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Embassy Suites by Hilton New Orleans - Convention Center

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Embassy Suites by Hilton New Orleans - Convention Center
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317 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton New Orleans - Convention Center
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Showing 311: English reviews
West Paterson, New Jersey
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 2 weeks ago

We stayed here on 11/5-11/7. My wife, my two girls and I arrived for a two day stay before a cruise. My intent was to walk to the terminal but bags and uneven streets prevented that. It can be done. Google Earth the streets and make sure you can do it. We arrived on a flight at 9:55 am on... More 

Helpful?
Thank Mauisurfman
Ed B, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

WOW Mauisurfman! What a thoughtful and detailed review! I can't tell you how much we appreciate it. Thank you calling our some of our super star staff members so they can be recognized for doing great work. We do have a great location that is convenient to so many of the great things to do in New Orleans. It was... More 

Iowa City, IA
Level Contributor
121 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 2 weeks ago

Although the hotel is adequate and bed was comfortable, it does not meet the standards of the other Embassy Suites that I have stayed in. The décor is very plain and the hallway where the rooms are is downright Spartan with white walls and cement blocks. The service was definitely sub-optimal. I was there for a convention and sharing the... More 

Helpful?
Thank IowaCityMD
Ed B, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

Dear IowaCityMD, I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest... More 

Grand Junction, Colorado
Level Contributor
11 reviews
6 hotel reviews
Reviewed 2 weeks ago

Clean and friendly hotel that is walking distance to the Convention Center, Harrah's Casino, great restaurants, the French Quarter, the street car system and the cruise port. The breakfast that is included was not that great but they are trying to serve a lot of people. In a town known for great food I would pay to have a New... More 

Helpful?
Thank B9009EAjamesj
Ed B, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

Dear B9009EAjamesj, Thank you for choosing to stay with us and also taking the time to share you feedback. I am glad that you enjoyed your stay with us and particularly uor great location with easy access to the Convention Center, Harrah's Casino, great restaurants, the French Quarter, the street car system and the cruise port. We hope to host... More 

Minneapolis, United States
1 review
Reviewed 2 weeks ago

Made-to-order omelets and free mimosas and bloody marys on the weekends. This breakfast was one of the best I have had at a hotel. Lots of choices & plenty of food! Complimentary happy hour with delicious small plates and snacks. Hotel staff is very friendly and accommodating!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank U2988SPkellyw
Ed B, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

Dear U2988SPkellyw, Thank you taking the time share your great review. I am glad that you enjoyed your stay in The Lofts at the Embassy Suites. It is a great complimentary full hot breakfast that we provide every day. I appreciate you recognizing our friendly and accommodating staff. I will be sure to share your feed back with the team.... More 

Arlington, Texas
1 review
Reviewed 2 weeks ago

Hotel very clean, great room location and had wonderful view of the Mississippi River. Complimentary breakfast was a great way to start the day. Overall helpful staff. Would definitely stay here again.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 931shannono
Ed B, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

Dear 931shannono, Thank you for staying with us and taking the time to post a review! I am glad that you took advantage of our complimentary hot breakfast to start you day. We are looking forward to hosting you on your next visit to our hotel! Ed Book General Manager New Orleans Embassy Suites More 

Chicago, Illinois
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago

I chose this hotel for a business trip that was near the meeting I was attending. I checked into a room and after a couple of hours my internet service was not working nor was the cable. I called the front desk to find out this room has issues in the bed room area with both the internet and cable.... More 

Helpful?
Thank TravelOne_10
Ed B, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

Dear TravelOne_10, Thank you for staying with us and taking the time to post your review. I get very frustrated myself when I can't get decent wireless internet. It is an expectation these days. I apologize for the inconvenience. Beginning in the first quarter of 2017, we are beginning a project to completely rebuild the internet infrastructure in the building.... More 

San Antonio, Texas
1 review
Reviewed 2 weeks ago

When I travel with kids, I prefer Embassy Suites for their suites, hot breakfast, and evening reception. This one has a convenient location (walking distance to French Quarter) and extremes friendly staff. We used the heated outdoor pool (which was barely warm enough to be tolerable) twice since my kids love to swim. We will definitely stay here on our... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Christi W
Ed B, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

Dear Christi W, I am so glad that you and your entire family enjoyed your stay with us. Thank you for taking the time to share your review. It was nice that you had the opportunity to take advantage our complimentary hot breakfast each morning. We do have a great location with easy access to all of the attractions of... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

We arrived a little early because we made good time and the staff bent over backwards to accommodate us. Room was clean and nice. Complimentary evening reception was fabulous and the breakfast was great. Concierge was helpful. Thank you for making us feel so welcome!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Craig B
Ed B, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

Dear Craig B, Thank you for taking the time to post a review! I appreciate you calling our complimentary evening reception "fabulous" and our breakfast "great." I am particularly proud that you felt that the staff bent over backwards to take care of you. We are looking forward to hosting you again on your next visit to New Orleans! Ed... More 

Chicago, United States
2 reviews
Reviewed 2 weeks ago

I was checked into a room that had poor to none internet service. The system wasn't down they let me check into a room that the staff knew had poor to not acceptable internet and cable service. Once they decided to change my room no one from the staff offered to help me move my stuff.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Barry R
Ed B, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

Dear Barry R, Thank you for taking the time to post a review so that we can get your feedback. It frustrates me when I can't get a decent internet signal. Early next year we will be completely rebuilding our internet infrastructure. I apologize for our failure to assist you with your room transfer. I will be using your example... More 

San Francisco, California
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

My 6 night stay was very comfortable and reasonably priced. Breakfast options are complete, including made to order omelets. Fitness center very good. Location is ideal. Staff really special, clearly happy to be in the hospitality industry. I would definitely choose this hotel again.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank DrDeb1
Ed B, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

Dear DrDeb1, Thank you for choosing to stay with us and taking the time to post a review. I was nice that you enjoyed our complimentary breakfast each day including the made to order omelets. I agree with you that our staff is really special! They are a group that are clearly happy to be in the hospitality industry. We... More 

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton New Orleans - Convention Center

Address: 315 Julia Street, New Orleans, LA 70130
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: ₹ 7,540 - ₹ 22,620 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton New Orleans - Convention Center 3.5*
Number of rooms: 370
Reservation Options:
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Also Known As:
Embassy Suites New Orleans Hotel New Orleans
New Orleans Embassy Suites
Hotel Style:
#71 Business Hotel in New Orleans
#81 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton New Orleans - Convention Center staff and other travellers.
34 questions
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Bear, Delaware
Evansville, Indiana
Baldwyn, Mississippi
2 months ago

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Questions? Get answers from Embassy Suites by Hilton New Orleans - Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Near the elevator is not a bad location. Balcony is nice.”
 of 5 bubbles ChemeneC, 25 Nov 2016 | Read review
“Higher the room the better the view !!”
 of 5 bubbles Mauisurfman, 17 Nov 2016 | Read review
“Stay in the Loft's building”
 of 5 bubbles B9009EAjamesj, 16 Nov 2016 | Read review
“Ask if the room has working internet and cable.”
 of 5 bubbles TravelOne_10, 13 Nov 2016 | Read review
“The 14th floor is best for a view.”
  • Bridge over the Mississippi
 of 5 bubbles 911elisabethb, 10 Nov 2016 | Read review
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