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JW Marriott New Orleans

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2,170 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott New Orleans
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Showing 2,118: English reviews
Michigan
Reviewed 23 March 2015

Solid JW Marriot Experience on the edge of the French Quarter. The quarter is out your front door, the St. Charles and Canal street cars are too. You are close enough to the French Quarter without being in it which makes it a little quitter. Room was very large and clean - 26th floor room had nice views. Hotel pool...

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Helpful?
2Thank wayfarerblue
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear wayfarerblue, Thank you for your kind review. We are very pleased reading about your wonderful stay with us. It is great to hear that you enjoyed our excellent location in the French Quarter, close to streetcar lines for convenience. We are also happy that you found our hotel quiet and peaceful, our rooms spacious and clean, and our views...

Reviewed 22 March 2015

I am truly excited to share that the best part of the trip was getting the local prospective from the staff. Mr. Paul turned out to be the best resource and tour guide from places to go to what to eat.

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Helpful?
Thank Taryn A
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear Taryn A, We could not be happier to hear that our team was able to share excellent local New Orleans advice with you to make your time with us that much better. Thank you for letting us know about Paul being such a great resource for you. We are so glad that you loved him as much as we...

Reviewed 22 March 2015

My wife and I stayed here with two teenagers for 2 nights during our spring break trip. The room was cozy (they booked us for a king but brought in two rollaways) but the service was helpful and cheerful. Our porter spent 15 minutes making sure the rollaways fit where the kids wanted them. Then, on our departure day, even...

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Helpful?
Thank Matthew A
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear Matthew A, We are so thrilled to hear about your exceptional stay at the JW Marriott New Orleans with your family. We always love hearing when our team's hospitality makes a guest's experience outstanding. It is great that you loved our helpful service and ideal location. We hope you enjoyed your root beer and chips and we would love...

Massachusetts, United States
Reviewed 22 March 2015

This hotel, as part of the flagship JW Marriott brand, does not disappoint. Room appointments are a step up from other Marriott brands and are spacious and comfortable. The location cannot be beat. Right in the middle of the action in the French Quarter and the Harrahs Casino, all within walking distance. Well worth the few extra dollars when they...

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Helpful?
Thank Mark E
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear Mark E, Thank you for sharing with us about your JW Marriott New Orleans experience. We are so thrilled that you enjoyed your time with us to the fullest. We are happy to hear that you found our rooms to be well-appointed, our accommodations comfortable, and our location unbeatable. Should you return to New Orleans in the future, we...

Coppell, Texas
Reviewed 20 March 2015

This hotel was just average. I booked (and paid extra) for a high level room on the Club Level. Unfortunately, the Club was closed all weekend (which was not disclosed when making the reservation or even disclosed at check-in when I was handed the Club Access key). Room was just average - not much character and certainly not worth the...

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Helpful?
2Thank David H
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear David H, We are disappointed to learn that you had a disappointing experience at our hotel. We are one of only 20 Marriott hotels worldwide that close our executive lounge on the weekend. I apologize that this information was not shared with you at your time of booking and during your check in. In addition, sorry to hear that...

Southlake, Texas
Reviewed 18 March 2015

We stopped for one night at the JW Marriott during our spring break trip. The bellman and front desk people were very helpful and friendly. We felt welcomed from the moment we walked in the hotel - a yummy flavored water was offered to all of us. The hotel room itself was clean and comfortable, a little small for a...

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Helpful?
Thank Christy2376
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear Christy2376, We are so pleased that you enjoyed your night with us with your family. We could not be happier to hear about the warm welcome you received upon arrival. It is also great that you enjoyed our clean accommodations, several attractions within walking distance, and our heated pool for your children. We love hearing when our guests visit...

Plaquemine, United States
Reviewed 17 March 2015

The hotel was very busy upon Friday's check-in but the staff was very attentive to all guest waiting to check-in to make sure everyone was comfortable - beverages were offered. Very nice room facing Canal Street was a plus on the executive level. The executive level lounge was closed for the weekend so I was given extra points as a...

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Helpful?
2Thank Joey L
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear Joey L, What a pleasure it was to hear about your exceptional weekend getaway at the JW Marriott New Orleans! We truly appreciate your kind words. We are very pleased to hear that our staff was able to provide such welcoming hospitality to our guests during the busy check-in period. It is great that you loved the view from...

Houston, TX
Reviewed 17 March 2015

Great location! It was a little pricey, but loved the location. Service was great...very friendly, helpful staff. Delicious breakfast buffet in their restaurant. Rooms are a little small but were able to get a rollaway in ours. Loved parking at hotel and being able to walk everywhere! Would love to stay there again.

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1Thank Cantonshopper
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear Cantonshopper, We are so thrilled that you enjoyed your time at our luxury hotel. Thank you for sharing this review with us! It is wonderful that you loved our location, friendly service, and delicious breakfast options. We would love for you to stay with us again as well! Thank your for choosing our hotel to visit New Orleans with...

Meridian, Mississippi
Reviewed 16 March 2015

We stayed here in March 2015 for a girl's trip to NOLA. The staff was courteous, exceptionally friendly, and helpful. We especially loved Alfred, a bell hop who had the best attitude and went out of his way to make us feel welcome. The hotel location on Canal Street is ideal. You cross the street and are in the heart...

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Helpful?
Thank kjbms
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear kjbms, We are honored that you chose to stay with us for your recent girl's getaway. It is such a pleasure to hear that you experienced phenomenal service from our staff. Thank you for letting us know about Alfred's outstanding welcoming attitude. We are also thrilled that you loved our location, bar area, and well-appointed rooms. We look forward...

Florida
Reviewed 15 March 2015

Tim the bellman Bridget the bartender and Milton the food manager have some incredible hearts and truly live up to hospitality. Andrew and daisy as well and their expertise in planning. the double suite have beautiful views and it is very clean.

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Thank mystery p
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear mystery p, We cannot thank you enough for letting us know about how much you loved our team. We appreciate you filling us in about the exceptional hospitality you experienced from Tim, Bridget, Milton, Daisy, and Andrew. We are also thrilled that you loved our suites and clean accommodations. Should you travel to New Orleans again in the future,...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff

Additional Information about JW Marriott New Orleans

Address: 614 Canal St, New Orleans, LA 70130-2308 (Formerly Le Meridien Hotel)
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: ₹ 13,308 - ₹ 31,256 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott New Orleans 4*
Number of rooms: 487
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Hotels.com, Travelocity and Jetsetter so you can book your JW Marriott New Orleans reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott New Orleans
New Orleans Marriott
Hotel Style:
#15 Luxury Hotel in New Orleans
#24 Business Hotel in New Orleans
#31 Family Hotel in New Orleans
#36 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott New Orleans staff and other travellers.
34 questions
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Minneapolis, Minnesota
10 months ago

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Questions? Get answers from JW Marriott New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a corner room, if available”
 of 5 bubbles intimagemd, 4 Jan 2017 | Read review
“Ask for room with view of river”
 of 5 bubbles johnrk2013, 2 Jan 2017 | Read review
“Room 1909 was great.”
 of 5 bubbles NanNanDaphne, 22 Dec 2016 | Read review
“View of Canal St on the front of the hotel are the best”
 of 5 bubbles 704mattv, 29 Nov 2016 | Read review
“Higher floors for the view, Disable rooms available”
  • The entrance from Canal St.
 of 5 bubbles scalise12, 26 Nov 2016 | Read review
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