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Empress Hotel

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Empress Hotel
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249 Reviews from our TripAdvisor Community

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There are newer reviews for Empress Hotel
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Showing 241: English reviews
Milwaukee, Wisconsin
Reviewed 5 January 2014

This is the worst hotel I have ever been to in my life. I normally don't give reviews on hotels but I feel compelled to do it for whomever is reading. The room is probably 100 square feet. It's ghetto nasty and filthy. The bed feels like you are sleeping on the floor. There is no fridge or microwave in...

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6Thank Sylvia O
New Orleans, Louisiana
Reviewed 30 November 2013

.Gross,rotten floor,blood spatter from junkies needles on walls,hookers,trannys,drug dealers,rude staff,and a rude cruel owner Joan Brooks has no compassion for humans. Only money. She has to pay the inspectors off to keep this barely habitable place in what they call buisiness. 0 STARS. The Empress Hotel is evil.

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7Thank turkeynoodlesoup
Reviewed 30 October 2013

It was great as far as location was concerned. The staff was excellent, very helpfull. The people that stayed there were very friendly and helpfull in finding the good places to eat- mom and pop joints. The surrounding area looks a bit rough but there were no problems in going to and from the Quarter. It is an old hotel...

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2Thank BNER5
Reviewed 24 October 2013

Having left booking accommodation in New Orleans to the last moment and having an Airbnb possibility fall through the Empress was one of the only places within walking distance of the French Quarter with rooms within our budget. Even so we still paid over $70 per night which is well over the amount many other reviewers are reporting. We were...

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1Thank Nicola H
Pittsburgh, Pennsylvania
Reviewed 19 October 2013

We could not even stay here because of the amount of prostitutes. When we arrived here, there were hookers in the parking lot and the hotel lobby. The receptionists would not touch anything without wearing surgical gloves which is disgusting. The kids were terrified to even get out of the car when we pulled up. When we got back to...

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8Thank Sue P
New Orleans, Louisiana
Reviewed 30 September 2013

The Empress Hotel has the least expensive room rates you will find in Downtown New Orleans. It is located just steps from the French Quarter in the Treme. The Treme is a neighborhood full of culture and history. The Treme is the birth place of jazz. The Hotel offers free parking for its guests, free parking is not offered at...

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1Thank Brooke M
Northampton, United Kingdom
Reviewed 23 September 2013

This is by far the cheapest hotel in downtown New Orleans, we paid less than $40 a night. Having said that you get what you pay for! The rooms are in pretty shabby condition, the best is the worst I have ever slept on (to be honest the floor would be better!), the shower would go from freezing to scalding,...

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5Thank Alan504022
Jeanerette, Louisiana, United States
Reviewed 8 September 2013

Reservations were a nightmare as they make you sign and fax a form and kept losing my paperwork- finally got confirmation from Ms. Brooks two days before trip only to have them cancel my room because they charged my cc prior to arrival and it didn't go through- even though we stated clearly we would pay cash on arrival. Room...

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5Thank Amy S
Austell, Georgia, United States
Reviewed 6 August 2013

LET ME SAY THIS FIRST: MY BF BOUGHT ME A GLASS MASQUERADE WITH NEW ORLEANS 2013 PAINTED ON IT AND SOME ONE STOLE IT OUT OF MY ROOM THE SECOND DAY WE WERE THERE I WAS SO UPSET I STILL CRY ABOUT IT. Me and My bf took our first trip to New Orleans thru July 1-6 and we were...

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3Thank Genesis M
jbrooks41, Public Relations Manager at Empress Hotel, responded to this review

We are very sorry that you had such a negative experience. If we had known earlier about the missing mask we may have been able to address it. We have no tolerance for drug use at our hotel. If such is encountered please alert the clerk so they can escort the guilty party off of the premises. We have one...

Lee's Summit, Missouri
Reviewed 3 August 2013

This is the worst hotel I have ever stayed at. They have an insect problem. It is in an unsafe neighborhood. They don't do refunds. Save yourself the time and trouble and look at something else. I am not overstating this.

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3Thank RyanD1977
jbrooks41, Public Relations Manager at Empress Hotel, responded to this review

Our hotel is in a beautiful and diverse neighborhood called Treme, where jazz was born. It is not an unsafe neighborhood, but it is a diverse one. Part of the charm of New Orleans is our eclectic diversity. We are only two blocks to the french quarter. We ask that all guests use common sense and awareness when visiting New...

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Staying in Treme

Neighbourhood Profile
Treme
That sound? That flavor? That certain je ne sais quoi that lets you known you’re in “Nawlins” and nowhere else? It’s all good and in broad abundance on the streets of Tremé, where so much of what’s considered to be the very best of New Orleans culture and tradition is, put simply, just how people go about their daily lives in this historic part of town. As one of America’s oldest African-American neighborhoods and among the nation’s first established residential areas for free people of color, Tremé’s significant heritage and contribution cannot be understated. This is especially the case when considering some of Tremé’s most famous residents, most notably jazz great Louis Armstrong. For full flavored food, funky and jazzed up music, and vibrant street life presented with homegrown pride, you can’t beat a visit to Tremé.
Explore this neighbourhood

Amenities

Highlights
  • Free Parking
  • Free Internet
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Free Parking

Additional Information about Empress Hotel

Address: 1317 Ursulines Ave, New Orleans, LA 70116
Region: United States > Louisiana > New Orleans > Treme
Price Range: ₹ 5,661 - ₹ 12,093 (Based on Average Rates for a Standard Room)
Hotel Class:1 star — Empress Hotel 1*
Number of rooms: 36
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Also Known As:
Empress Hotel New Orleans
Empress New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Empress Hotel staff and other travellers.
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Questions? Get answers from Empress Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to a different hotel”
338karissak, 3 Apr 2017 | Read review
“make a reservation”
sandraestevez600, 14 Jan 2017 | Read review
“any room there is worth the deal you are getting”
U6984JVrebeccam, 24 Nov 2016 | Read review
“Just never stay here; there ARE no good rooms.”
  • Where the bed bugs live. Horrible, horrible.
  • The TV was so tiny, you couldn't see it from the bed, which was the only place to be.
  • This speaks for itself. Disgusting.
  • No surfaces to put anything on except the chair.
  • Not one shelf to put anything on. No hooks to hang anything up.
TucsonConnie43, 13 Oct 2016 | Read review
“No elevators to the 2nd floor”
sweetheart2u, 5 Jul 2016 | Read review
5 of 5