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Hilton Garden Inn New Orleans Convention Center

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Hilton Garden Inn New Orleans Convention Center
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1,161 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn New Orleans Convention Center
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Showing 1,121: English reviews
Hoover, Alabama
Reviewed 13 July 2016

Paid parking is outrageous. This is not a good hotel for Leisure stay you need to just park in the parking deck and walk where you need to go. The rooms are really nice I really liked the rooftop pool

Review collected in partnership with Hilton Garden Inn
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Thank 269inezg
Erica D, Social Media Marketing Executive at Hilton Garden Inn New Orleans Convention Center, responded to this review

Thank you for sharing your recent stay with us. I am very sorry that you were not satisfied with our parking rates. We now offer a package to our guests that include parking in the room rate. We sincerely appreciate your comments regarding our rooftop pool and room accommodations. Thank you so much for your time and we hope you...

New Orleans, United States
Reviewed 11 July 2016

we stay there every year for Running Of The Bulls because event is just around the corner. the staff is always very friendly and accommodating. valet parking is awesome also. hotel is close to lots of restaurants and other things to visit.

Review collected in partnership with Hilton Garden Inn
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Thank Paula M
Erica D, Social Media Marketing Executive at Hilton Garden Inn New Orleans Convention Center, responded to this review

Thank you for sharing such great feedback with us! We are so glad that you stay with us for the Running of the Bulls every year. It is such a fun event! Thank you so much for the kind comments about our valet accommodations and location. We are looking forward to your visit next year!

Austin, United States
Reviewed 11 July 2016

Stayed here for business. Was disappointed with the Hilton, we booked 5 rooms and needed to cancel one room the morning before our arrival. They were going to charge me for the room therefore I kept it, I was not going to let them double dip on my dime. I travel for business all the time, this is the first...

Review collected in partnership with Hilton Garden Inn
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Thank Lisa V
Erica D, Social Media Marketing Executive at Hilton Garden Inn New Orleans Convention Center, responded to this review

Thank you for sharing your recent stay with us. I am very sorry that we did not exceed your expectations during your time here. In regards to our cancellation policy, I am sorry that you were not able to accommodate your request. I am also sorry to hear that there was no follow up given to you and your group....

Reviewed 10 July 2016

The most important thing to say is: you really need to retrain your staff on customer service skills. We were consistently made to feel as if were we HUGE inconveniences from the front desk staff to the restaurant staff to the guys working valet. Upon check in, we were upset when we found out that parking was so expensive. The...

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Helpful?
Thank Denise A
Erica D, Social Media Marketing Executive at Hilton Garden Inn New Orleans Convention Center, responded to this review

Thank you for sharing your recent stay with us. I am very sorry that you did not receive the customer service you deserve. I can assure you that our guests are our most important priority and I am so sorry that you did not feel this way. I sincerely appreciate your time and detail of this review. I have brought...

Morgantown, West Virginia
Reviewed 10 July 2016

This was our first time in New Orleans, and the staff at this hotel made the beginning of our vacation wonderful. The staff is wonderful and very mannerful, especially with valet opening your doors, assisting with unpacking your luggage, and being very prompt with getting your vehicle. The room was spotless and beds were very comfortable. The front desk staff...

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Thank neverson
Erica D, Social Media Marketing Executive at Hilton Garden Inn New Orleans Convention Center, responded to this review

Thank you for sharing your recent stay with us. We are so happy that you enjoyed our kind staff and room accommodations. We sincerely appreciate your time and thoughtfulness when leaving this review. I am so glad that you enjoyed your first trip to New Orleans and I hope it won't be your last! Take Care!

Albuquerque, New Mexico
Reviewed 8 July 2016 via mobile

What a great hotel. The front desk staff were very friendly. So helpful. We had to change hotels last minute and they went above and beyond to get a connecting room for the five of us. King, their conceirage was also wonderful. He gave us special insight on where to visit- how to get into a James Beard awarded reastaurant!...

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Thank blbsono
Erica D, Social Media Marketing Executive at Hilton Garden Inn New Orleans Convention Center, responded to this review

Thank you for sharing your recent family trip with us! I am so glad that we could make this stay memorable for you. We sincerely appreciate your kind words about our friendly staff and I am so glad that we were able to accommodate you with connecting rooms. We sincerely hope you choose to stay with us again on your...

Effingham, South Carolina
Reviewed 7 July 2016

Best vacation stay ever. Location was perfect. Staff were very professional and went out of the way to make sure that my stay was perfect. We're were only blocks away from the convention center, bourbon street, and the French Quarters.

Review collected in partnership with Hilton Garden Inn
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Thank 848herbertm
Erica D, Social Media Marketing Executive at Hilton Garden Inn New Orleans Convention Center, responded to this review

Thank you for sharing your vacation with us! I am so glad that you and your family had such a great time. I am also glad that you enjoyed our convenient location. We sincerely appreciate your time with us and hope you stay with us again on your next family vacation!

Houston, Texas
Reviewed 6 July 2016 via mobile

I stayed for the Essence Festival and it was very close to the event. The staff was cordial and we were able to check in without much fuss. The room was nice and had a refrigerator and micro wave. It also had a laundry if you wanted to wash. We enjoyed that we were close to our event and attractions.

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Thank Lee M
Erica D, Social Media Marketing Executive at Hilton Garden Inn New Orleans Convention Center, responded to this review

Thank you for sharing your Essence stay with us. I am so glad that you enjoyed your time here. Yes, we are conveniently located in the city and are not too far from the Superdome. I am so pleased that you enjoyed your room accommodations and were able to utilize our onsite laundry services. We sincerely appreciate your feedback and...

Bristow, Virginia
Reviewed 6 July 2016

The hotel is one block from the Convention Center and walking distance to most if not all of the attractions. Valet parking is high but the best choice. Food trucks down the street and on the way to Convention Center. The lobby and breakfast area nicely set up and clean. The staff was friendly and professional at all times. Great...

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Helpful?
Thank sbT9238BI
Erica D, Social Media Marketing Executive at Hilton Garden Inn New Orleans Convention Center, responded to this review

Thank you for sharing your feedback with us. I am so pleased that you enjoyed your stay overall. Yes, we are conveniently located near a lot of prime restaurants and attractions. This is my favorite quality of the hotel! I am so glad that you enjoyed our hotel amenities and cleanliness. I am very sorry that you were not satisfied...

Newton, Massachusetts
Reviewed 6 July 2016

This is a standard Hilton Garden Inn, in a good location close to the convention center. You can walk to the French Quarter from there if you're willing and able (about 1 mile each way). I would not recommend this location if you weren't going to the convention center each day as it is a bit of a walk to...

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Helpful?
Thank Scrabblegirl17
Erica D, Social Media Marketing Executive at Hilton Garden Inn New Orleans Convention Center, responded to this review

Thank you for sharing your recent stay with us. We are conveniently located near the convention center and not too far from the rest of the city. We are definitely getting hot weather this summer so I would recommend taking transportation wherever you plan on going. We sincerely appreciate your time with us and hope you choose to stay with...

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Staying in Arts District / Warehouse District

Neighbourhood Profile
Arts District / Warehouse District
Once a thriving industrial zone, today this district is home to a buzzing arts scene with an amazing assortment of galleries, boutiques, and studios having moved in and set up shop throughout the disused warehouses for which the area is so well known. Much of the art you'll come across here is local in scope, ownership and inspiration. However, among the many old brick warehouses are modern structures of steel and glass housing large-scale cultural institutions of national prominence such as the National World War II Museum, the Contemporary Arts Center, and the Ogden Museum of Southern Art. Just as eye catching as what’s on view inside the galleries and museums is the chance to see your ship come in at the Julia Street Cruise Terminal, which serves as a wistful reminder of the city’s historic maritime prominence.
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn New Orleans Convention Center

Address: 1001 S Peters St, New Orleans, LA 70130-1725
Region: United States > Louisiana > New Orleans > Arts District / Warehouse District
Price Range: ₹ 7,888 - ₹ 24,120 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn New Orleans Convention Center 3.5*
Number of rooms: 286
Reservation Options:
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Also Known As:
Hilton Garden Inn New Orleans Hotel New Orleans
Hilton New Orleans
New Orleans Hilton
Hotel Style:
#30 Business Hotel in New Orleans
#56 Romantic Hotel in New Orleans
#59 Family Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn New Orleans Convention Center staff and other travellers.
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Questions? Get answers from Hilton Garden Inn New Orleans Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor is a must (close to pool)”
 of 5 bubbles marquisleonmoss, 20 Mar 2017 | Read review
“Go somewhere else.”
 of 5 bubbles clevelandsluggo, 9 Mar 2017 | Read review
“Join Hilton Honors and you will enjoy extra rewards including free internet service.”
 of 5 bubbles Hereandthere913, 9 Feb 2017 | Read review
“If you are Hilton Honors, site will allow you to choose from available rooms during early online check in. Very nice feature!”
 of 5 bubbles DegaTrip, 6 Feb 2017 | Read review
“Good location for the convention center”
 of 5 bubbles donnyleprechaun, 26 Nov 2016 | Read review
5 of 5