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We arrived at 11.30 at night and were given a room on the ground floor, the windows were facing the street. I immediately asked to be moved but was told they were at full capacity, so they told us we could be moved in the...More
1 Thank Jenny A
Response from CY-Downtown New... F, Manager at Courtyard by Marriott New Orleans Downtown Near the French QuarterResponded 28 October 2016
Greetings, thanks for staying with us and sharing your feedback. The hotel sold out all nights during your stay and apologize for the inconvience. However, we will take your feedback into consideration to enhance our service recovery procedures. Thanks again for staying!
I was surprised about the run down appearance of the hotel.The staff was friendly and gave advice on local restaurants. But the cracked concrete, fraying carpets, stained sinks,poky bathroom was very disapointingMore
1 Thank afa924
Response from CY-Downtown New... F, Front Office Manager at Courtyard by Marriott New Orleans Downtown Near the French QuarterResponded 19 October 2016
Thank you for taking the time to complete a Trip Advisor Review in regards to your recent stay at the Courtyard New Orleans Downtown Near the French Quarter.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen...More
You can't beat the location of this Courtyard; a streetcar line at the front door and easy walking to all things French Quarter. In addition to the clean rooms and comfortable beds, the staff is phenomenal- everyone we had contact with was helpful and friendly....More
Really good hotel, clean, modern and comfortable. Very convenient for bourbon street and shops. One thing to look out for though is the valet charge at $38, they drive it 3 blocks down where the cost is $20 a day, thought that was a bit...More
I truly enjoyed my stay. The rooms are clean and nicely designed. Quiet. The hotel has a beautiful pool and spa. The gym is nice and clean. The morning staff at the Bistro (Lisa, kaquel, Rosa, and Shaniquel) were so friendly and greeted each person...More
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts
District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.