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4/12/2017 5/12/2017
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    W New Orleans - French Quarter

    316 Chartres St, New Orleans, LA 70130-2217
    (504) 581-1200
    Hotel website
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    4/12/2017 5/12/2017
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    Savings alert: 12% below average rate

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    US$ 223
    US$ 215
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    Traveller (299)
    Room & Suite (284)
    Pool & Beach (33)
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    Overview
    • Excellent51%
    • Very good26%
    • Average13%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “bliss products” (10 reviews)
    “front desk” (174 reviews)
    “french quarter” (377 reviews)
    Free Wifi
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Room Service
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from W New Orleans - French Quarter
    Special Offer: Breakfast for 2 Included
    Hotel deals
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    New Orleans Marriott
    3,550 reviews
    #74 of 166 hotels in New Orleans
     
    Royal Sonesta New Orleans
    4,318 reviews
    #29 of 166 hotels in New Orleans
     
    Hotel Monteleone
    7,625 reviews
    #8 of 166 hotels in New Orleans
     
    Hotel Mazarin
    4,546 reviews
    #7 of 166 hotels in New Orleans
     
    Rooms
    4 Dec5 Dec
    |
    1 room, 2 adults, 0 children
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    Reviews (1,024)
    Traveller rating
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    1 - 5 of 988 reviews

    Reviewed 3 days ago

    Months in advance we booked a room with a King bed. At arrival no room available with a King. We got an upgrade with a King, however the room was next to the court yard. We were told two nights during our stay a party...More

    Thank Bouwe S
    Response from Michael R, Director of Rooms at W New Orleans - French QuarterResponded 2 days ago

    Bouwe S, I am sorry to learn that your experience with us did not meet your, or our own expectations. We have shared your feedback with our team and have put plans in action to prevent situations such as this to reoccur. We are so...More

    Hotel's Favourite
    Reviewed 22 July 2017

    Wow...This hotel is how it is done!! This was my first time staying at this property and it may have been the best hotel experience possible. This was a milestone stay for me and it certainly did not disappoint. I received a nice phone call...More

    3  Thank 1MizzouFan
    Response from Jesseca M, General Manager at W New Orleans - French QuarterResponded 8 August 2017

    1MizzouFan, we appreciate you and thank you for being our guest! Your sentiments for the Talent is awesome, and we will definitely celebrate with them. I know they enjoyed having you here! We look forward to next time and celebrating more milestone visits. Cheers!

    Reviewed 4 days ago via mobile

    The W is in a fantastic location - a beautiful, quiet street that was walking distance to just about everywhere we wanted to go in New Orleans. Most of the staff were incredibly friendly and, like the other Ws we've been to, the hotel design...More

    Thank Alordo
    Response from Michael R, Director of Rooms at W New Orleans - French QuarterResponded 2 days ago

    Alordo, Thank you for sharing your feedback! I am pleased you found our location and staff to be enjoyable during your visit to NOLA. We have shared your feedback with our team regarding the condition of the room and can assure you we have put...More

    Reviewed 1 week ago

    Everybody! Make sure you NEVER book with W Hotels online. They will quote you a room rate then at checkout will tack on a %40 fee. I didn't catch it in time and now I'm a chump. (And, yes, I called but they refused to...More

    Thank JulietteFromSF
    Response from Jesseca M, General Manager at W New Orleans - French QuarterResponded 6 days ago

    Thank you for the feedback, JulietteFromSF. I am sorry if the room rate, at time of booking, was not communicated clearly. Please contact me directly and I will look in to this further for clarification. Thanks, Jesseca M.

    Reviewed 1 week ago

    I stayed for 2 nights. the hotel is loud as its in the quarter but just barely. There are better Spg hotels within a block from the w. For Spg platinum members. No room upgrade. I tried to use my suite night upgrades when I...More

    Thank maw11
    Response from Jesseca M, General Manager at W New Orleans - French QuarterResponded 1 week ago

    Thank you for the feedback, maw11. I am sorry we did not meet your expectations during your visit. It is disappointing to hear your feedback and please know the various service challenges have been addressed. We will work diligently to improve! We value you as...More

    New Orleans Marriott
    3,550 reviews
    #74 of 166 hotels in New Orleans
     
    Royal Sonesta New Orleans
    4,318 reviews
    #29 of 166 hotels in New Orleans
     
    Hotel Monteleone
    7,625 reviews
    #8 of 166 hotels in New Orleans
     
    Hotel Mazarin
    4,546 reviews
    #7 of 166 hotels in New Orleans
     
    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Pool
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$ 177 - US$ 625 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #17 Luxury Hotel in New Orleans
    • #49 Business Hotel in New Orleans
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 98
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood, Priceline, Travelocity, Expedia, Booking.com, Hotels.com, Orbitz, Hotwire, TripOnline SA, Cancelon, getaroom.com, HotelQuickly and HotelsforEveryone so you can book your W New Orleans - French Quarter reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Louisiana >
    • New Orleans >
    • French Quarter
    • Also Known As
    • w New Orleans - French Quarter Hotel New Orleans ,
    • w Hotel New Orleans
    Add Photo Photos
    Traveller (299)
    Room & Suite (284)
    Pool & Beach (33)
    Dining (19)
    Hotel & Grounds (286)
    Bathroom (13)
    Business Centre & Event Rooms (1)
    Nearby
    French Quarter
    A small and teeming network of laissez-faire living
    lounged out on the balmy banks of the Mighty
    Mississippi, the French Quarter has long been a port
    of call for folks in search of a good time and a great
    story. Perpetually inebriated Bourbon Street runs
    across its midriff like a strand of cheap ribbon tied
    around an otherwise rather pretty and impressively
    well-kept vintage dress. Throughout the rest of the
    ...More
    Hotel Monteleone
    7,625 reviews
    .17 km away
     
    New Orleans Marriott
    3,550 reviews
    .25 km away
     
    Royal Sonesta New Orleans
    4,318 reviews
    .21 km away
     
    Hotel Mazarin
    4,546 reviews
    .20 km away
     
    Nearby Restaurants
    Southern Candymakers
    820 reviews
    .13 km away
    Sucre - French Quarter
    380 reviews
    .09 km away
    K-Paul's Louisiana Kitchen
    2,096 reviews
    .11 km away
    The Pelican Club
    783 reviews
    .08 km away
    Nearby Attractions
    Historic New Orleans Collection
    508 reviews
    .07 km away
    A Gallery For Fine Photography
    10 reviews
    .07 km away
    The Michalopoulos Gallery
    9 reviews
    .07 km away
    Caliche and Pao Gallery
    5 reviews
    .10 km away
    Ask a question
    Questions & Answers
    DLH106
    23 October 2017|
    Answer
    Response from Jaymath | Reviewed this property |
    There is no resort fee if that is what you mean.
    0
    Votes
    Nicole L
    21 September 2017|
    AnswerShow all 3 answers
    Response from | Reviewed this property |
    The balcony rooms at W hotel French Quarter only on the second floor either face Chartres Street or Conti Street. ( some of balcony rooms facing courtyard )There are no rooms with a balcony facing Bourbon street .
    0
    Votes
    Charlene A
    28 August 2017|
    Answer
    Response from amanda_diaz17 | Reviewed this property |
    Honestly, I am not sure. I would call the hotel and ask directly.
    0
    Votes
    Room Tips
    "Don't go to this hotel; there are better hotels in the same price range. However a lovely court yard."
    Read review
    "for a good room stay at a different hotel"
    Read review
    "Bottom floor of the carriage house has a private patio with jacuzzi."
    Read review
    "I wish I knew!"
    Read review
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