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Hilton Garden Inn New Orleans Convention Center

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Traveller (175)
Room & Suite (106)
Pool & Beach (10)
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Overview
  • Excellent39%
  • Very good34%
  • Average14%
  • Poor8%
  • Terrible5%
Travellers talk about
“front desk”(159 reviews)
“french quarter”(245 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn New Orleans Convention Center
Special Offer:Bed N' Breakfast Offer
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Offers from Hilton Garden Inn New Orleans Convention Center
Special Offer:Bed N' Breakfast Offer
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,443)
There are newer reviews for Hilton Garden Inn New Orleans Convention Center
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Traveller rating
531
468
195
123
78
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531
468
195
123
78
Show reviews that mention
All reviewsfront deskfrench quarterwarehouse districtcruise terminalnice hotelbreakfast buffetwwii museumvalet parking iswalking distancevalet servicewould stay here againmardi grasfew blocksrooftop poolbourbon streethginola
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11 - 15 of 1,395 reviews
Reviewed 2 weeks ago

Great experience at the Hilton Garden! Location - an easy walk to the Convention Center; Check-in/Check-out - from first interaction with Chad working the Valet, to last interaction with Carey working the Concierge Desk, I felt very well treated. Of special note - this hotel...More

Thank Nobleedge007
Reviewed 2 weeks ago via mobile

5/3/2018-Not a good Hilton hotel, below the normal Hilton standards that I am accustomed to. My toiletries was not replenished.I drink coffee daily, and the k cups and sugar was not replenished.Housekeeping gave me a dirty bath towel and no tub mat, explanation from housekeeper,...More

Thank Traci C
Response from Jermie H, Front Office Manager at Hilton Garden Inn New Orleans Convention CenterResponded 2 weeks ago

Good Morning, I am sorry you found your stay unacceptable. Our team works very hard to keep every room and bathroom clean; we strive to exceed expectations every day. Please accept my sincere apologies for not meeting your expectations and know I will address your...More

Reviewed 3 weeks ago

Excellent staff, excellent hotel. Close to great dining and shopping. The Riverwalk is just a few short blocks away! French Quarter isn't far either, but take a quick Uber. Loved that we could see our cruise ship from the hotel! I'll be back!More

Review collected in partnership with Hilton Garden Inn
Thank travelpro732018
Response from Ben B, General Manager at Hilton Garden Inn New Orleans Convention CenterResponded 1 week ago

Thank you Travelpro732018 for the great review. We love to host guests before or after cruise trips. We are one of the closest hotels to the cruise port and also in walking distance to WW2 museum, French Quarter, and the Central Business District. We sincerely...More

Reviewed 3 weeks ago via mobile

I’m a fan of Hilton Garden Inns, this one is older, and no stand out - compared to other HGI or Hilton brands Staff was 1/2 engaged in my check in. The lobby/ check in is located on an upper level, I was greeted by...More

Thank Tom S
Response from Jermie H, Front Office Manager at Hilton Garden Inn New Orleans Convention CenterResponded 2 weeks ago

Good Evening, Thank you for reviewing the Hilton Garden Inn French Quarter. However, this is the Hilton Garden Inn New Orleans Convention Center. Next time in New Orleans please come visit us. Best Regards,

Reviewed 3 weeks ago via mobile

We stayed at the Hilton Garden Inn during the American Planning Conference in April. The hotel was convenient, only a few blocks away. Clean, accommodating and friendly staff. Breakfast was ok and that was the only reason it didn’t rate a 5. But when asked...More

Thank shakey26
Response from Ben B, General Manager at Hilton Garden Inn New Orleans Convention CenterResponded 3 weeks ago

Dear Shakey26 - Thank you for choosing to stay with us on your recent Conference Trip. We are happy to hear how much you enjoyed the location, friendly staff and cleanliness. We will be reaching out to you regarding your breakfast experience so that we...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$ 119 - US$ 381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Business Hotel in New Orleans
#38 Family Hotel in New Orleans
#55 Romantic Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 119 - US$ 381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Business Hotel in New Orleans
#38 Family Hotel in New Orleans
#55 Romantic Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (175)
Room & Suite (106)
Pool & Beach (10)
Dining (8)
Business Centre & Event Rooms (7)
Family and Play Areas (3)
Nearby
Arts District / Warehouse District
Once a thriving industrial zone, today this district
is home to a buzzing arts scene with an amazing
assortment of galleries, boutiques, and studios having
moved in and set up shop throughout the disused
warehouses for which the area is so well known. Much
of the art you'll come across here is local in scope,
ownership and inspiration. However, among the many old
brick warehouses are modern structures of steel and
...More
Questions & Answers
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angie b
30 January 2018|
AnswerShow all 4 answers
Response from CristianS954 | Reviewed this property |
This one
0
Votes
Christa D
19 November 2017|
AnswerShow all 2 answers
Response from jacquelinelU6807PA | Reviewed this property |
No shuttle services at all just cabs outside. You will do better to pay for car parking at cruise line.
1
Vote
jagbasi8
26 August 2017|
AnswerShow all 7 answers
Response from 859kellig | Reviewed this property |
small fridge and coffee maker
0
Votes
Room Tips
"Low floor if you need free wifi."
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"Enjoyed a room on the second floor"
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"Very close to the convention center. Safe, easy walk."
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"Avoid Hilton at all costs"
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