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Hilton New Orleans/St. Charles Avenue

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Traveller (207)
Room & Suite (220)
Dining (15)
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Overview
  • Excellent42%
  • Very good29%
  • Average15%
  • Poor8%
  • Terrible6%
Travellers talk about
“french quarter”(228 reviews)
“st charles”(30 reviews)
Free Internet
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Offers from Hilton New Orleans/St. Charles Avenue
Special Offer: Double Points, Every Stay
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Offers from Hilton New Orleans/St. Charles Avenue
Special Offer: Double Points, Every Stay
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Rooms
10 May11 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,069)
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All reviewsthe executive loungefrench quarterst charlesparade routecorner roommardi grasbeautiful hotelvalet parkingtwo blocksconvention centerjackson squarenolaconciergecbddrawerstrolleywalkable
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381 - 385 of 1,048 reviews
Reviewed 5 December 2016

The hotel was nice! My big issue is that there wasn't any hot water. Someone came to look at it and agreed that it wasn't hot enough but the problem was never resolved. This is a great hotel is you do not like hot water.

Review collected in partnership with Hilton Hotels & Resorts
Thank ramonag720
Response from shemetoy, Manager at Hilton New Orleans/St. Charles AvenueResponded 6 December 2016

Thank you for sharing your experience. I will address your concerns with the maintenance team. I am unsure of the cause of your lack of hot water but we will make the proper corrections, to ensure this problem is resolved for the future.

Reviewed 5 December 2016 via mobile

You can tell this is an older building and the lobby area is Gorgeous !! The room we had was a pretty small corner room. The view wasn't bad at all. The bed was a Firm Mattress if you're looking for that. We are Hhonors...More

Thank Colleen B
Response from shemetoy, Manager at Hilton New Orleans/St. Charles AvenueResponded 6 December 2016

Thank you for your review. We are excited you enjoyed your visit. I will share your comments with the Executive Lounge as we never wish our guests to be disappointed. Although the menu may be similar, I assure you we prepare a fresh cooked breakfast...More

Reviewed 4 December 2016 via mobile

We stayed because our meetings were booked here. The convenience to street cars and walking distance to so much made it a good choice. The Executive Lounge breakfast was a good feature. Parking is expensive and the airport hotel shuttle made a car unnecessary.

Thank Doug H
Response from shemetoy, Manager at Hilton New Orleans/St. Charles AvenueResponded 6 December 2016

Thank you for your review. We are happy to hear that you enjoyed your experience. We are fortunate to be within walking distance of all the things people look forward to when visiting New Orleans. We hope you will visit us again in the future.

Reviewed 2 December 2016

I really enjoyed my stay at the Hilton. The staff was friendly. Like how when you walk out of the hotel someone is there to open the door. Rooms clean. Not a lot of traffic. Easy acces to the Superdome, restaurants and the River Walk.

Review collected in partnership with Hilton Hotels & Resorts
1  Thank 251valeriep
Response from shemetoy, Manager at Hilton New Orleans/St. Charles AvenueResponded 6 December 2016

Thank you for your review. We are in a great location with equally great staff. We look forward to your next visit.

Reviewed 1 December 2016 via mobile

Within easy walking distance of the French Quarter and the waterfront, this hotel was very pleasant, reasonably priced and charming. Our conference was in the Fleur de Lis room, which has elegant decor. Room on the 19th floor was well-appointed, spacious and quiet with good...More

Thank TCKtraveler8
Response from shemetoy, Manager at Hilton New Orleans/St. Charles AvenueResponded 6 December 2016

Thank you for sharing your experience. It is always great to hear positive words from our guest. We look forward to your next visit.

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Pool
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 133 - US$ 424 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Luxury Hotel in New Orleans
#60 Business Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 133 - US$ 424 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Luxury Hotel in New Orleans
#60 Business Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (207)
Room & Suite (220)
Dining (15)
Pool & Beach (6)
Amenities (41)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Nearby
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
...More
Questions & Answers
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Terri S
4 December 2017|
AnswerShow all 4 answers
Response from Patrick S | Reviewed this property |
Free access to the executive lounge where you can get lunch and some other perks. The lounge also have a pool table and meeting chairs.
1
Vote
misslarece
17 March 2017|
AnswerShow all 3 answers
Response from RyanColSolare | Reviewed this property |
Some Hilton properties offer "PURE" rooms; I would inquire using that terminology. That said, during my stay, I did not see any pets.
0
Votes
omuzikworld
16 February 2017|
AnswerShow all 4 answers
Response from Steve W | Reviewed this property |
King Deluxe should be a corner room. I've stayed in both types, and the Deluxe is nicer, e.g., bigger, great window on two sides, and a larger bathroom, but you need to determine whether that's worth the price to you. The... More
1
Vote
Room Tips
"Choose a corner room, or for suites rooms 23 or 24"
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"Email ahead if you have any special requests or room preferences. The staff will do whatever they can to..."
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"Corner room was large-but when we stayed construction noise was a problem"
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"higher floors have less streetcar noise"
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