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Quality Inn & Suites Maison St. Charles

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Quality Inn & Suites Maison St. Charles
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960 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn & Suites Maison St. Charles
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Showing 930: English reviews
Graham, North Carolina
Reviewed 2 weeks ago

This place has a lot of potential, and they seem to be really trying to get it right. At face value it is very charming. Our room looked out on a small plaza with a fountain and tables and chairs. We booked a 5 day stay but had to ask for a different room after 2 mornings of waking up...

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Helpful?
Thank Kelly T
Barrett W, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you for choosing the Maison St. Charles Hotel on your recent visit to the Crescent City. We appreciate your feedback and look forward to serving you as your future travels bring you back to New Orleans. Laissez les bon temps rouler!

Reviewed 3 weeks ago

The hotel was pretty nice, but nothing beats the great staff! Trey made our stay all the more memorable. Oh, and the giant mural paintings everywhere adds a really nice vibe. It's a quiet neighbourhood, but the tram is close enough that you can hop on and get to Canal st. for $1.25.

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Helpful?
Thank Vienna L
Barrett W, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you for choosing the Maison St. Charles hotel on your most recent trip to the New Orleans Garden District. Our employees are truly the secret to our success and they take pride in delivering true southern hospitality to everyone they come into contact with. Laissez les bon temps rouler!

Reviewed 3 weeks ago via mobile

I stayed here the week of 11/14/16 and while this hotel has a neat vibe, the "cool factor" stops at the lobby. The rooms (at least for me) left a lot to be desired. The "shower" in room 113 was unacceptable. This hotel has "upgraded" to waterfall shower heads which means that they're low pressure already and don't seem to...

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Helpful?
Thank mikemillersreview
Barrett W, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you for choosing the Maison St. Charles Hotel and for taking the time to tell us about your stay. We have recently upgraded the bathrooms and we are so disappointed to hear that the new look was not to your liking as we have received numerous compliments on the fresh look. We appreciate your time and hope you enjoy...

Chicago, Illinois
Reviewed 4 weeks ago

You can tell all rooms were updated, fresh paint, new mattresses - all spotless. Close to everything with street car right in front of the hotel. A beautiful oasis with hotel rooms sitting off the entry way. Safety was a priority with a securing guard sitting out near the parking area. Clean breakfast area. Staff are remarkable and go out...

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Helpful?
Thank kat633clair
Barrett W, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you for choosing the Maison St. Charles Hotel and for taking the time to review your stay. Our talented and dedicated staff are the secret to our success and they truly go out of their way to make every stay memorable. Thank you for your time and we look forward to serving you as your future travels bring you...

Alberta
Reviewed 4 weeks ago

Booked and paid for a week, ready to leave after 3 days! I am a seasoned traveller and am used to things not being up to "standard" in different countries, but this is USA! Upon arrival, greeted by front desk, security, very informative and hospitable. Several issues left me with a bad experience, simple things that could be rectified for...

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Helpful?
Thank AlbertaJoyW
Barrett W, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you for choosing the Maison St. Charles Hotel and for taking the time to tell us about your stay. As we are at the tail end of a complete property renovation, the pieces are coming back together and the "growing pains" had a direct impact over the very busy Halloween/Voodoo Festival Weekend and for that we do apologize. Rest...

Briggs TX, United States
Reviewed 5 weeks ago

We arrived in New Orleans one day earlier than planned & had no advanced reservation. Our GPS showed a Quality Inn near the center of town. At first glance this hidden jewel looks a little tarnished but when you enter to the grand stair way, registration desk and really nice people you realize you're going to be home. The parking...

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Helpful?
Thank Carol S
Barrett W, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you for choosing the Maison St. Charles Hotel and for taking the time to let us know how much you enjoyed your stay. The hotel is a gem hidden in the heart of the Garden District and we appreciate your taking the time to let us know how much you enjoyed our location. Laissez les bon temps rouler!

Jacksonville, Florida
Reviewed 2 November 2016

Overall we thought the rooms were quite nice although a little dated. The location was very good. There are some things they need to fix before we would go back. They charge $25 a day for Valet Parking which was the only way to park there even though they had a large parking lot behind the hotel. It was very...

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Helpful?
Thank David R
Barrett W, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you for taking the time to tell us about your recent stay at the Maison St. Charles Hotel. We are at the end of a renovation of the property and are exploring ways to upgrade our offering including breakfast. We appreciate your telling us about your stay we look forward to serving you on the next trip to the...

Blue Springs, Missouri
Reviewed 1 November 2016

The hotel itself is very nice and in a great location. Across the street from the hotel is the trolly stop which makes it convenient to visit several locations. The only negative about this hotel is the bellhop insists to take your luggage even after you have told them NO on several occasions and explains it is policy. They also...

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Helpful?
Thank jessica s
Barrett W, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you for choosing the Maison St. Charles Hotel and for taking the time to review your stay. Bell Service and Valet Parking are just two of the options available at our hotel to help you relax and enjoy all that New Orleans has to offer. We can't wait to see you again. Laissez les bon temps rouler!

Columbus, Ohio
Reviewed 1 November 2016

This gem is truly hidden down the road fromm Bourbon Steet. So many folks want the loud and glitz of the Quarter. But this is just a trolley ride away. Quie, clean, and reasonably priced with free parking if AAA nmember. The breakfast is included and it is a BIG one. Take your treats and eat outside. It is very...

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Helpful?
Thank tessbroz
Barrett W, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you for choosing to stay with us at the Maison St. Charles Hotel. The heart of the Garden District is conveniently located to all that the New Orleans French Quarter has to offer in a cozy setting minutes from downtown. We are thrilled that you enjoyed your stay and we look forward to serving you on future visits. Laissez...

Reviewed 31 October 2016 via mobile

My wife and I visited New Orleans for a cruise that was sailing from there so we booked a three night stay at this hotel on St. Charles. Great little place with standard rooms and convenient location. The morning breakfast was awesome and we hopped on the trolley to take us into the French Quarter and around town. We would...

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Helpful?
Thank Michael H
Barrett W, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you for choosing the Maison St. Charles Hotel on your recent visit to the Crescent City. We were happy to host you before the Cruise and we look forward to serving you on future visits to the heart of the New Orleans Garden District. Laissez les bon temps rouler!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Quality Inn & Suites™ Maison St. Charles is conveniently located on St. Charles Avenue, near the French Quarter and the central business district. The St. Charles Streetcar, the oldest continuously operating streetcar line in the world, runs right at the hotel's front door. This New Orleans, LA hotel is close to popular attractions, including the Audubon Aquarium of the Americas, the Audubon Zoo, Mississippi River Cruises, the Louisiana Superdome and the University of New Orleans.The hotel has just completed an extensive remodeling of the grounds and guest rooms, including 32-inch flat-screen televisions, painted walls instead of wallpaper, new carpet and new vanities that rival those of higher priced hotels.The Unofficial Guide to New Orleans (Macmillan Travel) named this hotel the Best Accommodation Deal in New Orleans.Hotel amenities include free continental breakfast, free local calls, free in-room coffee, free The Wall Street Journal, free in-room premium movies and delicious free coffee, juice and pastries. Be sure to take advantage of the outdoor pool with hot tub and poolside cabana.This New Orleans, LA hotel provides business travelers with conveniences like wireless high-speed Internet and access to fax services. Meeting and banquet space is available to accommodate most events and business functions.The guest rooms are located in buildings that surround patios with tropical flowers, plants and trees. Five of the hotel's buildings are listed as historically significant by the United States Department of the Interior. Select rooms come equipped with refrigerators and microwaves.Whether traveling to New Orleans, Louisiana for business or pleasure, the Quality Inn & Suites Maison St. Charles provides friendly customer service, unique accommodations and affordable rates to every guest. Come enjoy this hidden gem in the heart of it all. ... more   less 

Additional Information about Quality Inn & Suites Maison St. Charles

Address: 1319 Saint Charles Ave, New Orleans, LA 70130-4335
Region: United States > Louisiana > New Orleans
Price Range: ₹ 6,142 - ₹ 18,156 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Maison St. Charles 2.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Maison St. Charles Hotel New Orleans
Quality Inn New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites Maison St. Charles staff and other travellers.
23 questions
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Las Cruces, New Mexico
Pittsburgh, Pennsylvania
over a year ago
Gresham, Oregon
over a year ago

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Questions? Get answers from Quality Inn & Suites Maison St. Charles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms near the pool smell of chlorine, so ask for the garden instead.”
 of 5 bubbles 266viennal, 20 Nov 2016 | Read review
“Do not get a room anywhere near the elevators!”
 of 5 bubbles AlbertaJoyW, 8 Nov 2016 | Read review
“First floor right across from the breakfast room was great, nice patio for relaxing/meals.”
 of 5 bubbles 839carols, 6 Nov 2016 | Read review
“Ask for a courtyard away from the pool”
 of 5 bubbles tessbroz, 1 Nov 2016 | Read review
“Ask fro a room in the courtyard!”
 of 5 bubbles PatriciaT578, 30 Oct 2016 | Read review
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