ave, New Orleans, LA 70130-3141
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    02/04/2017 03/04/2017
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    02/04/2017 03/04/2017
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    Reviews
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    All reviews the executive lounge masonic temple st charles parade route an older building room service corner room mardi gras business trip lobby valet concierge drawers riverside cbd
    Reviewed 4 January 2016

    The staff was welcoming and friendly. I was able to choose my room in advance, but the room was upgraded on my arrival. This hotel is in walking distance to most attractions and to the streetcar stops. The jacuzzi was great for relaxing in after...More

    Helpful?0
    Response from Don Z, Director of Sales at Hilton New Orleans/St. Charles Avenue

    Carol P., thank you for the wonderful four-star review! We were delighted to read that you enjoyed your visit and found our location to be convenient. We are truly sorry that the hot foods were not replenished in a timely manner, and please rest assured...More

    Reviewed 3 January 2016

    They're check in process was really bad. We waited for 2 hours to check in. The room is good enough. The parking is ballet. It takes time to bring your cars. The location is very good. Canal street is just 5 min walk distance. If...More

    Review collected in partnership with Hilton Hotels & Resorts
    Helpful?0
    Response from Don Z, Director of Sales at Hilton New Orleans/St. Charles Avenue

    Kiez N, thank you for taking the time to share your thoughts regarding your recent visit. We were disappointed to hear about your negative check-in experience, and please accept our apologies for this poor first impression upon your arrival. You can be confident that this...More

    Reviewed 1 January 2016

    I was impressed with this smaller hotel...Lots of positives: John Besh restaurant, which also supplies the room service (quite yummy)!, recently remodeled lounge with good evening snacks, renovated rooms and the nostalgia of being in a old building takes you back like the history of...More

    Helpful?0
    Response from Theresa B, Public Relations Manager at Hilton New Orleans/St. Charles Avenue

    Thank you very much for staying with us and for sharing your overall positive experience! It sounds like there were many aspects of your stay that were quite enjoyable, and we are delighted to hear this. We are concerned, however, to read that you did...More

    Reviewed 1 January 2016 via mobile

    Our family stayed here for the New Years holiday and were pleased. The hotel staff are very gracious, inviting and service oriented. The rooms are modern and spacious. Our only complaint is that the room lacked a dresser, a real inconvenience since we are staying...More

    Helpful?0
    Response from Don Z, Director of Sales at Hilton New Orleans/St. Charles Avenue

    Michael G, thank you for selecting our hotel as your host for the New Year’s Eve holiday. We were excited to read that our team exceeded your expectations with their phenomenal service! Please know that we are aware of the design flaw regarding dresser space...More

    Reviewed 31 December 2015

    We really did love this hotel. The location is convenient. The room itself was nice, 18th floor, facing the river. The problem we had was with the Executive Lounge. We did love the fact that it always had soft drinks, water and coffee available. The...More

    Review collected in partnership with Hilton Hotels & Resorts
    Helpful?0
    Response from Don Z, Director of Sales at Hilton New Orleans/St. Charles Avenue

    Michelle V., to begin with, thank you for the four star-rating and your comments about loving our hotel overall. While we were pleased to read that you enjoyed our location and your room accommodations, we were certainly disappointed regarding your comments on our executive lounge...More

    About
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Pool
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Hot Tub
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    Photos
    Room/Suite (32)
    Hotel & Grounds (18)
    Bathroom (12)
    Dining (11)
    Nearby
    Central Business District
    Compared to the more evocative monikers of
    some other parts of New Orleans, the
    downtown’s humdrum title might suggest
    that this area is all about business and
    little else. But don’t let the bland name
    keep you away from the Central Business
    District. The CBD offers a wide range of
    fun things to do that would be touted as
    ...More
    Nearby Restaurants
    Commerce Restaurant
    431 reviews
    .17 km away
    Luke
    1,877 reviews
    .01 km away
    Trenasse
    227 reviews
    .02 km away
    Cafe at the Square
    259 reviews
    .18 km away
    Nearby Attractions
    Immaculate Conception Church
    351 reviews
    .34 km away
    Magazine Street
    730 reviews
    .19 km away
    Lafayette Square
    103 reviews
    .25 km away
    Museum of Trade Finance and the Fed
    14 reviews
    .19 km away
    Questions & AnswersAsk a question
    misslarece
    We will be checking in this weekend. How do you request a room that is not used for people with pets?
    17 March 2017|
    Answer Show all 3 answers
    Response from RyanColSolare | Reviewed this property |
    Some Hilton properties offer "PURE" rooms; I would inquire using that terminology. That said, during my stay, I did not see any pets.
    0
    Votes
    omuzikworld
    Hi, what's the difference between the king and the king deluxe?
    16 February 2017|
    Answer Show all 4 answers
    Response from Steve W | Reviewed this property |
    King Deluxe should be a corner room. I've stayed in both types, and the Deluxe is nicer, e.g., bigger, great window on two sides, and a larger bathroom, but you need to determine whether that's worth the price to you. The... More
    1
    Vote
    omuzikworld
    Hi, what's the difference between the king and the king deluxe?
    16 February 2017|
    Answer Show all 5 answers
    Response from P S | Reviewed this property |
    use the Hilton app so helpful. lots of useful perks there. The property manager can be hard to reach, however the entire team great. Stick with the king. As you see the room map primary diff is room size.
    0
    Votes
    Room Tips
    "Use a HH upgrade if you can and ask for a suite."
    RyanColSolare, 16 days agoRead review
    "14th floor had good sized windows. No Ice machine on this floor."
    Goody2Shoes_Syl, 1 month agoRead review
    "Face the street."
    KenMaher, 1 month agoRead review
    "ask front desk staff; they're very helpful"
    michael W, 1 month agoRead review
    "Corner rooms have more room"
    Mack R, 2 months agoRead review
    "Avoid floor 18, which smelled like mildew."
    Josh A, 2 months agoRead review
    "Corner rooms are roomier. Some south facing rooms on higher floors have a river view."
    otravels2016, 3 months agoRead review
    "suites are reasonably priced"
    williamrK9668YX, 3 months agoRead review
    "Do NOT stay on the 2d floor - freight elevator taking supplies to and from the ballrooms starts running at..."
    Nattitude, 4 months agoRead review
    "Find another hotel"
    bkhenley, 5 months agoRead review
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