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W New Orleans - French Quarter

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W New Orleans - French Quarter
W New Orleans - French Quarter
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870 Reviews from our TripAdvisor Community

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There are newer reviews for W New Orleans - French Quarter
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Showing 838: English reviews
Albertville, Alabama
Reviewed 13 November 2013

We stayed there over Halloween weekend. The hotel is very convenient to the French Quarter. Everything is within walking distance. This was our first stay at a W hotel, and we were pleased. The room decor was like a modern art painting. The bathroom had a bowl sink. That said, the bathroom offers no privacy, and only has a shower....

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Helpful?
Thank drj999999
San Francisco, California
Reviewed 13 November 2013

1. At check-in, hotel did not have a room available that met the reservation specifications. Specifically, no king beds available and no 'city view' available. 2. To remedy #1 above, staff said they would move us the next day to an appropriate room. We returned at 4:00 pm and the move had yet to be accomplished. We were late to...

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Thank Corbin B
wneworleans, General Manager at W New Orleans - French Quarter, responded to this review

Hello Corbin B, Please accept my apology for the problems your encountered during your recent stay at W French Quarter. I assure you we are capable of providing much better quality of service. Thank you for taking the time to provide us with your feedback. I will relay your comments and concerns to my team and see that we improve...

Miami, Florida
Reviewed 10 November 2013

There are two W hotels in NOLA and there is one massive difference between the two and that is the attitude and personality of the front desk staff. I had to wait until 4pm to be able to check in to my room despite arriving at 1pm and making a note on my booking that I would like to check...

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Helpful?
1Thank Lee I
wneworleans, General Manager at W New Orleans - French Quarter, responded to this review

Hello Lee I, I'm sorry to hear that you experienced some difficulties while staying with us at W French Quarter. Please accept my sincere apology. If you would like to email me at wfqcservice@whotels.com and provide me with more details of your stay, I will be happy to help in any way I can. Thank you for your feedback and...

Reviewed 9 November 2013

I am staying here now for my third night and have had a completely different experience than other reviewers. For $400 per night, the service has been poor and despite complaints, not getting better. First, Room not ready on arrival, so we checked luggage and went out. Returning four hours later, room was ready but no luggage. Even after calling...

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1Thank Hsclax5
wneworleans, General Manager at W New Orleans - French Quarter, responded to this review

Hello Hsclax5, I'm sorry to hear that you experience some difficulties while staying with us at W French Quarter. If you wouldn't mind emailing us at wfqcservice@whotels.com and letting me know the number of the room you stayed in, I will inspect the room for improvements and to address the concerns you listed. I apologize for any inconvenience during your...

Austin, Texas
Reviewed 8 November 2013

this hotel is definitely a "boutique" hotel...well located within blocks of all the attractions that new Orleans has to offer...the rooms are very small but decorated very modern...this hotel just seemed to lack energy from the staff...it wasn't that they were not helpful, just didn't seem very excited to be there...the hotel has a beautiful courtyard, but this hotel doesn't...

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1Thank dflores1123
wneworleans, General Manager at W New Orleans - French Quarter, responded to this review

Hello dflores1123, Thank you for choosing W French Quarter during your recent visit to New Orleans. I'm happy to hear you enjoyed your stay. Thank you for taking the time to review our property on TripAdvisor and provide us with feedback on your stay. I will pass along your comments to my staff. We look forward to seeing you again...

Boston, Massachusetts
Reviewed 7 November 2013

To preface, I'm Platinum and stay at W's whenever I can. I've also stayed about both the W French Quarter and W New Orleans on Poydras. Hands down, this is the only one you should consider. The hotel itself is tiny and the rooms are generally smaller than you'd expect for a W (Fabulous or higher). They make up for...

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Thank MarcusBoston1
wneworleans, General Manager at W New Orleans - French Quarter, responded to this review

Hello MarcusBoston1, Thank you for choosing W French Quarter during your recent visit to New Orleans. I'm so happy to hear you enjoyed your stay! Thank you for taking the time to review our property on TripAdvisor and pay our staff such high praises. I will pass along your comments to Trey and Staci. We look forward to seeing you...

Orlando
Reviewed 31 October 2013

The customer service at this hotel was outstanding. The staff always has a smile on their face and you can tell they love their jobs. My room was nice and the restaurant was delicious but what really separates this hotel from the other nice hotels in the quarter is the service. I can't wait to go back again and see...

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Thank Kittykat7440
wneworleans, General Manager at W New Orleans - French Quarter, responded to this review

Hello Kittykat7440, Thank you for choosing W French Quarter during your recent visit to New Orleans. I'm so happy to hear that you enjoyed your time with us! Thank you for your kind comments about our staff and service. They will be so pleased to hear of the kind comments you paid them. We look forward to welcoming you back...

Islamorada, Florida
Reviewed 28 October 2013

I spent three nights at the W and will never stay anywhere else in New Orleans. The hotel is in a great location, close to all major attractions but still on a quiet street. The rooms are very modern and clean, the pool is great, the outside lounge areas are very comfortable and the gym was clean and had all...

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Thank CarlaAM
wneworleans, General Manager at W New Orleans - French Quarter, responded to this review

Hello CarlaM, Thank you for choosing W French Quarter during your recent visit to New Orleans! I'm so happy to hear you were pleased with your stay. Thank you for taking the time to review our property on TripAdvisor and provide us with you kind feedback. We look forward to welcoming you back to W French Quarter! All the best,...

New York
Reviewed 28 October 2013

We stayed at the W during the week of October 22nd and were so pleased with the property, it's central location and the superior staff! There are so many hotels to choose from but as soon as we checked in, we knew we picked the right one. The hotel is on the smaller size but the rooms were ample -...

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Thank Suls
wneworleans, General Manager at W New Orleans - French Quarter, responded to this review

Hello suls, Thank you for choosing W French Quarter during your recent visit to New Orleans. I'm so happy to hear you enjoyed your stay! Thank you for your kind comments about our staff and property. We are so grateful for your compliments and praises. I will pass along your comments to all of our staff and especially Elijah. We...

Regina, Canada
Reviewed 24 October 2013

Last month we stayed at the W Hotel in the French Quarter in New Orleans. The customer service was outstanding from the event management people, staff, restaurant to the front desk people. They went above and beyond in service. For example, the fellow who was taking care of us for our morning meeting actually went down the street to buy...

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1Thank mccevent2013
wneworleans, General Manager at W New Orleans - French Quarter, responded to this review

Hello mccevent2013, Thank you for choosing W French Quarter during your recent visit to New Orleans! I'm happy to hear you enjoyed your stay and our customer service was helpful to you. I will pass along all of your kind comments to the rest of our staff. We appreciate you taking the time to review our property on TripAdvisor and...

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Staying in French Quarter

Neighbourhood Profile
French Quarter
A small and teeming network of laissez-faire living lounged out on the balmy banks of the Mighty Mississippi, the French Quarter has long been a port of call for folks in search of a good time and a great story. Perpetually inebriated Bourbon Street runs across its midriff like a strand of cheap ribbon tied around an otherwise rather pretty and impressively well-kept vintage dress. Throughout the rest of the Quarter, brightly colored Victorian homes and businesses, famously done up with wrought-iron features, provide a distinct and immediately recognizable backdrop for all varieties of fun. At any given moment in this historic riverside setting, some of America’s finest meals are being cooked, most potent cocktails are being mixed, and most engaging music is being performed.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
W New Orleans French Quarter is adjacent to historic Jackson Square and boutique shops, and is a short walk from galleries, the Riverwalk and Harrah's casino. ... more   less 

Additional Information about W New Orleans - French Quarter

Address: 316 Chartres St, New Orleans, LA 70130
Region: United States > Louisiana > New Orleans > French Quarter
Price Range: ₹ 15,753 - ₹ 38,410 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — W New Orleans - French Quarter 4*
Number of rooms: 98
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Starwood and Jetsetter so you can book your W New Orleans - French Quarter reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
w New Orleans - French Quarter Hotel New Orleans
w Hotel New Orleans
Hotel Style:
#23 Luxury Hotel in New Orleans
#49 Business Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from W New Orleans - French Quarter staff and other travellers.
7 questions
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Somerset, United Kingdom
9 months ago
toronto
over a year ago
Cranberry Township, Pennsylvania
Ohio

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Questions? Get answers from W New Orleans - French Quarter staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to upgrade to balcony room. The bathroom is spacious and views are nicer yet room is still quiet.”
 of 5 bubbles 307maril, 16 Feb 2017 | Read review
“Quiet Rooms face courtyard . Any inconvenience request drink vouchers”
 of 5 bubbles DJBSFO, 29 Jan 2017 | Read review
“Good food, great drinks and awesome bar food!”
 of 5 bubbles team84n88, 12 Jan 2017 | Read review
“"Spectacular" king room on the 2nd floor. Had balcony, was quiet.”
 of 5 bubbles CajunCouple70508, 26 Dec 2016 | Read review
“Courtyard views are the best.”
 of 5 bubbles lpierce5242, 7 Dec 2016 | Read review
5 of 5