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Doubletree by Hilton Hotel New Orleans

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Doubletree by Hilton Hotel New Orleans
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1,986 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Hotel New Orleans
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Showing 1,923: English reviews
Tulsa, Oklahoma
Reviewed 2 weeks ago

We stayed here for three nights in Jan.1, 2016. The lobby was being renovated. Hotel was terrible. Breakfast not edible, lack of towels, toiletries not restocked. There was no stopoer in tub, no toilet paper, and satellite television signal was awful.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
2Thank Julie S
Calvin P, On behalf of the hotel staff at Doubletree by Hilton Hotel New Orleans, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience...

Norman, Oklahoma
Reviewed 2 weeks ago

Spent the Sugar Bowl week here. Obviously really crowded during this time. The lobby renovations are not complete, so a bit crowded in the make-shift registration area -- but that obviously is about to be fixed. Housekeeping did not clean room during a three day stay. The soft drink machines in our floor and the floor below us had been...

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Helpful?
Thank Mdeand
Enid, Oklahoma, United States
Reviewed 2 weeks ago

We were in town for the Sugar Bowl and I was very skeptical about staying here because of some of the negative reviews. In the end, I had nothing to worry about. First off, this hotel is perfectly located within walking distance to all of the main NOLA attractions. We couldn't have asked for a better location. I called ahead...

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Helpful?
Thank Maranda P
Cristhian H, Front Office Manager at Doubletree by Hilton Hotel New Orleans, responded to this review

Maranda P, We're glad you chose our facility to spend your Sugar Bowl and that we did not disappoint. It's great to hear that our entire team was attentive and efficient during your visit and went out of their way to make sure you were accommodated. We're also happy to know you were impressed with the room and the location...

Keller, TX, United States
Reviewed 2 weeks ago

Web site states that construction of the guest rooms is finished but this is NOT true. Construction was still occurring on the floor of our room. Noise will wake you up every morning around 7am. And pool is not available. Room was a 1 bedroom suite where the original living room couch had been replaced with a "King" bed (smallest...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank jamessm2017
Calvin P, On behalf of the hotel staff at Doubletree by Hilton Hotel New Orleans, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience...

New Orleans, Louisiana
Reviewed 2 weeks ago

Double Tree Canal is walking distance to shops outlet casino and stadium. Hotel is family and couple friendly. Staff was professional and courtesy. Near the French Quarter great food and easy access to interstate.

Review collected in partnership with DoubleTree by Hilton
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Thank X7189OOchristinaw
Nashville, Tennessee
Reviewed 2 weeks ago

The new upgrades at the hotel give it a more modern look. Great service. Great location to the riverfront, shopping, casino, and trolley service. Great breakfast options as well as lunch and dinner. Would definitely stay again.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 296reneed
Cristhian H, Front Office Manager at Doubletree by Hilton Hotel New Orleans, responded to this review

296reneed, Thank you for ringing in the new year with us. We're glad that you enjoyed the location and new upgrades of the hotel. Best of all, we're happy to hear our staff provided you great service as we certainly pride ourselves in doing so. We appreciate you for being our guest and are looking forward to your return. Sincerely,...

Lake Worth, Florida
Reviewed 2 weeks ago

As a Gold Hilton Honors member, I expect better. We used the website to reserve and the HH app to check in. When we arrived at the hotel we were told that while they had the reservation, our check in never got to the hotel, our room choice was not available and the arrival requests were not honored. They had...

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Helpful?
1Thank Martin S
Cristhian H, Front Office Manager at Doubletree by Hilton Hotel New Orleans, responded to this review

Martin S, Thank you for taking the time to leave us a review regarding your recent stay with us. We certainly wish it was in better circumstances and do apologize that we failed you on this visit. We promise to review the details of your arrival experience with our front desk staff and will address it as this is not...

Memphis, United States
Reviewed 2 weeks ago

Down for New Years, my boyfriend and I wanted a hotel that would give us the most bang for our buck. The Doubletree accomplished all of these things as we were either a walk or short uber to everything we felt like doing. The crowds in for New Years and the Super Bowl didn't affect us at all. Would recommend...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank chrystalr2017
Beaumont, Texas
Reviewed 2 weeks ago

Looking at past reviews and pictures, I was a little skeptical about staying here. Was pleasantly surprised how updated my room was. Bathroom had a very modern clean look to it. The first floor was very crowded with the remodel going on. Between the restaurant, guest check in, and guest leaving there wasn't much room to move around. Hard to...

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Helpful?
Thank Jonathan W
Lees Summit, Mo
Reviewed 2 weeks ago

Good hotel right across the street from the Harrahs Casino. Overall a nice place and a great place to eat in the lobby but beware of their charge for parking. We stayed there and said they were using it for casino overflow. Also said probably free to Diamond casino members but when checked out we were charged 34 dollars a...

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2Thank postrawb

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel New Orleans is perfectly located next to Harrah's Casino along Canal Street and across from the French Quarter. Local sites and attractions such as Jackson Square, Bourbon Street, Audubon Aquarium of the Americas and Shops at Canal Place are all within close walking distance. Only a short three blocks from the Arts & Warehouse with top museums, art galleries and restaurants our hotel serves as the perfect base to explore the city no matter what your age or interests may be. ... more   less 

Additional Information about Doubletree by Hilton Hotel New Orleans

Address: 300 Canal Street, New Orleans, LA 70130
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: ₹ 9,968 - ₹ 27,651 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel New Orleans 3.5*
Number of rooms: 367
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, HotelsforEveryone, Priceline, Orbitz, Hotels.com and Travelocity so you can book your Doubletree by Hilton Hotel New Orleans reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree New Orleans
Doubletree Hotel New Orleans
New Orleans Doubletree
Hotel Style:
#7 Spa Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Hotel New Orleans staff and other travellers.
14 questions
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Hattiesburg, Mississippi
5 months ago
Columbus, Georgia
7 months ago
New York City, New York
Des Moines, Iowa

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Questions? Get answers from Doubletree by Hilton Hotel New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a high floor away from elevators. Rooms are very small but are very modern and attractive.”
 of 5 bubbles 101MartinS, 4 Jan 2017 | Read review
“Higher floors have the best views”
 of 5 bubbles LOOKHIGHER, 7 Dec 2016 | Read review
“Stayed on the 6th floor and was super quiet.”
 of 5 bubbles 421lafayettec, 4 Dec 2016 | Read review
“The higher, the better if you want to avoid street noise.”
 of 5 bubbles Joshdemobile, 28 Nov 2016 | Read review
“some rooms have a view of the mighty Mississippi river, interesting to see the comings and going on the river”
 of 5 bubbles 241charlesa, 19 Nov 2016 | Read review
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