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Crowne Plaza Hotel Astor-New Orleans

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Crowne Plaza Hotel Astor-New Orleans
Crowne Plaza Hotel Astor-New Orleans
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268 Reviews from our TripAdvisor Community

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Showing 262: English reviews
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed yesterday NEW via mobile

Booked a Double room for 4 days. Rooms are nice and clean with comfy beds. Expected a bit of noise from the street, but it's not too bad at night or morning. Cleaners can be a bit noisy if you like a sleep in. The Bourbon restaurant was very good and nice service. John the drinks guy was very helpful... More 

Helpful?
Thank Drew P
Shreveport, Louisiana
Level Contributor
2 reviews
Reviewed 2 days ago NEW

This was my second time staying at this hotel. The first time was after Hurricane Katrina. I enjoyed the stay and the staff was great. My only warning is you might get a contact high from the crowd that hangs out on the sidewalks surrounding the hotel who think NOLA is Denver. This only happens when there is an event... More 

Review collected in partnership with this hotel

Helpful?
Thank therealcheralind
1 review
Reviewed 3 days ago NEW

I am currently staying at the hotel as I write this review. The hotel itself is really nice. The room I have is extra-large. I was very surprise and please with the room. I would recommend this hotel to anyone wanting to stay near everything in the area of Canal St’s main strip. The price is well worth the money.... More 

Helpful?
Thank tikeshaw
Micah L, Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Thank you for your comments regarding your recent stay at the Astor. I am happy to see that you found the hotel to be truly nice, and the rooms to be very spacious. However, I would like to apologize for the lack of customer service that was received when talking to our PBX operator. I have forwarded your comments to... More 

Kitchener, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 days ago NEW

We had room 2222 and it was nice and quiet for sleeping yet only steps from bourban street. The staff we great and looked after getting us checked in by 2pm. And the hotel is very clean and classy. And the bellmen were excellent and helped us by weighing our luggage to ensure under 50 lbs. The greeter at the... More 

Review collected in partnership with this hotel

Helpful?
Thank Roy C
Kailua-Kona, Hawaii
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 days ago NEW via mobile

If your looking for a place in the French quarter, this is it. We just parked our car and walked everywhere while we were visiting. On the corner of bourbon and canal street. Clean rooms, nice helpful staff. We had difficulty pulling into valet parking on canal, as they do not have a lot of room for cars up front.... More 

Helpful?
Thank Shannon L
Sawyer, Michigan
Level Contributor
3 reviews
3 hotel reviews
Reviewed 4 days ago NEW

We enjoyed the sights in the Garden District and French Quarter. Took the hop on off double decker bus, well worth it. Really enjoyed the Oak Alley and Laura plantation tours! Very educational. Thankful we left when we did. There was a shooting on Bourbon Street.

Review collected in partnership with this hotel

Helpful?
Thank heidih666
Toronto, Ontario
1 review
Reviewed 4 days ago NEW

This is an excellent place to stay but remember where you are. I stayed on a Saturday night so that I could sail on a cruise on Sunday morning. It is a short walk from the hotel to the cruise terminal We had an excellent dinner in the restaurant that is inside the hotel. The staff is friendly and professional... More 

Review collected in partnership with this hotel

Helpful?
Thank marklE2348NG
Level Contributor
91 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 4 days ago NEW

This hotel is standardly nice. The great part is the location, which is right on the edge of the Bourbon Street hubbub. We didn't notice any noise and we were on a low floor. We had an issue with the air conditioning being very very cold in the room but it was fixed quickly once reported. The staff was nice... More 

Helpful?
Thank VC842
Micah L, Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Dear VC842, Your comments regarding your recent stay at the Astor, are greatly appreciated. I am happy to see that you enjoyed our hotel, and had the opportunity to take advantage of our great location. I apologize for the issue that you had with the air conditioning, but am glad to see that it was quickly fixed! We hope that... More 

Dallas, Texas
1 review
Reviewed 4 days ago NEW

Anybody interested in getting a great hotel for the price needs to stay here. It's right where all the action happens in New Orleans. On Canal right where Bourbon street ends, so you can go out the front door OR exit the back through the restaurant and you are where some of the Best places to eat & drink. This... More 

Review collected in partnership with this hotel

Helpful?
Thank dannymeza2016
MDaddonaHEI, Guest Relations Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Thank you for taking the time to share this wonderful review. I'm happy to see that you were able to take advantage of our great location and our amenities. We all look forward to the next opportunity to welcome you back to New Orleans! More 

San Antonio, Texas
1 review
Reviewed 5 days ago NEW

The hotel appeared to be understaffed and did not have any crowd control. The vallet was the worse and they charged $42 a day. Requested my vehicle on Saturday and was told 20 minutes and it took an hour and 9 minutes, checking out on Sunday was over a 2 hour wait. My room was not cleaned, they made the... More 

Review collected in partnership with this hotel

Helpful?
Thank 289ceegee
Micah L, Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Dear 289ceegee— We appreciate your comments regarding your recent stay at the Astor, and the opportunity it presents us to improve. I apologize that you were surprised by the cost of valet parking, we take great care in ensuring our prices are comparable to similar properties in the area, and that the fees are listed on all booking channels. Being... More 

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Come experience 'Southern Hospitality' at 'The Place to Meet' in New Orleans! Select from the renovated Astor Tower or historic Alexa Tower. The Astor Crowne Plaza Hotel-New Orleans is located at the gateway to the world-famous French Quarter at the corner of historic Bourbon and Canal streets. Our location is unsurpassed in 'The Big Easy' and is within walking distance to all the downtown attractions and world-renowned restaurants! Enjoy the perfect blend of old world charm infused with modern luxury and convenience! This non-smoking 693 room, 4-diamond New Orleans hotel will welcome you with our warm and friendly staff, 24-hour in-room dining service, concierge and business services, valet parking, bell services, out-door pool, and fitness center. The Astor Crowne Plaza Hotel-New Orleans is honored to host Dickie Brennan's newest restaurant, the Bourbon House, offering seafood entrees and classic New Orleans Creole Cuisine. Valet parking is available at $42 per day and oversized vehicles at $52 per day. As the locals say Laissez les Bon Temps Rouler - Let the Good Times Roll at the Astor Crowne Plaza Hotel in New Orleans! ... more   less 

Additional Information about Crowne Plaza Hotel Astor-New Orleans

Address: 739 Canal Street at Bourbon, New Orleans, LA 70130-2309
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: ₹ 7,592 - ₹ 21,613 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Astor-New Orleans 4*
Number of rooms: 693
Reservation Options:
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Also Known As:
Astor Crowne Plaza
Crowne Plaza New Orleans
Hotel Style:
#22 Luxury Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Astor-New Orleans staff and other travellers.
3 questions
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birmingham al.
West Chester, Pennsylvania
1 month ago
Hudson, Florida, United States

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Questions? Get answers from Crowne Plaza Hotel Astor-New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a city view, if they have it they will give it to you.”
 of 5 bubbles tikeshaw, 30 Nov 2016 | Read review
“You might want to ask to be away from Bourbon st if you want a quiet sleep.”
 of 5 bubbles 840royc, 30 Nov 2016 | Read review
“temperature either cold or warm, not consistent. Handles on Fossets were loose. Housekeeping did not come one day until after 5pm, we just returned after being gone all afternoon and declined service. Would have been nice to have the bedding changed. Did ask them to take the overflowing trash cans. ”
 of 5 bubbles heidih666, 29 Nov 2016 | Read review
“Complimentary toiletries do not include body lotion. CONTACT LENS WEARERS, the soap is the type that doesn't rinse off your hands. ”
 of 5 bubbles blh63, 28 Nov 2016 | Read review
“some rooms have little or no view”
 of 5 bubbles BrettK439, 27 Nov 2016 | Read review
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