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The Ritz-Carlton, New Orleans

TravelocityUS$ 580*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 686*
US$ 580*
US$ 686*
US$ 580*
US$ 686*
US$ 580*
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The Ritz-Carlton, New Orleans
The Ritz-Carlton, New Orleans
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2,664 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton, New Orleans
See the most recent reviews
Showing 2,600: English reviews
London, United Kingdom
Reviewed 5 days ago NEWvia mobile

This Beaux Arts former department store has huge character and charm. The hotel has a great location on Canal Street, just minutes from the French Quarter but away from the hectic crowds. It looks and feels like a Ritz Carlton but will soon do with a refurb as wear and tear is starting to show. Room was large, comfortable and...

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Helpful?
Thank Michael A
Boca Raton, Florida
Reviewed 5 days ago NEW

Stayed 4 nights. We had many issues all reported to the front desk and Spencer (Manager) tried his best by crediting one night. Never less the harm was done. Our sink was clogged It took 2 calls and 1 1/2 days to get it serviced. We had our first and last breakfast at the hotel. 45 minutes to get served...

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Helpful?
Thank Alain C
Management response:

Dear Alain C, Thank you for sharing your feedback with the Trip Advisor Community regarding your recent experience at The Ritz-Carlton, New Orleans. I am truly sorry that you recent stay did not meet your expectations. I would like to apologize for the shortcomings you experienced. We promise to provide the finest personal service and facilities and it is evident...

Ottawa, Ontario
Reviewed 5 days ago NEW

The rooms are not entirely soundproof as we could hear people in the halls after midnight and cleaners in the morning in the room next to us. However, it was clean and safe relative to other options in the French Quarter district.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank kamaste
Birmingham, United States
Reviewed 5 days ago NEW

Nice place!! Nice Atmosphere!! High Quality hotel!! Awesome stay!! Thank Ritz, staff and hotel are super nice!!! This was my first time to New Orleans, and I was thankful to stay at the Ritz Carlton, great location located near all the hot spots in the city, super nice hotel, great folks working there and all around great place in New...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank foyb2017
Northbrook, Illinois
Reviewed 6 days ago NEWvia mobile

It's not a good thing for the Ritz to get a fair rating is not good. The jazz played nightly was very good. Unfortunately the water pressure was poor - as if we were at a camp where there is never any expectation of good pressure. We were with a group and a number of individuals had the same problem....

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Helpful?
Thank desmakmb
Management response:

Dear desmakmb, Thank you for sharing your feedback regarding your recent experience at The Ritz-Carlton, New Orleans. I am truly sorry that you recent stay did not meet your expectations. I would like to apologize for the shortcomings you experienced. We promise to provide the finest personal service and facilities and it is evident that we missed the mark. I...

Reviewed 1 week ago

The Ritz-Carlton New Orleans provides the best accommodations in New Orleans by far. It has all of the amenities Ritz-Carltons are known for with a bit of French Quarter flare. The guest accommodations are top notch and while the rooms are a bit small comparably, the space is used adequately.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Foster B
North Arlington, New Jersey
Reviewed 1 week ago

Excellent service. Very clean. Close to Bourbon Street yet you do not have to deal with the crowd and noise. Staff was very helpful and sincere. I would recommend this property to anyone going to New Orleans.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
1Thank Jennifer G
Nuevo Vallarta, Mexico
Reviewed 1 week ago

It is an amazing resort , people that works there is very kind and always ready to help you , the room was great always clean , excellent consierge and the front desk always ready to solve your cuestions or problems , and besides it is pet friendly

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Helpful?
Thank Paulina v
Rye, New York
Reviewed 1 week ago

My wife and I loved staying at this hotel. It was the first time at a Ritz Carlton and we would definitely stay at one in the future. The service, the food, the room and the hotel itself were exceptional.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
1Thank Brian S
London, United Kingdom
Reviewed 1 week ago via mobile

I treated myself to a spa day at the Ritz, having been assured it's the best in New Orleans.. and was disappointed in both the amenities as services provided. Outdated decor that looks like it's been furnished by Kirklands, all in need of an update, even just a fresh coat of paint would help with the stains on the wall,...

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Helpful?
1Thank innocentsabroad30
JOliver-GM, General Manager at The Ritz-Carlton, New Orleans, responded to this review

Dear innocentsabroad30, Thank you for sharing your feedback with the Trip Advisor Community regarding your recent experience at The Ritz-Carlton, New Orleans Spa. I am sorry that the spa was not to your liking. You are correct in stating that we are need of an update. We currently looking at renovating the space and do hope that you have a...

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07/05/2017 08/05/2017
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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Creating memories within the historic 1908 Beaux Arts Maison Blanche building, The Ritz-Carlton, New Orleans retains the grace and charm of an antebellum mansion. Guests of our French Quarter hotel have the honor of resting near popular area attractions, including Bourbon Street, but can also experience local traditions in our Courtyard, which hosts special events with our Crawfish Concierge, Snowball Sommelier and Oyster Butler. The Ritz-Carlton, New Orleans offers a peaceful retreat with feature ... more   less 

Additional Information about The Ritz-Carlton, New Orleans

Address: 921 Canal St, New Orleans, LA 70112-2503
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: ₹ 19,391 - ₹ 43,855 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Ritz-Carlton, New Orleans 4.5*
Number of rooms: 452
Reservation Options:
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Also Known As:
The Ritz-Carlton New Orleans Hotel New Orleans
New Orleans Ritz Carlton
Ritz New Orleans
Ritz Carlton New Orleans
Hotel Style:
#5 Spa Hotel in New Orleans
#8 Luxury Hotel in New Orleans
#14 Business Hotel in New Orleans
#27 Romantic Hotel in New Orleans
#32 Family Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, New Orleans staff and other travellers.
16 questions
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Griffith, Indiana
Ontario, California
4 months ago

See all questions (16)

Questions? Get answers from The Ritz-Carlton, New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms, high floors facing Canal Street always are a plus at this hotel”
joaniec08, 28 Apr 2017 | Read review
“If you reserve with a view on the courtyard. make sure the view is right. Dont trust the view on the web site”
Sand682, 24 Apr 2017 | Read review
“you have to be specific in what you need”
277paulinav, 21 Apr 2017 | Read review
“I haven't been in the hotel room since last year my review is restaurant only this time”
479clairem, 18 Apr 2017 | Read review
“Club floor is worth it but rooms are still dated.”
MCPME, 11 Apr 2017 | Read review
5 of 5
Travelocity
US$ 580* /night
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Hotwire.comUS$ 580
Orbitz.comUS$ 580
TripAdvisorUS$ 580
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Prices are for 1 room, 2 adults
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