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Holiday Inn Downtown Superdome

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Holiday Inn Downtown Superdome
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1,208 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Downtown Superdome
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Showing 1,080: English reviews
Germantown, Tennessee
Reviewed 10 March 2015

For the most part we felt pretty safe walking in the area. We were in town for a basketball game and this hotel was well situated between Smoothie King Arena and the French Quarter. The room was clean. The public areas were clean and well decorated. Parking was expensive, but that's the norm for the area, They made it very...

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Helpful?
Thank GrizzFan85
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you for taking the time to acknowledge our great location! Only 2 blocks from Canal St, 4 blocks from the Superdome, and 6 blocks from the French Quarter! Our central setting warrants a leisurely stroll to any attraction of interest. Should you wish to take a historical journey or rest your feet, the Loyola Ave Streetcar line picks up...

Miami, Florida
Reviewed 9 March 2015 via mobile

Stayed at this hotel while visiting New Orleans and it was a good stay overall. This is a 3 star hotel, do we did not expect 4 star service which we did not get. We were greeted by friendly staff at the check in desk, who accommodated us for an early check in. The rooms are in very good shape,...

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1Thank Daniel D
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you for taking the time to review our hotel and recognize our dedicated team. Our downtown location warrants a nice escape from the eventful French Quarter area, but is still close enough to the action to stay involved. The Loyola Ave Streetcar picks up less than 2 blocks from our front door and our skilled bellman are available to...

Bloomington, Illinois
Reviewed 5 March 2015

Overall, this hotel was really nice!!!! Our room was clean and the hotel staff were all VERY friendly. The location was really nice! It's far enough away from bourbon street that it's not too noisy, but close enough that you can walk! The only complaints I have are that we were standing in an inch of water when we showered...

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Helpful?
3Thank AudMercer5711
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

We greatly appreciate you taking the time to acknowledge our perfect location, dedication to cleanliness, and friendly team! Please accept my sincere apologies for the maintenance issue encountered during your stay, Engineering is available 24 hours a day to assist with any concerns. I deeply regret we did not have the opportunity to address yours while on property. Unfortunately, parking...

BLUE POINT
Reviewed 4 March 2015 via mobile

Hotel is typical for holiday inn. Could have offered free breakfast for price of stay. Rooms clean and comfortable. Not far from Bourbon street but not a safe walk, only $5 cab ride. We had to go to convention center and that was a 10 minute walk. If had to do again would stay by river walk by Hilton or...

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Helpful?
2Thank DAWN D
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

We work diligently to exceed our guests’ expectations, and take pride in our beautifully renovated property and contemporary design. I regret you felt we were a typical Holiday Inn as this does not meet the caliber of service or quality for which we strive. Breakfast is not included as we are a full service property. The Streetcar Restaurant and Clarinet...

Townsend
Reviewed 3 March 2015

This could have been a very different review except for the efforts of Patrice at the front desk. There were problems when I was making the reservation, and I didn't notice that they had assigned us a 2 double bed room instead of the king that I requested. When we arrived late in the evening and discovered the problem, there...

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1Thank Lynette B
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you for taking the time to acknowledge one of our many shining stars! Patrice will certainly be commended for her efforts. We greatly appreciate your sharing such a wonderful experience and truly look forward to serving you again!

Asheville, NC
Reviewed 26 February 2015

As a seminar speaker, I love walking into a room that is set up perfectly. Ralph, Sales & Banquets, went over-the-top to make sure I had everything I needed for my seminar the night before, and was in my seminar room at 7:30am the next morning to check on everything. I wish every hotel where I teach had this level...

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Helpful?
Thank sunhawkins
HI-NewOrleans, Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you for the kind comments! We greatly appreciate you taking the time to review our property and in acknowledging Ralph and our great staff. Your feedback will be shared with the entire team as a testament to their hard work and dedication to guest satisfaction!

Maine
Reviewed 25 February 2015

The rooms need updating. The carpet was stcky. The toilet flush did not work proper. The staff is overworked and stressed out. Do not ask the hotel to get you s taxi as they try to call their friends instead of hailing it from the street. Overall disappointing.

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1Thank somesville
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you for taking the time to share your experience. Our hotel has undergone extensive renovations over the past few years, I deeply regret you did not care for the contemporary design and encountered issues during your stay. The property is being thoroughly inspected for maintenance concerns now that the special event has concluded. This is a busy time of...

Reviewed 24 February 2015

Rooms were very clean and the service was excellent.The staff were very friendly and went out of their way to help. A special mention to Oswald who was ever present in the hotel lobby on our stay and always greeted us with a smile helping all hotel guests as much as he could. Would definitely stay here again! Thank you...

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Thank Sviles
HI-NewOrleans, Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you for taking the time to review our property. We greatly appreciate the great comments and in acknowledging Oswald in your review. we hope to see you again soon.

Anderson, Indiana
Reviewed 19 February 2015

I have been to many, many Holiday Inns, and I have to say I have never received the friendly service as well as this. Everyone--the desk, the doorman, the restaurant, the concierge--everyone was extremely nice and helpful. This becomes even more amazing when you add that we were there the beginning of Mardi Gras which has to be incredibly stressful...

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Helpful?
Thank Chris3081
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

You're never full dressed without a smile! We greatly appreciate you sharing this pleasant experience at our hotel! Your feedback is truly rewarding and we look forward to serving you again!

Reviewed 19 February 2015 via mobile

Very clean rooms and it was Mardi Gras so they were booked solid but the quality was there!! Staff could not have been better. Arranged for a taxi for me with the best taxi driver as well. It was pricey with Mardi Gras rates but not as bad as other hotels with a great location easy to walk to canal...

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Thank ARM871
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you for acknowledging our dedication to service and cleanliness, and perfect location! Guest recognition is the greatest reward for our efforts. We hope you'll immerse yourself once more in our vibrant culture and all this great city has to offer! Come back soon!

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy a refreshed Holiday Inn! Visit the recipient of the Customer Service Excellence award by IHG. Rooms feature Simmons pillow top mattresses and new pillow options. Relax in our courtesy area shuttle. Savor fresh coffee and pastries daily. Stay connected with FREE wireless. Plunge in our large rooftop pool and energize in our fitness center. Our full service property offers tantalizing meals morning, noon and night. Adult beverage options showcased in our Mardi Gras Lounge. ... more   less 

Additional Information about Holiday Inn Downtown Superdome

Address: 330 Loyola Avenue, New Orleans, LA 70112-1807
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: ₹ 7,888 - ₹ 19,492 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Downtown Superdome 3.5*
Number of rooms: 296
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Travelocity and Expedia so you can book your Holiday Inn Downtown Superdome reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Downtown Superdome Hotel New Orleans
Downtown Superdome Holiday Inn
Holiday Inn New Orleans
New Orleans Holiday Inn
Holiday Inn Superdome
Hotel Style:
#37 Business Hotel in New Orleans
#72 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Downtown Superdome staff and other travellers.
26 questions
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Questions? Get answers from Holiday Inn Downtown Superdome staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“high up floors away from lifts”
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“We were on 17th floor. Loved the view and had relatively low noise level.”
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“The 18th floor is the executive floor. Best views, very little noise.”
  • View from the 18th floor balcony.
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5 of 5