We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Quality Inn & Suites Maison St. Charles

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Quality Inn & Suites Maison St. Charles
Quality Inn & Suites Maison St. Charles
Panoramas (10)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

959 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 929: English reviews
Vincent, Alabama
Reviewed 2 days ago NEWvia mobile

Conveniently located on the St. Charles streetcar line (two stops down from Lee Circle towards Tulane) the Maison St. Charles hotel is a great place for a vacation getaway. Medium-sized with a boutique or b&b feel (without the squeaky old stairs and micro-sized rooms) this hotel was recently purchased by Quality Inn and Suites. But, that hasn't taken any of...

 Report
Helpful?
Thank Samantha W
Barrett W, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you for taking advantage of the opportunity to come and stay with us at the Maison St. Charles Hotel before Christmas. Our staff takes care of the property as if it is their own home and then treat every guest as though they are a personal guest of theirs. That little extra-special touch of Southern Hospitality makes every stay...

Frederick, Maryland
Reviewed 2 days ago NEW

My husband and I came down for a getaway. This was our first trip to new orleans. He liked the look of the hotel and I liked the price so we booked it. The location turned out to be great for us. We saw the city on foot and we were able to walk to the riverfront, the garden district,...

 Report
Helpful?
Thank Stephanie W
Barrett W, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you for choosing the Maison St. Charles Hotel and for taking the time to review your stay. Many guests such as yourself find the Hotel to be a hidden gem in the heart of the New Orleans Garden District with easy access to all that the city has to offer. We appreciate your loyalty and look forward to seeing...

Cotton Valley
Reviewed 1 week ago

Under new management, friendly and helpful staff, very quaint hotel. Only negative thing I would say is its only valet parking now, Before it wasn't. The parking fee is high. $25 night. Our room was clean and comfortable. Mr Ed's Seafood Restaurant is connected to it, which is very good.

 Report
Helpful?
Thank Kimberly S
Barrett W, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you for choosing the Maison St. Charles Hotel and for reviewing your stay. We are thrilled that you found all of our offerings to your liking and we look forward to serving you on future visits to the heart of the Garden District. Laissez les bon temps rouler!

Wellington, New Zealand
Reviewed 1 week ago

we are staying here at the moment. There are some very good points to this hotel, for the price we paid it is excellent value, the staff are very pleasant and helpful. The first room we were given smelt very strongly of stale urine, so we asked to be moved, which we were without issue, however the smell was so...

 Report
Helpful?
Thank hinchnz
Barrett W, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you for choosing the Maison St. Charles Hotel and for taking the time to tell us about the issues that you have encountered on your stay. The Hotel has a Manager on Duty Program with someone available to handle any and all issues and they are available 24 hours a day. Please know that someone has reached out to...

Baton Rouge, Louisiana
Reviewed 1 week ago

So, let me preface by saying that we have been staying here on and off since before Katrina. Before Katrina it was REALLY nice, and has since slowly but surely gone downhill over the years. It's generally reasonably priced and easy to get to FQ or Tulane/Loyola from here. The thing about the hotel is that it is actually really...

 Report
Helpful?
1Thank A H
Barrett W, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you for being a loyal customer of the Maison St. Charles Hotel and for continuing to stay with us year after year. We appreciate your comments about the friendliness of the Staff and are glad that you notice a difference now that new Management is on place and we look forward to serving as your home away from home...

Oakville, Canada
Reviewed 1 week ago

My husband and I booked our room a month in advance of our vacation so we had lots of options. Unfortunately for us no one informed us that this hotel was being renovated and was under management. The 1st room they gave us had dry wall dust all over, wire scraps, unpainted patches ETC. We requested a room change and...

 Report
Helpful?
Thank KimandCarl
Barrett W, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

On behalf of the Management Staff at the Hotel we appreciate your taking the time to tell us about your stay and how our shortcomings made you feel. As we push through with completing our renovation we are also focusing on continuing to deliver that true southern hospitality that we are known for. We apologize for the issues and do...

Saratoga Springs, NY
Reviewed 1 week ago via mobile

Our second stay there, but never again. When checking in, carpet was littered with construction debris, room was dusty. Bed had no mattress cover, fitted sheet kept coming off. No hot water for showers 2 mornings out of three. Front desk blamed city washer issue. Had to ask for mattress cover twice, no response. Finally went to the front desk...

 Report
Helpful?
Thank CruiseTraveler2
Barrett W, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you for taking the time to tell us about your recent stay at the hotel. It is always disappointing to hear that we failed to deliver the superior service that we pride ourselves on. We appreciate your comments and hope that we have a chance to serve you once we are completely done with our on-going renovation. Laissez les...

Boerne, Texas
Reviewed 1 week ago

The staff were gracious and very pleasant. The hotel has a lot of potential and we were told has been undergoing renovations, but there is still room for improvement. We were put in a room that overlooked the courtyard, but had to change to a different one the first evening, the phone didn't work, the door handle was loose, and...

 Report
Helpful?
Thank Pam F
Barrett W, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you for choosing the Maison St. Charles Hotel and for taking the time to tell us about your stay. We appreciate your comments and will be following up on the issues that you brought to our attention to prevent them from affecting others. Laissez les bon temps rouler!

Birmingham, AL
Reviewed 2 weeks ago

Great location at the edge of the Garden district, close enough to walk to the French quarter, or you can take the street car that stops just outside. Even though the area is fairly busy, the hotel is quiet, with rooms facing a central court yard. The beds are comfortable and rooms are nice, except that the windows can't be...

 Report
Helpful?
Thank dokness
Barrett W, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you for choosing the Maison St. Charles Hotel on your recent visit to the heart of the New Orleans Garden District. We love having the opportunity to create memorable experiences and we look forward to serving you on future visits. Laissez les bon temps rouler!

Graham, North Carolina
Reviewed 2 weeks ago

This place has a lot of potential, and they seem to be really trying to get it right. At face value it is very charming. Our room looked out on a small plaza with a fountain and tables and chairs. We booked a 5 day stay but had to ask for a different room after 2 mornings of waking up...

 Report
Helpful?
Thank Kelly T
Barrett W, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you for choosing the Maison St. Charles Hotel on your recent visit to the Crescent City. We appreciate your feedback and look forward to serving you as your future travels bring you back to New Orleans. Laissez les bon temps rouler!

569 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (338)
Viewed
Room/Suite (87)
Viewed
Dining (17)
Viewed
Hotel & Grounds (78)
Viewed
View from Room (10)
Viewed
Bathroom (47)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (8)
Viewed
Other (90)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (199)
Viewed
Amenities (23)
Viewed
Bienville King Suite (33)
Viewed
Pool (17)
Viewed
Standard Double Queen Room (25)
Viewed
Standard Queen Room (15)
Viewed
The Hotel (52)
Viewed
Toulouse King Suite (34)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (32)
Viewed
Hotel & Grounds (5)
Viewed
Business Centre/Function Rooms (2)
Viewed
Room/Suite (17)
Viewed
Pool/Beach Area (1)
Viewed
Dining (3)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these New Orleans hotels
Garden District
Prytania Park
Prytania Park
#82 of 161 in New Orleans
750 reviews
Central Business District
Holiday Inn Downtown Superdome
Holiday Inn Downtown Superdome
#73 of 161 in New Orleans
1,163 reviews
Arts District / Warehouse District
The Hotel Modern
The Hotel Modern
#96 of 161 in New Orleans
933 reviews
Show Prices
Show Prices
Show Prices
Clarion Grand Boutique Hotel
#97 of 161 in New Orleans
218 reviews
Historic Streetcar Inn
#128 of 161 in New Orleans
478 reviews
Central Business District
Wyndham New Orleans - French Quarter
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Quality Inn & Suites™ Maison St. Charles is conveniently located on St. Charles Avenue, near the French Quarter and the central business district. The St. Charles Streetcar, the oldest continuously operating streetcar line in the world, runs right at the hotel's front door. This New Orleans, LA hotel is close to popular attractions, including the Audubon Aquarium of the Americas, the Audubon Zoo, Mississippi River Cruises, the Louisiana Superdome and the University of New Orleans.The hotel has just completed an extensive remodeling of the grounds and guest rooms, including 32-inch flat-screen televisions, painted walls instead of wallpaper, new carpet and new vanities that rival those of higher priced hotels.The Unofficial Guide to New Orleans (Macmillan Travel) named this hotel the Best Accommodation Deal in New Orleans.Hotel amenities include free continental breakfast, free local calls, free in-room coffee, free The Wall Street Journal, free in-room premium movies and delicious free coffee, juice and pastries. Be sure to take advantage of the outdoor pool with hot tub and poolside cabana.This New Orleans, LA hotel provides business travelers with conveniences like wireless high-speed Internet and access to fax services. Meeting and banquet space is available to accommodate most events and business functions.The guest rooms are located in buildings that surround patios with tropical flowers, plants and trees. Five of the hotel's buildings are listed as historically significant by the United States Department of the Interior. Select rooms come equipped with refrigerators and microwaves.Whether traveling to New Orleans, Louisiana for business or pleasure, the Quality Inn & Suites Maison St. Charles provides friendly customer service, unique accommodations and affordable rates to every guest. Come enjoy this hidden gem in the heart of it all. ... more   less 

Additional Information about Quality Inn & Suites Maison St. Charles

Address: 1319 Saint Charles Ave, New Orleans, LA 70130-4335
Region: United States > Louisiana > New Orleans
Price Range: ₹ 6,159 - ₹ 18,342 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Maison St. Charles 2.5*
Number of rooms: 130
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Orbitz, Travelocity, Odigeo, Choice Hotels, Hotels.com and Cancelon so you can book your Quality Inn & Suites Maison St. Charles reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Maison St. Charles Hotel New Orleans
Quality Inn New Orleans
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites Maison St. Charles staff and other travellers.
23 questions
Ask a question
Las Cruces, New Mexico
Pittsburgh, Pennsylvania
over a year ago
Gresham, Oregon
over a year ago

See all questions (23)

Questions? Get answers from Quality Inn & Suites Maison St. Charles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms near the pool smell of chlorine, so ask for the garden instead.”
 of 5 bubbles 266viennal, 20 Nov 2016 | Read review
“Do not get a room anywhere near the elevators!”
 of 5 bubbles AlbertaJoyW, 8 Nov 2016 | Read review
“First floor right across from the breakfast room was great, nice patio for relaxing/meals.”
 of 5 bubbles 839carols, 6 Nov 2016 | Read review
“Ask for a courtyard away from the pool”
 of 5 bubbles tessbroz, 1 Nov 2016 | Read review
“Ask fro a room in the courtyard!”
 of 5 bubbles PatriciaT578, 30 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay