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Historic Streetcar Inn

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490 Reviews from our TripAdvisor Community

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Showing 468: English reviews
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Saint Louis, Missouri
Reviewed 2 weeks ago

The Inn was just fine, not too fancy but perfect for what we used it for which was sleep. Eric is very outgoing and personable and was always happy to help. Bad point was no coffee until 630 am. Other than that...it was wonderful.

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Helpful?
1Thank amykwalters
Management response:

Dear amykwalters, thank you for your feedback. We are delighted to read you enjoyed your stay at the Historic Streetcar Inn. However one of our policies is to have fresh coffee available 24/7 so I am disappointed to read that this was not the case. Rest assured this will be addressed. Regards,

Delaware
Reviewed 3 weeks ago

This was the worse place I ever stayed and thank goodness it was only for one night. We had to sleep with our coats on afraid to lay in the bed. It was dirty, the tub was black, the blanket had holes in it, the towels were dirty, the lamp shad look like it was thrown on, and the staff...

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Helpful?
1Thank soulsoul
Management response:

Dear soulsoul, thank you for your feedback. Your input is essential as we have only recently acquired this property and are in the process of making improvements. The lack of service you received from the front desk is not what we strive for. Rest assured, changes are coming.

Hong Kong
Reviewed 4 weeks ago

I can think of nothing good to say about this hotel save for its location. After a long journey there was no-one to check us in. No elevators. No hanging space in bedroom. Bedroom linen grey. Bathroom towels like sandpaper. Request for blanket ignored. Breakfast the minimum possible. At over US300 per night during Mardi Gras ... I'm left speechless...

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Helpful?
1Thank mapHongKong
Management response:

Dear maphongkong, thank you for your feedback. In an effort to maintain the historic integrity of the structure elevators are not permitted. Honestly, $300 is a fair price to spend for a night right on the parade route during Mardi Gras, many other hotels charge upwards of $500, the location and the timing are the reasons for the increased pricing....

Reviewed 4 weeks ago via mobile

The hotel only has two stars, so that's a hint about how much to expect. Our booking from booking.com hadn't fully gone through so our room was not available anymore. We were then put into a different room which was great. It's a historic site and so is the furniture. It all felt very New Orleans. Breakfast was porridge, muffins...

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Helpful?
Thank Annette D
Management response:

Dear Annette D, thank you for your feedback. I am delighted to read that you enjoyed your stay. I am glad that our agent was able to accommodate you despite your reservation not coming through swiftly from the third party. We certainly look forward to your return. Regards,

Haledon, New Jersey
Reviewed 12 February 2017

This hotel is conveniently located on the famous St. Charles Avenue, directly across from the trolley stop that brings you right into the heart of the city. The exterior of the hotel has stayed true to its historic routes. The rooms are modernized however still contain yesteryear touches. The hotel staff is very friendly and knowledgeable about the area. There...

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Helpful?
2Thank jennyperkins43
Management response:

Dear jennyperkins43 thank you for your feedback. We are glad that you found this property charming, since our collection acquired the property we have been working feverishly to get it into shape and your review sounds like our hard work is paying off. We certainly look forward to your return. Regards,

Los Angeles, California
Reviewed 20 December 2016

Stayed here for 3-4 nights in September. They stay was ok. Unfortunately, the unprofessional manager ruined any possibility for a future stay. So, I forgot an expensive jacket in the room I was staying in so I called the hotel the very next morning. I spoke to the the male manager directly, and I offered to pay any shipping fee's...

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6Thank Oscar R
Florida
Reviewed 17 December 2016

This is a great way to see the city. We caught the historic streetcar on Canal Street and took it round trip. It is an inexpensive leisurely trip and you see many beautiful homes and much more. It passes by the museums and colleges. The cost is $1.25 one way or you can buy a day pass for $3.00 which,...

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Helpful?
1Thank gramma-Jill-S
New Orleans, Louisiana
Reviewed 13 December 2016

I wish I'd paid attention to reviews, because what people say about dirty rooms and terrible maintenance are true. First, the hotel claims it was recently renovated. This is clearly a lie, since nothing in my room had been updated (or cleaned) since about the 1970s. The room was tiny with decades-old sheets; the bathroom was literally falling apart --...

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Helpful?
Thank birse2014
Marshall, Missouri, United States
Reviewed 12 December 2016 via mobile

The room itself was clean and large, sheets and pillows need to be replaced there were stains and holes in them. Was very disappointed to find that the heater didn't work at all. Would've called the office but they close at 11 and I didn't get to my room for the night till 11:30. So if you're visiting in the...

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Helpful?
Thank Brittney R
Reviewed 9 December 2016

The WORST customer service ever... a "manager" RICHARD basically told me HIS employee lied and it was "nothing" he could do about it. Refused to refund a room that was double booked MISTAKENLY obviously (mins apart) and also said he had no paperwork that any room was even checked in then LIED and said both rooms were dirty!.. even the...

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Helpful?
1Thank DontTripTakeTrips

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
Official Description (provided by the hotel)
Historic Streetcar Inn (formerly the Avenue Garden Hotel) is located on the historic St. Charles Avenue Streetcar line. Step out of the hotel's front door and walk out to the car stop, which is located just in front of the hotel. The French Quarter and Downtown are only minutes away via the streetcar, which drops you off at Canal and Bourbon Street! Travel in the opposite direction and go back in time as you take in the majesty of St. Charles Avenue's mansions. ... more   less 

Additional Information about Historic Streetcar Inn

Address: 1509 St. Charles Ave., New Orleans, LA 70130 (Formerly Avenue Garden Hotel)
Region: United States > Louisiana > New Orleans
Price Range: ₹ 5,240 - ₹ 16,769 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Historic Streetcar Inn 2*
Number of rooms: 26
Reservation Options:
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Also Known As:
Avenue Garden New Orleans
Hotel Avenue Garden
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Questions & Answers

Here's what travellers have asked, with answers from Historic Streetcar Inn staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay here choose another place.”
 of 5 bubbles soulsoul, 27 Feb 2017 | Read review
“Go somewhere else.”
 of 5 bubbles birse2014, 13 Dec 2016 | Read review
“Stay Down town at the Hilton or the Ritz both of these have never let us down.”
 of 5 bubbles 101kristens, 6 Dec 2016 | Read review
“Choose a room far from the common coffee/patio area. Or a different hotel for a little bit more.”
 of 5 bubbles 919trishl, 4 Dec 2016 | Read review
“#20 is on the street front upstairs right on the balcony which was never used except by us. It's a good bet!”
 of 5 bubbles 537celiab, 11 Sep 2016 | Read review
5 of 5