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Homewood Suites by Hilton New Orleans

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Traveller (188)
Room & Suite (294)
Pool & Beach (27)
Overview
  • Excellent46%
  • Very good26%
  • Average14%
  • Poor9%
  • Terrible5%
Travellers talk about
“french quarter”(332 reviews)
“indoor pool”(27 reviews)
AMENITIES
Free Internet
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Offers from Homewood Suites by Hilton New Orleans
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Homewood Suites by Hilton New Orleans
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,604)
There are newer reviews for Homewood Suites by Hilton New Orleans
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Traveller rating
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Show reviews that mention
All reviewstwo bedroom suitefrench quarterindoor poolevening receptionfull kitchenbreakfast and dinnercomplimentary breakfastsuper domeliving areawalking distancebusiness districtrooms are largefew blocksbourbon streethotel is in a great locationvalet parkingwwii museum
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11 - 15 of 1,579 reviews
Reviewed 2 weeks ago via mobile

We stayed at this hotel 2 years ago and all was great at that time- the rooms were maintained plus great housekeeping and great breakfasts plus evening appetizers. Hilton should definitely pull its name with the way things are now. Our room was in need...More

1  Thank Jim W
Response from Blake L, Manager at Homewood Suites by Hilton New OrleansResponded 2 weeks ago

Jim W, Our team goes through great lengths to assure comfort and quality service. It appears we failed you on this and for that we apologize. We would however love to speak to you about some of the issues you were having. So if you...More

Reviewed 2 weeks ago

I travel about 200 days a year, so it's always great to find a hotel that I can settle into for a week and work. This room had a large living room, a separate large bedroom, and a large bathroom. Overall, it's very spacious and...More

Thank Karl P
Response from Blake L, Manager at Homewood Suites by Hilton New OrleansResponded 2 weeks ago

Thank you so much for choosing the HomeWood Suites by Hilton!!! As it is our pleasure to provide the best service and comfort for our guests, we are more than pleased to hear that you enjoyed your stay with us. We hope you travel to...More

Reviewed 2 weeks ago

Our 2 bedroom suite was awesome. Loved the location to all of the sites we wanted to see. We never moved our vehicle. We were just a couple of blocks from our tour bus stop. We really enjoyed the breakfast and evening social hour. Sure...More

Thank Valarie D
Response from Blake L, Manager at Homewood Suites by Hilton New OrleansResponded 2 weeks ago

Thank you so much for choosing the HomeWood Suites by Hilton!!! As it is our pleasure to provide the best service and comfort for our guests, we are more than pleased to hear that you enjoyed your stay with us. We hope you travel to...More

Reviewed 2 weeks ago

We tend to frequently stay at Homewood Suites when we travel. We're Hilton Honors members and have always enjoyed our stays. It's also unfortunate that the cons associated with the Poydras location outweighs some very positive aspects. Pros: Excellent location. Far enough away from Canal...More

2  Thank EyeForget
Response from Blake L, Manager at Homewood Suites by Hilton New OrleansResponded 2 weeks ago

First let me say thank you for being a diamond member. We appreciate you taking the time to let us know how we served you during your stay. We value our honors members as well as their opinions on how we are treating them. It...More

Reviewed 3 weeks ago

We love the Homewood brand and try to stay at one of their hotels whenever we can. But this hotel at New Orleans is very disappointing and I wouldn't recommend it. The breakfast was low quality, the indoor pool was freezing, and the room was...More

Review collected in partnership with Homewood Suites by Hilton
2  Thank ymanes
Response from Blake L, Manager at Homewood Suites by Hilton New OrleansResponded 2 weeks ago

It was with a great deal of disappointment that we read your post. We are deeply sorry that we failed, on several fronts, to meet your expectations. Please be assured that your concerns are being addressed and we will be taking measures to ensure that...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Internet
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Breakfast included
Concierge
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 138 - US$ 383 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Family Hotel in New Orleans
#47 Business Hotel in New Orleans
#77 Romantic Hotel in New Orleans
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 138 - US$ 383 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Family Hotel in New Orleans
#47 Business Hotel in New Orleans
#77 Romantic Hotel in New Orleans
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (188)
Room & Suite (294)
Pool & Beach (27)
Dining (17)
Amenities (110)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Nearby
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
...More
Questions & Answers
Ask a question
Califor6
14 April 2018|
AnswerShow all 3 answers
Response from Blake L | Property representative |
I'm sorry, what is it your asking?
0
Votes
LaVerne142
20 April 2017|
AnswerShow all 5 answers
Response from pammommy | Reviewed this property |
Send a certified letter to them at the hotel address. That will get much more attention than an email.
2
Votes
LaVerne142
20 April 2017|
Answer
Response from Blake L | Property representative |
The name of the General Manager is Francis Carmelo and the Assistant General Manager is Cayada Wroten
0
Votes
Room Tips
"With four teenage girls we had a room next to the elevator bank and no one complained of our noise once!"
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"Just depends how many bedrooms you need. One of our rooms had a balcony and one did not. Would have preferred..."
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"Best room would be at ANY OTHER hotel"
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"We had two very quiet rooms at at the X15 and X16, it felt more private than the middle of the hallway."
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