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SpringHill Suites New Orleans Downtown/Convention Center

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SpringHill Suites New Orleans Downtown\/Convention Center
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484 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites New Orleans Downtown/Convention Center
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Showing 453: English reviews
Orange County, California
Reviewed 30 June 2015

Hotel is well located within walking distance to convention center, and a short cab ride to French Quarter. Room is spacious and comfortable, although carpets in the room were a bit worn. Breakfast in the morning is good with lots of options (yogurt, eggs, sausage, cereal, etc.). Pool is small but we were not there to swim. Staff at front...

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Helpful?
Thank Daniel I
Kimberleigh W, Front Office Manager at SpringHill Suites New Orleans Downtown/Convention Center, responded to this review

Thank you for choosing to stay at the SpringHill Suites by Marriott. We are so glad you and your family were able to enjoy the city and the location! Come back and see us next time you're in New Orleans.

Arlington Heights, Illinois, United States
Reviewed 30 June 2015 via mobile

Remodeled and clean, beds where confortable. for us at a perfect location, not too far from the french quarter, but not too close either. We visited with 3 kids and they loved the breakfast. We walked everywhere and felt safe. Only a bit of street noise from a nearby bar, but nothing too crazy.

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Helpful?
Thank Daniela S
Kimberleigh W, Front Office Manager at SpringHill Suites New Orleans Downtown/Convention Center, responded to this review

Thank you for sharing your positive experience with us. We are so happy that you chose to stay with us. We've shared your comments with the staff and look forward to seeing you again!

Maryland
Reviewed 30 June 2015

Check-in was slightly slow due to other customers. The front desk personnel were friendly and helpful, especially Renita (sp?) & Shannon. Front desk personnel were happy to arranged tours, suggested restaurants, provided directions, etc. The sleeping area was slightly cramped. the bed was very close to the A/C unit and the closet door had to be closed in order to...

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Helpful?
Thank RetiredTravelers07
Rodney D, General Manager at SpringHill Suites New Orleans Downtown/Convention Center, responded to this review

Dear Retired Travelers07, I first want to thank you for choosing the Springhill Suites New Orleans during your stay in New Orleans. I am really glad that you found our team friendly and helpful for you and your guest. We focus our training on being knowledgeable about our surrounding area so that we can recommendations that may help enhance our...

Indianapolis, Indiana
Reviewed 29 June 2015 via mobile

We booked this hotel for the night before our cruise. It is located just a couple blocks from the convention center and the port. The personnel at the front desk were very friendly and welcoming even introducing themselves to me at checkin. I have NEVER had that done and thought it was a nice gesture. When we got to our...

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Helpful?
Thank beth070303
St.Paul, Minnesota
Reviewed 27 June 2015

Here's the hint about this very nice, 4 star hotel. Don't look for a big neon or other sign on the street. You won't find it. The only identification is a sign (see pictures below) painted on the wall by the entrance on St. Joseph street. This is a little strange. Otherwise, there are many nice things about this hotel...

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2Thank Seniordad
Lakewood, Colorado
Reviewed 25 June 2015

Quiet hotel near convention center, but a bit of a walk to French Quarter (0.5 miles edge, 1.0 miles to Jackson Square). Close to Nat'l WWII War Museum (two blocks). Inside rooms are quiet, away from street and certainly away from the noisy Bourbon St crowds. Bed is okay, not a pillow-top like other Marriotts. Rooms are suites, a bit...

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Helpful?
Thank Kevin S
Rodney D, General Manager at SpringHill Suites New Orleans Downtown/Convention Center, responded to this review

Thank you Kevin for taking the time to share your opinion of our hotel. We are not in the French Quarter but less than a 25 minute walk form canal street which is the begining of the French Quarter. We are also installing new mattresses and box springs in a couple of weeks. We should complete the installation no later...

Melbourne, Australia
Reviewed 24 June 2015

Its much better place than i expected. We stayed for 6 nights in room with 2 double beds. Rooms were spacious and comfy with pantry, microwave and good t.v. Convention center and river walk outlets are in walking distant. Breakfast was better than I expected. Front desk staff was helpful and friendly. If your international travels remember to bring a...

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1Thank Sithirarr
New York City, New York
Reviewed 22 June 2015

It's a really great space, all up to date and modern, amidst the little touches of what the older building used to be. The rooms are all great suites in the Springhill standard. Very close to the convention center, though it is a few blocks walk to get to the quarter. Nice breakfast room as well. The front desk people...

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1Thank Bernardo F
Reviewed 18 June 2015 via mobile

the bed was okay, the breakfast was okay, their sign facing with invention center was not working so late at night it took us an extra 20 minutes to find the building because the sign was not lit up. The first night I let them know and they immediately called for maintenance. a nice thing is they are close walk...

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Helpful?
3Thank Ilovefarmers
Brenda H, Manager at SpringHill Suites New Orleans Downtown/Convention Center, responded to this review

Thanks for taking time to let us know how about your experience. I am sorry for your inconvenience. Unfortunately we are aware that the bars can get loud on the weekends. We have been trying to work with the city on a noise ordiance. As of yet we have not been successful. We are told that there is not a...

Charleston, South Carolina
Reviewed 13 June 2015 via mobile

From the time we checked in to checking out, everything was excellent. Nora took the time to help us with any questions and gave us tips on what to see, how to get around and what do in the city,especially since it was our first visit to New Orleans. The breakfast was fantastic. They offered waffles with many toppings to...

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Helpful?
1Thank minastirith101125
Brenda H, Manager at SpringHill Suites New Orleans Downtown/Convention Center, responded to this review

Thank you for sharing your experience with us. It is our goal to ensure you have a great stay. I have shared you comments with our staff members. We are looking forward to seeing you again soon.

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Staying in Arts District / Warehouse District

Neighbourhood Profile
Arts District / Warehouse District
Once a thriving industrial zone, today this district is home to a buzzing arts scene with an amazing assortment of galleries, boutiques, and studios having moved in and set up shop throughout the disused warehouses for which the area is so well known. Much of the art you'll come across here is local in scope, ownership and inspiration. However, among the many old brick warehouses are modern structures of steel and glass housing large-scale cultural institutions of national prominence such as the National World War II Museum, the Contemporary Arts Center, and the Ogden Museum of Southern Art. Just as eye catching as what’s on view inside the galleries and museums is the chance to see your ship come in at the Julia Street Cruise Terminal, which serves as a wistful reminder of the city’s historic maritime prominence.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about SpringHill Suites New Orleans Downtown/Convention Center

Address: 301 St. Joseph Street, New Orleans, LA 70130 (Formerly SpringHill Suites New Orleans Convention Center)
Region: United States > Louisiana > New Orleans > Arts District / Warehouse District
Price Range: ₹ 8,595 - ₹ 29,197 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites New Orleans Downtown/Convention Center 3*
Number of rooms: 208
Reservation Options:
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Also Known As:
Springhill Suites New Orleans Hotel New Orleans
New Orleans Springhill Suites
Hotel Style:
#53 Business Hotel in New Orleans
#86 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites New Orleans Downtown/Convention Center staff and other travellers.
10 questions
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Denver, Colorado
over a year ago
2 months ago
2 months ago

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Questions? Get answers from SpringHill Suites New Orleans Downtown/Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't plan for sleeping on the pull-out couch.”
 of 5 bubbles pico427, 9 Jan 2017 | Read review
“Rooms away from the street are quieter.”
 of 5 bubbles 631jayd, 4 Jan 2017 | Read review
“Not at St Joseph St, higher floors.”
 of 5 bubbles Gijassy1, 1 Jan 2017 | Read review
“Request a higher floor as lower floors get street noise from pedestrians.”
 of 5 bubbles TravelAngel101, 31 Dec 2016 | Read review
“Try the El Gato Negro Restaurant just around the corner for amazing Mexican fare!”
 of 5 bubbles elsa22154992, 29 Dec 2016 | Read review
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