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Royal St Charles Hotel

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Royal St Charles Hotel
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1,117 Reviews from our TripAdvisor Community

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There are newer reviews for Royal St Charles Hotel
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Showing 1,077: English reviews
Reviewed 13 October 2016 via mobile

When we arrived on Tuesday we basically walked in without a reservation since the Laquinta around the corner royally screwed up our reservation. We were greeted and checked in by Jeff, who was absolutely AWESOME and totally set the tone for what we thought would be a 5 star stay. 1. The room is a little pricey considering there is...

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Helpful?
Thank TheTruthAtOnce
Benjamin B, General Manager at Royal St Charles Hotel, responded to this review

Dear TheTruthAtOnce - We apologize that the room was not to your satisfaction including the fact that the thermostat and default temperature were not initially communicated correctly by our nighttime security personnel nor with the right service delivery. Our thermostats default to typical comfortable setting when no one is occupying the room in an effort to save energy (and they...

Tampa
Reviewed 12 October 2016

The location of this hotel was the biggest value. The rooms were kind of small and the cleaning staff wasn't very accommodating or courteous. The check in desk was somewhat rude at times depending on what time of day you went to the desk.

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Helpful?
Thank greg2nyse
Benjamin B, General Manager at Royal St Charles Hotel, responded to this review

Dear greg2nyse - I apologize that your service experiences with the front desk and housekeeping were not consistently up to par. I will be discussing this matter with the team so that they can learn from the perception that you were left with. Your experience is our priority and we genuinely feel regret that yours was not memorably positive. Thank...

Union
Reviewed 11 October 2016

I was very impressed with all the accommodations and services deliverwd by the hotel staff. Room and bathroom were cleaned every day. Staff helped with tours snd restaurants choices. Tbey even provided us with taxi phone

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Helpful?
Thank Regine D
Benjamin B, General Manager at Royal St Charles Hotel, responded to this review

Dear Regine D- Thank you for staying with us at the Royal St. Charles Hotel. We sincerely appreciate the time you took in sharing your feedback and look forward to your next stay. Thank you, Ben B. General Manager

Valrico
Reviewed 11 October 2016

Greater parking for Valet service; When returning to hotel had problems parking to get out; more parking space would help; most hotel allows guests to at least get out safely; that is all I have to say

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Helpful?
Thank Thoreau N
Benjamin B, General Manager at Royal St Charles Hotel, responded to this review

Dear Thoreau N - Thank you for the outstanding review and for providing feedback regarding valet. We appreciate your business and look forward to your next trip to New Orleans. Sincerely, Ben B. General Manager

Orlando
Reviewed 9 October 2016

My stay here was an extension of a business trip. The location of the hotel is very convenient to the French Quarter yet it is outside the hustle and bustle. I arrived early on my Check-in day, and was pleasantly surprised that I was given a room on the spot, although my request was just to have my luggage stowed....

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Helpful?
1Thank Bethzaida V
Benjamin B, General Manager at Royal St Charles Hotel, responded to this review

Dear Bethzaida V - Thank you for deciding to extend your business trip and stay longer at our beautiful boutique hotel, the Royal St. Charles Hotel. As you know, our location is prime for exploring the best of New Orleans. We are glad you were able to check in early and had an enjoyable stay. We hope to see you...

Montgomery
Reviewed 9 October 2016

I was just here for a short business trip. Room was not sound proofed well. I could hear a loud repetitive mechanical noise all day and night and it prevented me from sleeping. I could also hear the people in the room next door coughing and conversations plain as day. "Hotel parking" is just staff telling you to go to...

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Helpful?
1Thank B2044GLLM
Benjamin B, General Manager at Royal St Charles Hotel, responded to this review

Dear B2044GLLM - We apologize for the experience not being a pleasurable one. The valet parking is the most convenient option requiring no walking to or from your car. Our self-park option is a contracted agreement with the closest garage available a couple of blocks away. The service that you have described is something we take seriously. I will follow...

Alexandria, Louisiana
Reviewed 7 October 2016

Great location, nice rooms, friendly staff, colorful atmosphere, a block from Royal street (all the ART Galleries which I love! ) near the Street Cars, Pj's coffee is in lobby for easy access with coffee and desserts, juices etc ...

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Helpful?
1Thank Joy G
Benjamin B, General Manager at Royal St Charles Hotel, responded to this review

Dear Joy G, Thank you for the amazing review. We sincerely appreciate your business and love to hear about the many aspects of your enjoyable stay here in the "Big Easy." We look forward to hosting you again soon! Ben B. General Manager

London
Reviewed 6 October 2016

Very clean and spacious room in a friendly hotel. Facilities were more than average, it would have been perfect if i had been provided with a fridge in the room. All in all i enjoyed the experience. I liked the fact i had a private balcony facing the main street as i enjoyed eating my food sitting outside in the...

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Helpful?
1Thank 139cris
Benjamin B, General Manager at Royal St Charles Hotel, responded to this review

Dear 139cris - Thank you for the review and for selecting the Royal St. Charles Hotel. We sincerely appreciate your business as our team loves to provide an authentic New Orleans experience. Yes, our balcony rooms are close to the real action and great for beverage consumption too. :) Take care, Ben B. General Manager

San Antonio
Reviewed 5 October 2016

I enjoyed my stay at RSC. It was in a great location and was nice to have the trolley pull up next to the hotel. The bag boys were very helpful with getting me transportation and helping me with luggage.

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Helpful?
1Thank timothysarad
Benjamin B, General Manager at Royal St Charles Hotel, responded to this review

Dear timothysarad - Thank you for the review and for your recent stay. We are happy to hear how great you found our location and how helpful you found our service team to be. We hope to see you again for your next visit to New Orleans. Sincrely, Ben B. General Manager

Reviewed 5 October 2016 via mobile

We stayed here for one night only. Really loved the convience of the coffee shop on the lobby level. Nice place close to bourbon and rest of action. The street car picks up in front of the hotel. Small but clean nice rooms

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1Thank Mar19909899
Benjamin B, General Manager at Royal St Charles Hotel, responded to this review

Dear Mar19909899 - Thank you for selecting the Royal St. Charles Hotel and for taking the time to share your feedback. We are thrilled to hear how much you enjoyed our authentic New Orleans PJ's coffee shop in our hotel, as well as the St. Charles Streetcar line stop right outside our front door. We look forward to your next...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Concierge
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Royal St. Charles Hotel is conveniently located in the heart of New Orleans - just 1 block from the world famous French Quarter, 1 block from historic Canal Street, 2 blocks from Harrah's Casino, 6 blocks from the Ernest N. Morial Convention Center and 8 blocks from the Mercedes-Benz Superdome. The famous St. Charles Streetcar stops at our front door and leisurely transports visitors to the Garden District and Uptown areas. The hotel completed a total renovation in October 2012. Each of the hotel's 143 guestrooms are newly renovated and feature a sleek design with modern amenities: plush Serta beds, 42" high definition TV's, wi-fi internet, in-room digital safes, in-room coffee makers with New Orleans Roast Coffee, eco-friendly Terra Pure bath products and much more. Additional features of the hotel include a 100% smoke free environment, state-of-the-art fitness center, 2,262 sq. Ft. Of event space, on-site concierge services, valet parking and PJ's Coffee & Cafe. The Royal St. Charles Hotel is a favorite among business and leisure travelers and ready to assist each guest with friendly and attentive New Orleans hospitality. We invite you to enjoy a relaxing stay with us on your next visit to New Orleans! ... more   less 

Additional Information about Royal St Charles Hotel

Address: 135 St. Charles Avenue, New Orleans, LA 70130-2505
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: ₹ 6,875 - ₹ 27,297 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Royal St Charles Hotel 3*
Number of rooms: 143
Reservation Options:
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Also Known As:
Royal St Charles New Orleans
Hotel Royal St Charles
Clarion New Orleans
Hotel Style:
#52 Business Hotel in New Orleans
#54 Family Hotel in New Orleans
#75 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Royal St Charles Hotel staff and other travellers.
26 questions
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Hilton Head, South Carolina
Washington
2 months ago
London, United Kingdom
Wilmington DE
8 months ago
Atlanta, Georgia
over a year ago

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Questions? Get answers from Royal St Charles Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the suites give you the best view of the city”
 of 5 bubbles 134sierrac, 22 Nov 2016 | Read review
“The rooms are somewhat tiny, so you might want to ask for a larger room.”
 of 5 bubbles 613donnai, 13 Nov 2016 | Read review
“rooms were a bit nosy due to the streetcars”
 of 5 bubbles lob34, 31 Oct 2016 | Read review
“"Very convenient to Bourbon Street, Canal Street and Casino"”
 of 5 bubbles roderickdewitt, 31 Oct 2016 | Read review
“Our room on the 8th floor was very quiet with a view of the city.”
 of 5 bubbles mcook48, 18 Oct 2016 | Read review
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