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InterContinental New Orleans

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1,119 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental New Orleans
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Showing 1,080: English reviews
Reviewed 13 October 2015

I stayed at the hotel on a recent trip to a convention at the convention center. It was conveniently located (about a 15 min walk to the center) and also just 3 blocks to the French Quarter. The staff was very friendly and helpful and the room was clean and nicely appointed. It also has a couple of good restaurants....

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Helpful?
Thank David L
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear David L, Thank you very much for the outstanding 5 star review of our hotel. We appreciate that you took the time to write about your experience and the service provided to you by our team. Please tell your friends and family about your stay and come back to visit very soon. We hope that you were able to...

New Orleans, Louisiana
Reviewed 12 October 2015

It is close to all the action of downtown New Orleans! The breakfast buffet is always very good (the table are too small though). Rooms were recently remodel, clean and spacious. The "Traness" Cafe' offers a great snacking place!

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Helpful?
1Thank Victor L
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Victor L, Thank you very much for the outstanding 5 star review of our hotel. We appreciate that you took the time to write about your experience and the service provided to you by our team. Please tell your friends and family about your stay and come back to visit very soon. We are excited that you were able...

Reviewed 12 October 2015

The property seems dated - there is only one restaurant that is available during the day and it was mediocre. Room service was quick and the room was alright but not spectacular. The fitness facilities and outdoor pool were awful - small, cramped, no pool bar! I went over to the Omni Royal in the French Quarter to their pool...

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Helpful?
Thank Lesley S
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Lesley S, Thank you for your review of our property. I am sorry that your stay was mediocre. We take great pride in assuring that our guest receive the highest quality of service and product. When we fall short, we always want to follow up and make it right with you. Please contact me at john.romano@icneworleans.com so that I...

Canton, Georgia
Reviewed 11 October 2015 via mobile

Just stayed here for three nights while attending a conference because we are Platinum Ambassadors. Check in was okay but had to wait 45 mins for room to be cleaned. Got upgraded to a small suite but on the 5th floor with a terrible view of a parking deck. On the second day, my room did not get cleaned at...

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Helpful?
3Thank CantonGaBill
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear topaz_112, Thank you for your review of our property. I am sorry that your stay was less than our usual high level of service. We take great pride in assuring that our guest receive the highest quality of service and product. When we fall short, we always want to follow up and make it right with you. Please contact...

Vernal, Utah
Reviewed 8 October 2015

I was at the Intercontinental for a conference. Beautiful rooms! It's very conveniently located in walking distance to the French Quarter (Bourbon Street) and several attractions like the aquarium, zoo, WWII Museum, etc. The bed was incredibly comfortable and I slept like a log! I also really appreciated having truly hot water in the bathroom rather than the lukewarm so...

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Helpful?
1Thank dstealth
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear dstealth, Thank you very much for the review of our hotel. We appreciate that you took the time to write about your experience. We hope that you can try our signature restaurant Trenasse- it features local rustic Louisiana fare. In addition, there is Pete's - on the menu is an award winning gumbo and the best grass fed beef...

Atlanta, Georgia
Reviewed 7 October 2015

My wife has never been to New Orleans, so for our 2nd anniversary we decided to spend a week in NO and eat until we couldn't eat anymore. We took a taxi to the InterContinental, which cost around 33 bucks before tip. The concierge Miguel greeted us, and during our whole stay he was very friendly, remembered our names each...

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Helpful?
Thank Mark C
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Mark C, Happy Anniversary! Thank you very much for the outstanding 5 star review of our hotel. We appreciate that you took the time to write about your experience and the service provided to you by Miguel. Please tell your friends and family about your stay and come back to visit very soon. We are so glad that that...

Orlando, Florida
Reviewed 7 October 2015

This was my 14th trip to NOLA and my 2nd stay at this hotel. Very nice accommodations. Balcony's are a big plus, however the rooms on the 5th floor share a common balcony so ask for a room on a higher floor. You don't want people partying right outside your sliding glass door. Skip the breakfast at Pete's (in-house) and...

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Helpful?
1Thank Kgale0857
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Kgale0857, Thank you very much for the review of our hotel. We appreciate that you took the time to write about your experience. We hope that you can try our signature restaurant Trenasse- it features local rustic Louisiana fare. In addition, there is Pete's - on the menu is an award winning gumbo and the best grass fed beef...

Philadelphia, PA
Reviewed 7 October 2015

I just returned from a trip to New Orleans and stayed at the InterContinental hotel. The hotel was nice enough and not a bad walk to the French Quarter but I did find a few things which could use some updating. The elevators were slow, the front door seemed small for a big hotel with only one side opening. The...

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Helpful?
1Thank topaz_112
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear topaz_112, Thank you for your review of our property. I am sorry that your stay was mediocre. We take great pride in assuring that our guest receive the highest quality of service and product. When we fall short, we always want to follow up and make it right with you. Please contact me at john.romano@icneworleans.com so that I may...

Redondo Beach, California
Reviewed 7 October 2015

We would highly recommend the Intercontinental in LOLA, Very nice hotel that appeared to have just undergone a major remodel. rooms were like new, comfortable and clean. Service was excellent! staff was very friendly and the food at the restaurant I think it was called Treness, probably the best meal we had during our stay... Perfect location and close but...

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Helpful?
Thank gelmo2015
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Gelmo2015, Thank you very much for the outstanding 5 star review of our hotel. We appreciate that you took the time to write about your experience and the service provided to you by our team. Please tell your friends and family about your stay and come back to visit very soon. We are excited that you were able to...

Redondo Beach, California
Reviewed 6 October 2015

Just spent 4 nights and Intercontinental staff took great care of us. Every time we needed something or asked for recommendations on local things we were greeted with a smile and very friendly service plus great recommendations. Our room was well appointed with all the amenities you would need. Seemed like they must have been recently redone because the condition...

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Helpful?
Thank CarlosH17
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Carlos H17, Thank you very much for the outstanding 5 star review of our hotel. We appreciate that you took the time to write about your experience and the service provided to you by our team. Please tell your friends and family about your stay and come back to visit very soon. We are so glad that you were...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Pete's Pub
Pete's Pub
Cuisines: American, Pub
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
InterContinental New Orleans enjoys one of the city's most coveted locations: two blocks from the French Quarter, four blocks from Harrah's New Orleans, six blocks from the riverfront and come Mardi Gras time a front row spot on the St. Charles Avenue parade route. The Morial Convention Center, Uptown and the Louisiana Superdome are also within walking distance. ... more   less 

Additional Information about InterContinental New Orleans

Address: 444 St. Charles Ave., New Orleans, LA 70130-3106
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: ₹ 9,550 - ₹ 22,239 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental New Orleans 4*
Number of rooms: 484
Reservation Options:
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Also Known As:
New Orleans Intercontinental
Hotel Style:
#5 Luxury Hotel in New Orleans
#6 Family Hotel in New Orleans
#7 Green Hotel in New Orleans
#12 Romantic Hotel in New Orleans
#13 Business Hotel in New Orleans
#14 Best Value Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental New Orleans staff and other travellers.
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Questions? Get answers from InterContinental New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“non-balcony rooms may be quieter”
 of 5 bubbles N6444CGchriss, 16 Jan 2017 | Read review
“Don't pay extra for a balcony unless you want to see a garage!”
 of 5 bubbles mazdreams, 15 Jan 2017 | Read review
“All rooms are the same, mediocre”
 of 5 bubbles badwater508, 9 Jan 2017 | Read review
“If you want a decent view ask for it. There also are balcony rooms but they cost a bit more.”
 of 5 bubbles skipperw, 5 Jan 2017 | Read review
“Have stayed here several times, all the rooms are good.”
 of 5 bubbles kgibson64, 30 Dec 2016 | Read review
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