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Best Western Premier Park Hotel

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Best Western Premier Park Hotel
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629 Reviews from our TripAdvisor Community

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Showing 617: English reviews
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Saint Charles, Illinois
Reviewed 2 days ago NEW

We spent a long weekend at the hotel over Easter. We haven't been to the hotel since 2009 and what a very pleasant surprise we had. The renovations made were astonishing. The lobby area is beautiful and up to date. The rooms are so comfortable, clean and inviting. We didn't see or hear anyone. In fact, on the three visits...

Thank Laraine322
Reviewed 17 February 2017

Best Western Premier Park Hotel shines from recent renovations inside and out. More importantly, the superb services at every turn made my 3-night stay a pleasant experience. Both Chet at the front desk, and Heather behind the bar in the lounge, provided great attitude as well as going the extra mile for service.

Review collected in partnership with Best Western
1Thank StevenP4
About Hotel's Favourite Review
Menomonee Falls, Wisconsin
Reviewed 3 days ago NEWvia mobile

I recently stayed in Madison so my girls could attend a concert at the Majestic Theater. This hotel was perfect as it was a 5 minute walk to check on them as they sat outside in line all day long! The rooms were excellent and comfortable and the price was very reasonable. The only hotel directly on the Square! Great...

Thank Terry S
Madison, United States
Reviewed 6 days ago NEW

Great experience! Very new hotel rooms with great layouts. Very friendly staff. Valet parking seemed to be required, but valets were very quick bringing the car around. The bar was very large and had an average selection of liquor/beer.

Review collected in partnership with Best Western
Thank matthewkentb
Reviewed 1 week ago

This was our first stay at the BW Premier Park Hotel. I am very happy to report that everything was excellent!! Friendly main desk staff- professional, courteous, helpful. The valet guys were also friendly and accommodating. The rooms were clean, quiet and beautiful, obviously recently remodeled. Thanks to all who helped make our stay here a memorable one!

Thank itraveleverywhere
Reviewed 1 week ago

Lovely hotel, the visit was very nice, the hotel was wonderful. The food in the attached restaurant was delicious, the staff was outstanding. We appreciated the valet parking. The room was very nice and beds were comfortable. The bathroom was really nice.

Review collected in partnership with Best Western
Thank I1705EUlesliel
Woodville, United States
Reviewed 1 week ago

Overall excellent experience, great staff the is very helpful and professional. Newly refurbished and they did a great job. Couple of little things. Needed to call and get advice from a service tech to get connected to the internet. Should not need to do this. TV did not work at all. Wasn't a big deal for me, I just listen...

Review collected in partnership with Best Western
Thank marktU8099KG
George W, General Manager at Best Western Premier Park Hotel, responded to this review

Mark, thank you for staying with us and for your feedback. Please know that while water conservation is an important aspect of running a hotel we are not reducing the pressure in order to do it. We diagnosed the cause of the problem and once replacing a part we're back to full speed. I hope to welcome you back soon....

Reviewed 1 week ago

This hotel has been totally renovated from the front lobby and lounge to the rooms and baths. Very pleasant surprise and all very nicely done. I love the long extended bath vanity and the tiled shower. I had a deluxe room and the size of the room and view of the Capital building was awesome. Very NICE!

Review collected in partnership with Best Western
Thank Michelle H
Reviewed 2 weeks ago via mobile

I am in town from Seattle, WA for business at Epic. I have been in town before a few times in the past year for this same reason but stayed at the concourse due to my company recommending it. I am so happy I took the chance at staying here. The hotel is beautiful since renovation and the service is...

Thank Ashley C
George W, General Manager at Best Western Premier Park Hotel, responded to this review

Hello Ashley, thank you for giving us a chance to serve you while you're in town to visit Epic. I am happy that we exceeded your expectations and look forward to welcoming you back. I will happily share your comments with Chet; thank you for acknowledging him as the tremendous asset he is. Thank you also for the suggestion regarding...

Newington, Connecticut
Reviewed 2 weeks ago

We stayed here March 31 - April 2 2017. The hotel is very clean, updated, etc. Our room was spacious, it had a microwave, mini fridge, tv. We had the view of the Capitol which was great. There is complimentary coffee until 7am, then the restaurant opens. The people in the restaurant were very friendly. You can park your car...

Thank Norma E
George W, General Manager at Best Western Premier Park Hotel, responded to this review

Hi Norma, thank you for your review and offering lots of good tips for future guests. I hope you had a wonderful time in Madison during your girls' weekend. Please visit us again. -George

84 photos of this hotel

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View from Room (5)
Room/Suite (15)
Pool/Beach Area (3)
Bathroom (4)
Other (18)

Management photos: Courtesy of the property manager

All Management Photos (30)
Business Centre/Function Rooms (4)
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Room/Suite (11)
Hotel & Grounds (4)
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Pool/Beach Area (2)
Other (1)


  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The newly renovated Park Hotel stands as a reflection of Madison's history and growth as a city. The only hotel on Madison's Capitol Square, Best Western Premier Park Hotel is an icon of hospitality and a true symbol of downtown Madison. The Capitol Square is home to such popular seasonal attractions as the Dane County Farmer's Market, Art Fair on the Square and Concerts on the Square. Only blocks from the University of Wisconsin, Madison campus, Frank Lloyd Wright-inspired Monona Terrace Convention Center, Overture Center for Performing Arts, and the Kohl Center, Best Western Premier Park Hotel is your best way to experience the best of Madison. ... more   less 

Additional Information about Best Western Premier Park Hotel

Address: 22 S Carroll St, Madison, WI 53703-3309 (Formerly BEST WESTERN PLUS Inn on the Park)
Region: United States > Wisconsin > Madison
Price Range: ₹ 9,198 - ₹ 16,842 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Best Western Premier Park Hotel 3.5*
Number of rooms: 213
Reservation Options:
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Also Known As:
Best Western Plus Inn On The Park Hotel Madison
Best Western Hotel Madison
Best Western Madison
Madison Best Western
Hotel Style:
#12 Romantic Hotel in Madison
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Premier Park Hotel staff and other travellers.
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Questions? Get answers from Best Western Premier Park Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a corner room on the fifth floor (524, I believe) with a gorgeous view of the capitol.”
Laraine322, 22 Apr 2017 | Read review
“Get a Capitol View room !”
itraveleverywhere, 16 Apr 2017 | Read review
“I liked the room with the capitol view.”
normae496, 9 Apr 2017 | Read review
“Depending on what view you prefer - Capital or lake - just ask when reserving.”
blefnort, 15 Nov 2016 | Read review
“capital view was lovely”
debbie_msp, 14 Nov 2016 | Read review
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