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JW Marriott New Orleans

JW MarriottUS$ 212*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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JW Marriott New Orleans
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2,297 Reviews from our TripAdvisor Community

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Showing 2,239: English reviews
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Reviewed 2 days ago NEWvia mobile

My two cousins and I recently stayed at the JW NOLA and we would all go back again! It was in the perfect location - walking distance to everything. The only place we took an uber to was Frenchman street. Great views of the city (try and request the higher floors!) It is a classy hotel with great staff.

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Helpful?
Thank Ashley A
Reviewed 3 days ago NEWvia mobile

We reserved 2 joining rooms. We checked in at 4.30 pm. The one room was not ready. The room was not ready til 6.00 pm. We also asked for a roll away which was not in the room either. Elevators constantly full so bad to use the service elevator. Used towels all over the pool.

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Thank Lori W
Reviewed 4 days ago NEWvia mobile

The location is very good. It's on Canal street which is very active. It's a few blocks from the French Quarter. The hop on hop off bus stops within a blocks of the front door. Overall a good experience. A couple things to consider... It seems more like what you would find in the Autograph collection. I expect something more...

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Thank Donna W
Reviewed 6 days ago NEWvia mobile

Excellent location (very short walk to the French Quarter) and nice rooms. We stayed here for a couple nights before a cruise while we saw the New Orleans sights and it was perfect. Would highly recommend!

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Thank Grace L
Reviewed 1 week ago NEWvia mobile

We were in town to celebrate my niece's college graduation and my brother recommended out of town guests stay here, so my entire family booked rooms. While I've stayed at Marriott hotels before, I've never stayed in a JW property. The service was excellent and very friendly. The doormen not only greeted us every time we returned, they even offered...

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Helpful?
Thank jchestler
Kate R, Director of Operations at JW Marriott New Orleans, responded to this review

Dear jchestler, Thank you for choosing to celebrate with us in New Orleans! We're thrilled you enjoyed your first JW Marriott experience. From our staff to our location, it sounds like you truly enjoyed it all. How wonderful that you were able to experience the WWII Museum as well! We hope you come back and see us again soon. Sincerely,...

McKinney, Texas
Reviewed 1 week ago

You will be hard pressed to find a friendlier staff than that of the JW Marriott New Orleans. Recently stayed there for four nights and everything was wonderful. Across the street from Bourbon Street so it's a close walk but far away enough to be quiet.

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Thank toddmc2016
Kate R, General Manager at JW Marriott New Orleans, responded to this review

Dear toddmc2016, We pride our team on their exceptional hospitality and attention to detail so we're thrilled to hear that you noticed that during your stay. We're glad you loved our location as well! We hope to be your New Orleans hotel of choice for future travels. Sincerely, Ted Selogie General Manager JW Marriott New Orleans

Atlanta, Georgia
Reviewed 1 week ago

Older property with a few more recent flourishes in common areas. Nice two-level concierge lounge with excellent staff (and Illy coffee, too). Bar is not set up well and servers seem to always be in demand if you're not on the bar side. Rooms are typical JW style but really in need of updating to something more current. We use...

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Helpful?
Thank FreqTravBizPleas
Kate R, Director of Operations at JW Marriott New Orleans, responded to this review

Dear FreqTravBizPleas, Thank you for taking time out of your busy schedule to fill us in about your experiences at our hotel. We're thrilled that our staff keep you coming back again and again for seamless business stays. Thank you for providing your positive and constructive feedback. We look forward to your next visit! Sincerely, Glenn Gray Director of Operations...

Washington DC, District of Columbia
Reviewed 1 week ago

The location was great. Within easy walking distance to the French Quarter. The room was excellent - clean & comfortable. The staff was helpful and courteous (front desk, concierge, and bartender). We were provided a late checkout, which is part of the Elite status. We weren't told that the pool was closed, but happened to talk to other guests in...

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Thank c n
Kate R, General Manager at JW Marriott New Orleans, responded to this review

Dear c n, We would like to thank you for letting us know about your memorable evening with us. From our location to our staff, we're glad you loved it all. We do apologize for the inconvenience with the pool. Should your travels ever bring you back to the area, we hope you'll join us on Canal Street again! Sincerely,...

Reviewed 1 week ago via mobile

The rooms are good quality, but everything is additional expense - I'm surprised water usage want included in my bill. $42 a night for parking with no option but valet - took 25 minutes for them to retrieve my car in the morning, $12 for WiFi... Breakfast is an additional charge. I've stayed in $70 a night hotels with most...

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Thank JimmyT2
OpsManager70130, Manager at JW Marriott New Orleans, responded to this review

My apologizes for the issues you encountered during your stay at the JW Marriott. Unfortunately Valet is the option due to the steepness of our garage and the liability of allowing guest to drive up it, I have shared the fact that you waited a long time for your vehicle with our Valet Manager. As far as the service failures,...

SC
Reviewed 1 week ago

Front desk staff very friendly and professional. They allowed us to check in early which was great!!! We had an issue right after check in with the housekeeping staff, it was fixed immediately although we had to involve management. I suggest make sure all bedding is clean. Bathroom is very small and nothing luxury or JW Marriott standard about the...

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Thank cnp1
OpsManager70130, Manager at JW Marriott New Orleans, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for issue you encountered with our housekeeping staff. I have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving...

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11/06/2017 12/06/2017
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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about JW Marriott New Orleans

Address: 614 Canal St, New Orleans, LA 70130-2308 (Formerly Le Meridien Hotel)
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: ₹ 9,891 - ₹ 25,082 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott New Orleans 4*
Number of rooms: 487
Reservation Options:
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Also Known As:
Marriott New Orleans
New Orleans Marriott
Hotel Style:
#17 Luxury Hotel in New Orleans
#24 Business Hotel in New Orleans
#31 Family Hotel in New Orleans
#36 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott New Orleans staff and other travellers.
39 questions
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Questions? Get answers from JW Marriott New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a corner room view of Canal Street on the 27th floor that was well worth the $212 AAA rate.”
935cn, 21 May 2017 | Read review
“Higher is better and you get a nice view of the city.”
resident57966, 16 May 2017 | Read review
“Nice view from rooms on upper floors.”
michaelcR9306MQ, 16 May 2017 | Read review
“Rooms overlooking Canal Street can be noisy with sirens and vehicle engines at night.”
xygb7dklt, 7 May 2017 | Read review
“Be advised of the construction”
AmericanFlyGuy, 23 Apr 2017 | Read review
5 of 5
JW Marriott
US$ 212* /night
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Prices are for 1 room, 2 adults
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