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Homewood Suites by Hilton New Orleans

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Traveller (188)
Room & Suite (294)
Pool & Beach (27)
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Overview
  • Excellent46%
  • Very good26%
  • Average14%
  • Poor9%
  • Terrible5%
Travellers talk about
“french quarter”(332 reviews)
“indoor pool”(27 reviews)
AMENITIES
Free Internet
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Offers from Homewood Suites by Hilton New Orleans
Special Offer:Double Points, Every Stay
Hotel deals
Offers from Homewood Suites by Hilton New Orleans
Special Offer:Double Points, Every Stay
Hotel deals
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Rooms
5 Jun6 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,616)
There are newer reviews for Homewood Suites by Hilton New Orleans
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Traveller rating
695
427
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92
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695
427
226
150
92
Show reviews that mention
All reviewstwo bedroom suitefrench quarterindoor poolevening receptionfull kitchenbreakfast and dinnercomplimentary breakfastsuper domeliving areawalking distancebusiness districtrooms are largefew blocksbourbon streethotel is in a great locationvalet parkingwwii museum
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281 - 285 of 1,590 reviews
Reviewed 14 February 2017 via mobile

Front Desk staff was very friendly and check in time was extremely fast and convenient. Room was large and comfortable. But seemed a bit plain and basic. Breakfast and Evening snacks were well stocked, but dining room staff was not very friendly and I thought...More

Thank TN-610
Response from Rebecca B, Manager at Homewood Suites by Hilton New OrleansResponded 15 February 2017

Dear TN-610, Thank you for taking time out of your busy schedule to tell us about your stay, I am sorry we did not exceed your expectation of our hotel. Please know that I will be discussing your concerns with our Management team and we...More

Reviewed 14 February 2017

I was very pleasantly surprised by this hotel. I travel to NOLA quite often though this was my first stay at Homewood Suites. I was immediately impressed upon check-in as the lobby was impeccable and the staff very professional and friendly. The room was far...More

Review collected in partnership with Homewood Suites by Hilton
Thank Charles W
Response from Blake L, Sales Coordinator at Homewood Suites by Hilton New OrleansResponded 15 February 2017

Dear Mr. Charles Thank you so much for choosing the HomeWood Suites by Hilton!!! As it is our pleasure to provide the best service and comfort for our guests, we are more than pleased to hear your first impression of us was a good one....More

Reviewed 13 February 2017

Room was not cleaned two days. Many things broken. Floor not cleaned in all seven days. House keeping very poor. All around service poor. Food service help very rude. Some food seamed like it was out for days first time I had this trouble at...More

Review collected in partnership with Homewood Suites by Hilton
1  Thank Cito M
Response from Rebecca B, Front Office Manager at Homewood Suites by Hilton New OrleansResponded 16 February 2017

Greetings Cito M Thank you for staying at the Homewood Suites New Orleans. We do apologize for any inconvenience we may have caused you during your stay with us. We try to make sure that all our guest have a great and enjoyable stay. Please...More

Reviewed 10 February 2017

We stayed here for rock and roll marathon. Stayed in 2br 2bath suite for race, cost was very cheap once split between friends staying in room. Was great location considering where race start is located

Review collected in partnership with Homewood Suites by Hilton
Thank 953joelv
Response from desmascott, Front Office Manager at Homewood Suites by Hilton New OrleansResponded 11 February 2017

Greetings 953joelv Thank you for staying at the Homewood Suites New Orleans. We do appreciate your business and do hope you come back to visit us again. Desma Scott- Front Office Supervisor

Reviewed 9 February 2017 via mobile

My NYX ball was Saturday 5 FEB, and this hotel is ideally located to everything. Walk to Riverwalk with many stores, stay for a cruise ride or just for parades during MARDI Gras The staff is great and Cory will be missed as the manager....More

Thank Cmp1130
Response from desmascott, Front Office Manager at Homewood Suites by Hilton New OrleansResponded 11 February 2017

Greetings Cmp1130 Thank you for staying at the Homewood Suites New Orleans. We do hope you had a great time at the NYX ball. We do appreciate your business and look forward to serving you again. Desma Scott- Front Office Supervisor

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Internet
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Breakfast included
Concierge
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 124 - US$ 340 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#41 Family Hotel in New Orleans
#46 Business Hotel in New Orleans
#76 Romantic Hotel in New Orleans
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 124 - US$ 340 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#41 Family Hotel in New Orleans
#46 Business Hotel in New Orleans
#76 Romantic Hotel in New Orleans
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (188)
Room & Suite (294)
Pool & Beach (27)
Dining (17)
Amenities (110)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Nearby
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
...More
Questions & Answers
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Califor6
14 April 2018|
AnswerShow all 3 answers
Response from Blake L | Property representative |
I'm sorry, what is it your asking?
0
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LaVerne142
20 April 2017|
AnswerShow all 5 answers
Response from pammommy | Reviewed this property |
Send a certified letter to them at the hotel address. That will get much more attention than an email.
2
Votes
LaVerne142
20 April 2017|
Answer
Response from Blake L | Property representative |
The name of the General Manager is Francis Carmelo and the Assistant General Manager is Cayada Wroten
0
Votes
Room Tips
"With four teenage girls we had a room next to the elevator bank and no one complained of our noise once!"
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"Just depends how many bedrooms you need. One of our rooms had a balcony and one did not. Would have preferred..."
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"Best room would be at ANY OTHER hotel"
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"We had two very quiet rooms at at the X15 and X16, it felt more private than the middle of the hallway."
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