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Crowne Plaza Hotel Astor-New Orleans

1,556 reviews
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Traveller (177)
Room & Suite (226)
Pool & Beach (22)
Overview
  • Excellent41%
  • Very good31%
  • Average17%
  • Poor7%
  • Terrible4%
Travellers talk about
“bourbon house”(80 reviews)
“bourbon street”(280 reviews)
“great location”(299 reviews)
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,556)Write a Review
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All reviewsbourbon housebourbon streetgreat locationfrench quartervalet parkingcanal stoystersnice roomsfront desk staffalexanolaconferencecvsactionbellmantrolleygarage
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1,011 - 1,015 of 1,526 reviews
Reviewed 19 February 2017

The location of this hotel is wonderful, on Canal Street between Bourbon and Royale, backing up the French Quarter. The lobby is nice and well-maintained. The staff is New Orleans friendly, a real compliment. My problems with the hotel are a little bit petty, but...More

Review collected in partnership with this hotel
1  Thank Eagle150
Response from Micah L, Manager at Crowne Plaza Hotel Astor-New OrleansResponded 20 February 2017

Dear Mike H— Thank you for your comments regarding your recent stay at the Astor. I am so happy so see that you were pleased with the location of the hotel, the lobby, and the staff. However, I would like to apologize for the room...More

Reviewed 19 February 2017

I waited over 4 hours for my room even though others checking in after me got theirs. I was supposed to have balcony but did not get one. It scared me that the window was nailed shut. The servers for our conference were outstanding as...More

Review collected in partnership with this hotel
1  Thank Katherine K
Reviewed 18 February 2017

We loved our time in New Orleans and staying here was perfect! Location was central to most everything and definitely having the trolley right out the front door was a plus. Staff were very courteous.

Review collected in partnership with this hotel
Thank vistadeb
Reviewed 18 February 2017

It was very close to all the action. Price was very reasonable and shopping, eating and partying. The only issue I had was a pair of shades that I just bought came up missing and it seemed as tho no one really cared to find...More

Review collected in partnership with this hotel
Thank chasitym780
Reviewed 18 February 2017 via mobile

Perfect location! Nice rooms! Great staff! Why only average? Little things are sorely lacking! No lotion, no waters, no shower caps, no robes! This is just not right! Women who travel for business need these basic amenities. Will stay elsewhere in the futureMore

Thank Traveler B
Response from Micah L, Manager at Crowne Plaza Hotel Astor-New OrleansResponded 20 February 2017

Dear Traveler B, We appreciate your review regarding your recent stay at the Astor. I am happy to see that you found the location to be perfect, and the rooms to be nice. However, I am sorry to see that you were not happy with...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$ 119 - US$ 410 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Luxury Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 119 - US$ 410 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Luxury Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms
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Traveller (177)
Room & Suite (226)
Pool & Beach (22)
Dining (18)
Hotel & Grounds (266)
Bathroom (15)
Business Centre & Event Rooms (9)
Nearby
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
...More
Questions & Answers
Ask a question
Jennifer M
7 January 2018|
AnswerShow all 3 answers
Response from maryjoanprouty | Reviewed this property |
I don't believe so. One couple in our group upgraded to a suite & there was no Jacuzzi in the room.
1
Vote
Christina L
15 December 2017|
AnswerShow all 3 answers
Response from Micah L | Property representative |
The hotel does have balconies and they are used during mardi gra season. We do not have balconies in the rooms.
0
Votes
Christina L
15 December 2017|
AnswerShow all 5 answers
Response from Carmelia E | Reviewed this property |
No it does not , this hotel is directly on Canal street.
0
Votes
Room Tips
"Avoid rooms ending in "26" or near the elevators"
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"See the review...."
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"I found rooms even on the Bourbon street side quiet"
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"The king suites are a great value"
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