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Andrew Jackson Hotel

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467 Reviews from our TripAdvisor Community

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There are newer reviews for Andrew Jackson Hotel
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Showing 442: English reviews
Bel Air, Maryland
Reviewed 21 March 2016

Tired rooms, clogged tub drain, no tp holder, towel racks, hooks in bath (bars on the floor). The clean towels were wet-damp she said. Couldn't open window. 3 outlets. Mignon and Annie were wonderful!

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Helpful?
Thank skeeterwoods
Vickie P, Guest Relations Manager at Andrew Jackson Hotel, responded to this review

Dear skeeterwoods, Thank you for your recent review on your stay at our hotel. Please accept our sincere apologies for the inconvenience you experienced as we continue to work to upgrade the hotel and improve your future guest experiences. We hope you will reconsider giving us another try after the renovations. Thanks for being our guest, and we hope you...

Tampa, Florida
Reviewed 16 March 2016

I stayed the night here and was pretty unimpressed. The staff was friendly and helpful so I would definitely rate them high - especially Anne and Precious - but not so much the rest of the experience. When e checked into our room, it was obvious that it had not been completely cleaned. The soap and shampoo bottle from the...

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Helpful?
2Thank Janet K
Vickie P, Guest Relations Manager at Andrew Jackson Hotel, responded to this review

Dear Janet K, Thank you for taking the time to comment regarding your recent visit to New Orleans and the Andrew Jackson Hotel. I regret that you did not receive the level of service we are capable of providing and I apologize. Your remarks are well taken and have been brought to the attention of our management team as well...

Hattiesburg, Mississippi
Reviewed 14 March 2016

The room was in disrepair. Dirty - Nasty!!! Mold in bathroom, white walls and doors black with dirt, furniture in need of replacement. I love staying at historic boutique hotels that are not all modern like chain hotels but there is no reason for hotel rooms that are not kept clean. It is obvious that keeping the place looking nice...

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Helpful?
1Thank Vernon C
Vickie P, Guest Relations Manager at Andrew Jackson Hotel, responded to this review

Dear Vernon, Thank you for your recent review on your stay at our hotel. Please accept our sincere apologies for the inconvenience you experienced with your room and the common areas. I've shared your comments with our management team for immediate follow up. In addition, I'm sure you noticed that we are currently under going upgrades and renovations that will...

Reviewed 11 March 2016

Thoroughly enjoyed my stay at this beautiful and historic hotel! Staff was very friendly and helpful, and the courtyard was surprisingly quiet and peaceful. Loved the location, and although very close to all the fun of the French Quarter, the hotel was very quiet. Would definitely stay there again!

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Helpful?
Thank Christine H
Vickie P, Guest Relations Manager at Andrew Jackson Hotel, responded to this review

Dear Christine H, We greatly appreciate your taking the time to share this delightful feedback. Our hotel consistently strives to provide the best experience our guests have always imagined by offering the highest level of customer service possible. We are excited to share your inspiring comments with the team! We look forward to your next visit. Vickie

Reviewed 11 March 2016 via mobile

We went to new orleans a week (which was perfect time) after mardi gras to avoid the crowd and i have been told that it gets crazy - pukes and pees everywhere. One of the cheapest hotels i found was Andrew Jackson Hotel. When i travel, i look for a cheap but has good reviews as i will only be...

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Helpful?
Thank Cindy C
Vickie P, Guest Relations Manager at Andrew Jackson Hotel, responded to this review

Dear Cindy C, Thank you for your incredible review! It makes my day to hear that you had a great stay with us and wonderful time in the city. We look forward to your next visit. Thanks again, Vickie

Reviewed 9 March 2016 via mobile

This was a great little hotel in the French Quarter. It's situated close enjoy that you have easy access (walking) to the frenzy of the french quarter and the bars of Frenchman street but still manages to be quite quiet and secluded. The room is fairly basic - but everything you could need. Staff are really friendly and helpful. Being...

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Helpful?
Thank Drew B
Vickie P, Guest Relations Manager at Andrew Jackson Hotel, responded to this review

Dear Drew B, Thank you very much for the wonderful review of our hotel. We appreciate that you took the time to write about your experience and the service provided to you by our team. Please tell your friends and family about your stay and come back to visit very soon. Vickie

Centennial, Colorado
Reviewed 8 March 2016

Though my stay began rough due to an unfortunate billing error, the staff restored my faith in them with remarkable hospitality and professionalism. Not only did they correct their error but threw in a free night complete with a fun gift bag! The courtyard was relaxing after a long day in the French Quarter. Comfortable and clean! Certainly recommend a...

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Helpful?
Thank Grayson M
Vickie P, Guest Relations Manager at Andrew Jackson Hotel, responded to this review

Dear Grayson M. Thank you for taking the time to provide us with feedback in regards to your most recent stay. I do apologize for any billing issues you experienced during your stay. I am glad to hear that management was able to turn that around quickly and make the rest of your stay stress free. Again, thank you for...

Oakley, California
Reviewed 5 March 2016

Review collected in partnership with Amoma.com
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Thank CalNatv
Vickie P, Guest Relations Manager at Andrew Jackson Hotel, responded to this review

Penticton, Canada
Reviewed 27 February 2016 via mobile

We had an awesome week long stay at the hotel. Debayan and Annie took such good care of us! They have the best recommendations for food, entertainment, and places to go!! Would absolutely stay here again.

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Thank Joe D
Vickie P, Guest Relations Manager at Andrew Jackson Hotel, responded to this review

Dear Joe D, Thank you for taking the time out of your busy schedule to post a great review on TripAdvisor. We know you have plenty of options in the French Quarter and we thank you for choosing us! We will share your review with the team and make sure Annie and Debayan are aware of how they impacted your...

Amsterdam, The Netherlands
Reviewed 20 February 2016

Would you like a quiet hotel in the heart over everything, well this is the one! One street away from bourbonstreet. The street it self is the most beautiful street of new orleans! Lost of cute boutique shop and good restaurands. The hotel has the real french quarter look and atmosphere. The offer a breakfast that they will bring to...

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Helpful?
1Thank ILS-AMS
Vickie P, Guest Relations Manager at Andrew Jackson Hotel, responded to this review

Dear ILS-AMS, Thank you so much for your review! We passed along all of your comments to our management team for review. We appreciate all of your feedback, however I would love to talk to you in more detail if you have some time. I can be reached Monday - Friday at 504.524.4401 Hope to speak with you soon. Regards,...

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Staying in French Quarter

Neighbourhood Profile
French Quarter
A small and teeming network of laissez-faire living lounged out on the balmy banks of the Mighty Mississippi, the French Quarter has long been a port of call for folks in search of a good time and a great story. Perpetually inebriated Bourbon Street runs across its midriff like a strand of cheap ribbon tied around an otherwise rather pretty and impressively well-kept vintage dress. Throughout the rest of the Quarter, brightly colored Victorian homes and businesses, famously done up with wrought-iron features, provide a distinct and immediately recognizable backdrop for all varieties of fun. At any given moment in this historic riverside setting, some of America’s finest meals are being cooked, most potent cocktails are being mixed, and most engaging music is being performed.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
Official Description (provided by the hotel)
Located in the heart of the French Quarter on Royal Street, the Andrew Jackson Hotel features fine Southern Hospitality and charming French Quarter accommodations. The Andrew Jackson Hotel is listed on the National Register of Historic Places and features 21 quaint guest rooms and suites. Our distinctly decorated guestrooms offer Old World charm and modern conveniences. Enjoy one of our spacious guestrooms or suites overlooking the lush tropical courtyard and French Quarter fountain. Our Royal Balcony Suites feature expansive views of Royal Street and the French Quarter. ... more   less 

Additional Information about Andrew Jackson Hotel

Address: 919 Royal St, New Orleans, LA 70116-2792
Region: United States > Louisiana > New Orleans > French Quarter
Price Range: ₹ 10,561 - ₹ 30,704 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Andrew Jackson Hotel 3*
Number of rooms: 21
Reservation Options:
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Also Known As:
Andrew Jackson New Orleans
Hotel Andrew Jackson
Hotel Style:
#69 Business Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Andrew Jackson Hotel staff and other travellers.
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Questions? Get answers from Andrew Jackson Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The bed needs to be replaced, it's definitely worn to its last days but seriously guys this is the only thing that needs fixing. ”
 of 5 bubbles ThompsonPartyof3, 27 Mar 2017 | Read review
“No elevator, so I would request first floor in the court yard. ”
 of 5 bubbles skelise, 24 Mar 2017 | Read review
“I'd recommend ground floor as there are no elevators.”
 of 5 bubbles Not_Mother_Teresa, 6 Mar 2017 | Read review
“Ask for a room with a thermostat.”
 of 5 bubbles jamief814, 16 Feb 2017 | Read review
“close to everything”
 of 5 bubbles natmiy, 2 Feb 2017 | Read review
5 of 5