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Hilton Garden Inn New Orleans French Quarter/CBD

Traveller (184)
Room & Suite (225)
Pool & Beach (49)
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,469)
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608
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198
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Show reviews that mention
All reviews french quarter bourbon street rooftop pool valet parking within walking distance two blocks short walk canal st front desk staff would stay here again valet service couple blocks location is great fitness center mardi gras wwii museum hgi
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1 - 5 of 1,436 reviews
Reviewed 6 days ago

Booked two rooms weeks before trip. Confirmed King Room days before leaving Got Queen room and poor customer service reply.... Called Hilton service and Manager Barry never contacted me as i was told Other couple room not ready till 4:35 pm Here is the kicker......More

Date of stay: December 2018
2  Thank 502dl
Response from PhilipS3204, Guest Relations Manager at Hilton Garden Inn New Orleans French Quarter/CBDResponded 2 days ago

As a loyal Hilton traveler, we hate to see that you are unhappy with the experience. For the special event, as discussed, we unfortunately did not have the room availability to switch your booking from the original Queen/Queen to a King without displacing someone from...More

Hotel's Favourite
Reviewed 2 weeks ago

When you need to make a hotel reservation you aim to find a residence that offers you the amenities you prefer. However, most often no hotel satisfies all your preferences; particularly at a reasonable rate. So frequently you find yourself compromising choosing the one that...More

Date of stay: December 2018
Thank LouisM565
Response from PhilipS3204, Guest Relations Manager at Hilton Garden Inn New Orleans French Quarter/CBDResponded 2 weeks ago

Louis, you are too kind! We are at a loss for words, but assure you that we have shared with the whole team and given out a ton of high fives around the building. Thank you for sharing the feedback with both us, and the...More

Reviewed 1 week ago via mobile

This hotel was only a couple of blocks off of Canal Street and within walking distance of several great restaurants and shops. Would definitely recommend, the staff was pleasant the rooms were nice and clean.

Date of stay: January 2019
Thank angela4mama
Response from PhilipS3204, Guest Relations Manager at Hilton Garden Inn New Orleans French Quarter/CBDResponded 2 days ago

Thank you for sharing the kind words, Angela! We appreciate knowing that you had a perfect 5 star stay, and will be sure to share with the whole team here. I hope that your travels bring you back for another visit soon!

Reviewed 1 week ago

When you pay over $350 a night for multiple rooms, you expect them to be very clean. Service should exceed your expectations especially when you’re a silver honors member . But even request for a bottle of water was denied to a diabetic .More

Review collected in partnership with Hilton Garden Inn
Date of stay: December 2018
1  Thank Vivian H
Response from PhilipS3204, Guest Relations Manager at Hilton Garden Inn New Orleans French Quarter/CBDResponded 1 week ago

I do hate that we missed the mark during your stay with us, and thank you for your feedback. I can candidly share that we have spoken with the Front Desk team about your request for water. While they had thought that they were being...More

Reviewed 1 week ago

The location was good and the staff were friendly and helpful. The bad news is that we got in late and the room wasn't vacuumed very well because there were bits of fried chicken all over the floor. The room was dated and only one...More

Date of stay: January 2019
Thank 705mariet
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Questions & Answers
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babyharlo
29 August 2018|
AnswerShow all 2 answers
Response from TampaTampa99 | Reviewed this property |
It will most likely be warm in the daytime and cooler once the sun goes down. You can expect rain most any time of the year here, so I’d suggest a light windbreaker and some sort of rain wear at the very least. Most of the... More
1
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aldeat2014
11 July 2018|
AnswerShow all 3 answers
Response from WarmWeatherPlease013 | Reviewed this property |
Yes, you can make arrangements with the concierge and bellhop to hold your luggage on the day of check in and check out. As far as airport transportation, call their front desk since that may be available based on the... More
0
Votes
Angelita M
5 July 2018|
AnswerShow all 11 answers
Response from tsfuller1 | Reviewed this property |
No. The hotel will valet your vehicle.
0
Votes
Room Tips
"1501 has a perfect view!"
mikeeW373BD
6 Nov 2018
Read review
"Some rooms are very far from the elevator; if you're coming and going a lot, ask for one closer."
StillLoveMNbest
30 Jul 2018
Read review
"17 or 18 would be your best for views."
msedlacek2018
14 Jun 2018
Read review
"bring a candle to burn"
LashaunS_12
18 Mar 2018
Read review
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PRICE RANGE
US$ 135 - US$ 419 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn new orleans french quarter/cbd hotel new orleanshilton garden inn cbdhilton new orleansnew orleans hilton
LOCATION
United StatesLouisianaNew OrleansCentral Business DistrictWarehouse/Central Business District
NUMBER OF ROOMS
155
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