Unbelievably kind and friendly service. Came for a few days to celebrate my sister’s birthday and we had wonderful experience. Genuine southern hospitality. Patrice and Stewart at the front desk gave us lots of great advice , coupons and ideas to get the most out of our visit and hotel stay. They even gave us a treat to celebrate the birthday. Incredibly thoughtful and sweet employees. The traditional building is filled with charm for a true New Orleans experience. Just a block from the cathedral or Bourbon St., it’s still serene and private. Excellent location, service and value. Thank you for making our vacation even more memorable
I spent a lot of time on TA searching hotels for my husband’s surprise birthday trip to NOLA. Let me just say that all my research paid off and staying at Place d’Armes was one of our trip highlights. First impressions are everything….PATRICE and ANDREW were who we met first, both friendly and smiling. We arrived on Monday July 18 around 1:30 p.m and were assigned room 215. There was so much we loved about the room…apparently the room had been remodeled recently. Our room was clean and spacious…we loved the view of the courtyard from our balcony, housekeeping provided clean towels daily, the cooling system was easy to control (loved the added ceiling fan), refrigerator perfect temp, safe and the overall vintage look of our room. This hotel is about 2 blocks from Cafe du Monde and 1/2 block from Cathedral Square and many other restaurants/shopping on Decatur. It’s also not too far from Bourbon Street (about 2 blocks)…close enough to walk to but far enough away from the noise. The hotel is also a 5-7 minute walk to The French Market. Armstrong Park is about 7-8 minute walk. The Place d’Armes definitely provided us with some serenity and calm after walking the FQ each day. We enjoyed talking to staff about their beloved city and welcomed all suggestions from them. Tips: *different room types check the website for what’s best for you *purchase bottled water to keep in your refrigerator (we went to Rouse’s market which was a few blocks away on Royal St.) * don’t forget swimsuits for the outdoor pool *take the time to learn the history of the hotel *enjoy the peace of your balcony or courtyard Let me end with this….it takes a group effort to make a vision come to life. Every employee (housekeeping, maintenance, front desk, parking attendant) that we encountered from July 18-23 added their piece to the make the puzzle complete. We’re definitely highly satisfied and will return in the future.…
made rservations for 3 people and 1 room and 2 beds. When arived only had 1 bed in windowless room. Had to go elswhere and they still charged $370.00. Bad place, do not go here. not friendly. bad people.
My husband and I chose this hotel to stay for one night before we boarded a cruise out of the New Orleans port on Carnival Glory. We had stayed here 7 years before for the same reason. After 7 years, we were not disappointed. Everyone was very friendly from the front desk to the rest of the staff. Our room was an inside room without a window which fit us perfectly as we didn't need the window and it helped keep the outside noise away. We were able to walk on a balcony facing St. Ann street to see what was happening outside. The hotel has expanded since we were there 7 years ago. The bed was very comfortable and the room was very clean. If we go back there, we would choose to stay in Place d'Armes again!
Despite being located right in the French Quarter, just down from Bourbon Street, this hotel is a calm in the midst of the New Orleans' storm. A beautiful (and quiet) inner courtyard with magnificent magnolia trees leads to charming rooms with all of the modern amenities. The rooms are a little smaller than today's hotel rooms because they are "converted" from older residences but are still very comfortable. The staff is super attentive, as well as being unfailingly friendly. I don't think I passed anyone who didn't have a smile and a greeting for you.
We’ve stayed at other Valentino properties before, and they’re great hotels. Place D’Armes sets itself apart, and is a spectacular hotel. What makes it different from other hotels boils down to one key factor-the employees. From the moment we arrived, we were treated warmly by Patrice and Andrew. All employee interactions were fantastic, but Patrice and Andrew really stood out. The room was clean and comfortable, and the courtyard area was beautiful. The hotel itself is close and convenient to everything. This will now be our regular hotel when visiting.
From the moment we arrived, too early in the morning…the front staff Patrice and Stewart were immediately helpful, kind and accommodating. The room is large, clean and so charming with the high ceiling and brick walls. Our room over looked the balcony area and it was lovely. Every time we saw the front staff they were offering great suggestions of places to eat, events to see and where to go next. We were one block away from amazing restaurants, shopping and bars. The old southern style was top notch!
The staff was amazing! Everyone was so helpful and always had a smile! I would recommend this place to any and everyone! The hotel could not be more convenient located in the heart of the French Quarter! The court yard was the hotels best feature but again the staff is what would bring me back!
We loved it. That's the first thing that comes to mind thinking back on our stay. I did a ton of research - possibly an obsessive amount, not gonna lie. But it was 100% worth it, because we picked the Place d' Armes. I will say that this was actually my first choice going in to it, solely based on walking by the last time we visited, pre-Katrina. At the time we stayed elsewhere and when I walked by the Place d'Armes en route to Cafe Du Monde, I peeked in the gates at the courtyard and gas lamps, and I thought, THIS is where we stay next time! Next time ended up being years and years later, when we decided to return to celebrate my daughter's 21st birthday. I wanted a great location, and a place that really captures the historic feel and character of the French Quarter. After lots of wavering (too much research!) and finally deciding to go with my gut, we went here. We LOVED it. From check in, everything was great! I booked a 2 queen balcony room (these are hard to get, so we basically chose our travel dates based on the room availability), and less than a week before checking in I called to add two requests: street view, with a table and chairs. We got both! We were in room 218 with an amazing view of Chartres Street and Jackson Square. The room felt HUGE, it had gorgeous exposed brick and a (non-working) fireplace, comfortable beds, an amazing shower, and much appreciated air conditioning. We were there for the balcony, though, and it didn't disappoint! There's simply nothing like sitting on the balcony on a summer evening, listening to music drifting in from Jackson Square, the clop-clop-clop of the carriage rides, and various ghost tours going by beneath. The location can't be beat. It's walkable to everything. We walked almost everywhere, and none of the tours we arranged felt like far walks. That's saying something, considering the heat! It always felt safe, which was a concern of mine going in, but we had no trouble at all. Finally, the staff was AMAZING. Terri and Patrice and the front desk are fantastic, and Stewart is the an absolute gem. If you want to send a postcard - he's the one who has stamps! He was quick with great advice on where to eat, and how to get anywhere we wanted to go. Stewart - the Gumbo Shop was great - thanks for recommending it! We would absolutely stay there again, and to be honest I can't imagine staying anywhere else in the French Quarter. Pick this one!…
We have been staying here since 1996. The location is perfect. It's right on Jackson Square. You can walk everywhere and hear the bells of the cathedral. The courtyard is charming and very romantic. We expected another perfect visit, but this time we were disappointed. Complimentary breakfast had been discontinued, the place looked shabby and rundown, and housekeeping services were nonexistent. The bell hops went above and beyond, the front desk tried, but the Place was definitely not the same. Might return just because of the location, but we'll know what to expect.