We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

BEST WESTERN PLUS Inntowner Madison

Show Prices
#10 of 61 Hotels in Madison
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
BEST WESTERN PLUS Inntowner Madison
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

766 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for BEST WESTERN PLUS Inntowner Madison
See the most recent reviews
Showing 761: English reviews
Peshtigo, United States
Reviewed 2 June 2016

We are staying at this hotel due to the proximity to UW Hospital. Felt it was very good quality for the rate we received. Rooms were nice, Pool and hot tub were really nice, husband used the fitness room. Over all we felt out stay was excellent.

 Report
Helpful?
Thank Karen P
Jenny O, Manager at BEST WESTERN PLUS Inntowner Madison, responded to this review

Thank you Karen P for the review. We are so glad you enjoyed the stay and saw great value in our hotel. We look forward to seeing you again in the future!

Minneapolis, Minnesota
Reviewed 31 May 2016 via mobile

Check in was a debacle. The woman working was clueless. I had 3 family members that had checked in under their own reservation, and she was confused that we all had the same last name. I showed her my id, and told her I was checking in to my room, she finally understood, but wow. Met up with my family...

 Report
Helpful?
Thank rosejpetal
Kris L, Manager at BEST WESTERN PLUS Inntowner Madison, responded to this review

Dear rosejpetal, Thank you for taking the time to detail your experience at our hotel. We are very sorry that we did not meet all of your expectations. We hope your next stay in Madison is more satisfactory.

Belvidere, Illinois
Reviewed 28 May 2016

We have been here before. Everything was wonderful. Shuttle especially great for hospital visits. Food is exceptionally good for a small bar. Outside dining is available also. Everyone was friendly. Housekeeping smiles and speaks....

 Report
Helpful?
Thank Judith N
Kris L, Manager at BEST WESTERN PLUS Inntowner Madison, responded to this review

Dear Judith N, Thank you for the 5 Star review of The InnTowner! Other guests will appreciate learning that we have an outside dining area (which has been recently updated, too, by the way!). We are proud of our friendly staff including our amazing housekeepers! Please stay with us again.

Stevens Point, Wisconsin
Reviewed 28 May 2016

Really a nice clean place...Good breakfast and restaurant.. Our only problem is the bed was too high. Very hard to get into... We slept very good once we could get in the bed. University Hospital made the reservations for us

 Report
Helpful?
Thank Ess O
Kris L, Manager at BEST WESTERN PLUS Inntowner Madison, responded to this review

Dear Ess O, Thank you for the 5 Star rating and for your comments about your stay with the InnTowner! The new style/height of our beds have been troublesome for some. Next time you stay with us, please request either a room with a lower bed (our 4th floor has them), or a step from the front desk. We will...

Marblehead, Massachusetts
Reviewed 28 May 2016

My girlfriend and I stayed here for 2 nights for a little vacation trip. The hotel has been nicely renovated and looks modern/chic inside. The room was nicely appointed, the pillows very soft, bed was comfortable, and the room was clean and tidy. The stay comes with a daily free breakfast buffet. Granted, it's free, so not top-of-the-line for food,...

 Report
Helpful?
Thank Gregg M
Kris L, Manager at BEST WESTERN PLUS Inntowner Madison, responded to this review

Thank you for the helpful review, Gregg M! We are so glad you two enjoyed your mini vacation in Madison and that you loved our breakfast! Fall is also a beautiful time to visit, so please come back again soon!

Mahtomedi, Minnesota, United States
Reviewed 26 May 2016 via mobile

On a road trip through the Midwest my boyfriend and I stopped into this hotel because it was extremely affordable in comparison to nearby hotels. Let me tell you, trip advisor doesn't do it justice! We were pleasantly surprised to see how well kept the hotel was! It has obviously been updated recently. It is a bit out of town...

 Report
Helpful?
Thank Connie D
Kris L, Manager at BEST WESTERN PLUS Inntowner Madison, responded to this review

Thank you for the positive review and 5 star rating, Connie D! We are delighted that The InnTowner Madison had everything you were looking for. Thank you for mentioning that the two miles between here and Madison's city center were easy to overlook with the use of our complimentary shuttle. Please stay with us again one your way back!

Reviewed 25 May 2016

The hotel is nice and comfortable, especially after the recent renovations. The staffs are very friendly and they also have a shuttle van service to different locations across the town which is extremely helpful. Amenities are average and the breakfast is plain and simple.

 Report
Helpful?
Thank Anawin T
Kris L, Manager at BEST WESTERN PLUS Inntowner Madison, responded to this review

Dear Anawin T, Thank you for taking the time to review your stay at The InnTowner! We are delighted that you found the updates to our hotel to be comfortable and the complimentary shuttle helpful. Please stay with us again!

West Bend, Wisconsin
Reviewed 20 May 2016 via mobile

The renovations look great! We stay here for the Children's hospital discounts and the proximity to the hospital. Our younger daughter has had some surgeries there. We always have a nice stay, overnight with no complaints. The staff are all friendly and accommodating. The breakfast is great! As well as the food we've ordered through room service. The new rooms...

 Report
Helpful?
Thank Julie B
Kris L, Manager at BEST WESTERN PLUS Inntowner Madison, responded to this review

Dear Julie B, We are so glad that the times you've stayed with us have been consistently satisfactory. It is our genuine desire to allow you to focus on what is most important; in this case the health and well-being of your daughter while she undergoes those surgeries! We trust everything is well with her recovery, and look forward to...

Medford, Wisconsin
Reviewed 18 May 2016

Was very surprised when I got to my room. It was huge, beautifully decorated and spotless. And so quiet. Not what I expected for being downtown. The staff was outstanding and the shuttle service was great. My driver was excellent. I will definitely be staying again.

 Report
Helpful?
1Thank cleanandgreen4ever
Kris L, Manager at BEST WESTERN PLUS Inntowner Madison, responded to this review

We are so happy that we exceeded your expectations, cleanandgreen4ever! We look forward to having you back with us again.

Burlington, Canada
Reviewed 17 May 2016

Nice room and a great free morning breakfast buffet. Tastefully decorated hotel close to the Waisman Centre and U of Wisconsin. They have a shuttle bus that will take you anywhere within a 2 mile radius. The shuttle bus will take you to Hillsdale Mall and the opposite direction to downtown Madison -where the state capital buildings are. The shuttle...

 Report
Helpful?
Thank cbell110
Kris L, Manager at BEST WESTERN PLUS Inntowner Madison, responded to this review

cbell110, Thank you for mentioning so many of the places that The InnTowner Madison is close to. Other TripAdvisor readers will appreciate that! We hope you stay with us again on your next trip to the area.

71 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (37)
Viewed
Hotel & Grounds (5)
Viewed
Business Centre/Function Rooms (2)
Viewed
Room/Suite (14)
Viewed
Dining (2)
Viewed
Pool/Beach Area (1)
Viewed
Bathroom (3)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (34)
Viewed
Hotel & Grounds (10)
Viewed
Room/Suite (2)
Viewed
Dining (17)
Viewed
Pool/Beach Area (3)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Madison hotels
2.8 km away
Hampton Inn & Suites Madison Downtown
2.7 km away
DoubleTree by Hilton Hotel Madison
3.1 km away
The Edgewater
The Edgewater
#7 of 61 in Madison
585 reviews
Show Prices
Show Prices
Show Prices
3.5 km away
BEST WESTERN PREMIER Park Hotel
3.4 km away
Madison Concourse Hotel and Governor's Club
3.3 km away
Hyatt Place Madison
Hyatt Place Madison
#9 of 61 in Madison
605 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Pool
  • Restaurant
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
This downtown Madison hotel has the ideal location and extra amenities for business and leisure travelers as well as for groups and meeting planners. The BEST WESTERN PLUS InnTowner hotel is in the heart of Madison's picturesque west University of Wisconsin campus area and is located two blocks from the UW Hospital and Clinics, one mile from Camp Randall Stadium, one mile from the Wisconsin Institute of Discovery and close to shopping, local restaurants and the Capitol Square and State St. Amenities include the downtown areas only hot free breakfast buffet for all registered guests; free shuttle service to the airport, campus area, hospital, Monona Terrace Convention Center, Alliant Energy Center and shopping and restaurants within a two mile radius of the hotel; free high speed wireless Internet; a 24/7 Business Center; a 24/7 Grab 'n Go Market; indoor pool, whirlpool and fitness area; restaurant and lounge; cable television with 72 channel choices, and free HBO. For discriminating travelers, the hotel offers a private, key access executive level--The Highland Club--with upgraded amenities including free beverages and appetizers in the evening and two freshly baked homemade signature chocolate chip cookies at turndown service. For guests looking for meeting or banquet space, the InnTowner offers 9 meeting room configurations in 6200 sq. ft of space and on-site catering services. ... more   less 

Additional Information about BEST WESTERN PLUS Inntowner Madison

Address: 2424 University Ave., Madison, WI 53726-3811 (Formerly BEST WESTERN PLUS Inntowner & The Highland Club)
Region: United States > Wisconsin > Madison
Price Range: ₹ 9,053 - ₹ 14,021 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Inntowner Madison 3*
Number of rooms: 176
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Orbitz, Travelocity, Cancelon, Expedia and Odigeo so you can book your BEST WESTERN PLUS Inntowner Madison reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Inntowner And The Highland Club Hotel Madison
Best Western Madison
Madison Best Western
Hotel Style:
#24 Business Hotel in Madison
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Inntowner Madison staff and other travellers.
1 question
Ask a question
Seattle, Washington

See all questions (1)

Questions? Get answers from BEST WESTERN PLUS Inntowner Madison staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid rooms facing Campus Drive because of noise”
 of 5 bubbles Grateful520, 20 Nov 2016 | Read review
“I had room 359. I love that the windows open and the room was way at the back and quiet”
 of 5 bubbles LEllen12, 9 Nov 2016 | Read review
“The upper floors are cleaned first so if you arrive early chose a room on 3rd or 4th floors”
 of 5 bubbles callan55, 14 Aug 2016 | Read review
“Take the free shuttle to the free zoo.”
 of 5 bubbles X1827YNjamesc, 9 Aug 2016 | Read review
“Definitely do not stay in room 242!!”
 of 5 bubbles MSP_Traveler09, 5 Aug 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay