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Hilton Garden Inn New Orleans Convention Center

1,382 reviews
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Traveller (138)
Room & Suite (79)
Pool & Beach (10)
Overview
  • Excellent40%
  • Very good34%
  • Average13%
  • Poor8%
  • Terrible5%
Travellers talk about
“front desk”(153 reviews)
“french quarter”(239 reviews)
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from Hilton Garden Inn New Orleans Convention Center
Special Offer: Double Points, Every Stay
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Rooms
5 Feb6 Feb
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,382)Write a Review
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Show reviews that mention
All reviewsfront deskfrench quarterwarehouse districtcruise terminalnice hotelbreakfast buffetwwii museumwithin walking distancevalet parkingwould stay here againvalet serviceenjoyed my staymardi grasfew blocksbourbon streethginola
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1 - 5 of 1,336 reviews
Reviewed yesterday

I am a repeat customer here, stayed in December 2015. Stayed here the night of 1/19/18, after the "Big Freeze." in New Orleans. Upon checking in we were told that there was no water in the hotel and they could not advise on when it...More

Thank DaBigG
Hotel's Favourite
Reviewed 7 December 2017

My stay at the Hilton Garden Inn New Orleans Convention Center on 1001 S. Peters St. started out great!!!! The room is very comfortable!!! There are 4 pillows for my bed. There is a refrig, safe, and micro in the room and the fan gave...More

Thank gary c
Response from Ben B, General Manager at Hilton Garden Inn New Orleans Convention CenterResponded 8 December 2017

Dear Gary C. - Thank you for the great review and for sharing so many photos :) We are happy that you enjoyed so many of our hotel's amenities including the heated pool, fitness room, and the wine selection. The team and I really enjoyed...More

Reviewed 3 days ago

This location is conveniently located in front of the convention center and walking distance to bourbon street. The staff is extremely pleasant to deal with. Hilton Garden Inn‘s cannot do you wrong a, typical cookie cutter location with all of the needs for a typical...More

Review collected in partnership with Hilton Garden Inn
Thank dlam0683
Response from Ben B, General Manager at Hilton Garden Inn New Orleans Convention CenterResponded 2 days ago

Dear dlam0683 - Thank you for praises on our pleasant staff and great location, particularly the close proximity to the convention center and the French Quarter. We appreciate your kind words and hope to have you back again soon. Sincerely, Ben B. General Manager

Reviewed 1 week ago

The hotel is nice, rooms are clean, staff was nice. I did not care for the breakfast..it pricey for limited selections. I would definitely stay here again and the location is good. On site parking is expensive but there is a parking garage right across...More

Review collected in partnership with Hilton Garden Inn
Thank Genea F
Response from Ben B, General Manager at Hilton Garden Inn New Orleans Convention CenterResponded 1 week ago

Dear Genea F - Thank you for the review and for choosing to stay with us on your recent trip to New Orleans. I will take steps with the restaurant team to ensure we always explain the options available, but please note, some items are...More

Reviewed 1 week ago

If you plan on getting a good nights rest. Do not stay here. Beds are terrible. Pillows were stained. Service was great though. The tv sucked. We live in the digital age. Should be a better picture. The food was awful. You would think they...More

Review collected in partnership with Hilton Garden Inn
Thank Odinson225
Response from Ben B, General Manager at Hilton Garden Inn New Orleans Convention CenterResponded 1 week ago

Dear Odinson225 - Thank you for taking the time to share about your recent stay. I sincerely apologize that we did not deliver the experience that we should have. I will be reviewing your items above with the team so that we can correct them...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$ 135 - US$ 408 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Business Hotel in New Orleans
#39 Family Hotel in New Orleans
#56 Romantic Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 135 - US$ 408 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Business Hotel in New Orleans
#39 Family Hotel in New Orleans
#56 Romantic Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (138)
Room & Suite (79)
Pool & Beach (10)
Dining (8)
Hotel & Grounds (63)
Bathroom (19)
Business Centre & Event Rooms (7)
Family and Play Areas (3)
Nearby
Arts District / Warehouse District
Once a thriving industrial zone, today this district
is home to a buzzing arts scene with an amazing
assortment of galleries, boutiques, and studios having
moved in and set up shop throughout the disused
warehouses for which the area is so well known. Much
of the art you'll come across here is local in scope,
ownership and inspiration. However, among the many old
brick warehouses are modern structures of steel and
...More
Questions & Answers
Ask a question
Christa D
19 November 2017|
AnswerShow all 2 answers
Response from jacquelinelU6807PA | Reviewed this property |
No shuttle services at all just cabs outside. You will do better to pay for car parking at cruise line.
0
Votes
jagbasi8
26 August 2017|
AnswerShow all 7 answers
Response from 859kellig | Reviewed this property |
small fridge and coffee maker
0
Votes
Genay A
15 August 2017|
AnswerShow all 5 answers
Response from Diane G | Reviewed this property |
I really don't know. We were there for business.
1
Vote
Room Tips
"Will not stay here next time We travel to New Orleans"
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"Ask for top floor (7) and even numbered room."
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"Good tip is to find another hotel."
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"Go somewhere else"
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