Best Western Plus Inntowner Madison

Best Western Plus Inntowner Madison

Traveller (65)
Room & Suite (40)
Dining (26)
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Breakfast included
₹17,318
Breakfast included
Get rewarded with One Key
₹17,318
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

4.5
#10 of 65 hotels in Madison
4.6 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
At the Best Western Plus Inntowner Madison you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Inntowner Madison will stand out among other hotels in Madison,WI. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Inntowner Madison will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Aerobics offsite
Canoeing offsite
Kids stay free
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Shallow end in pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Snack bar
Vending machine
Raquetball offsite
Tennis court offsite
Board games / puzzles
Books, DVDs, music for children
Children's television networks
Highchairs available
Free shuttle or taxi services
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Shared bathroom
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Seating area
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Spanish
Hotel links
Special Offer:Click Here to Book Direct & Save Online

Location

2424 University Ave, Madison, WI 53726
1,317Review5Q+A83Room tips
Traveller rating
  • 802
  • 321
  • 104
  • 45
  • 45
Time of year
Traveller type
Language
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Popular mentions
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Detailed Reviews
Bruce M wrote a review Jun 2023
Kaukauna, Wisconsin3 contributions
Hotel's Favourite
5.0 of 5 bubbles
This was probably the best Best Western I have ever. stayed at. It was conveniently located had a great dining/lounge. The food and service was wonderful I would recommend it to anyone. It was an enjoyable experience.
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Review collected in partnership with Best Western
Date of stay: June 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sarah Green, Sales at Best Western Plus Inntowner Madison
Responded 13 Jul 2023
Thank you so much for your feedback! We truly appreciate your kind comments. At the InnTowner we strive to provide a great experience overall. We are so happy you enjoyed your time here, and hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
739peted wrote a review Apr 2020
1 contribution
5.0 of 5 bubbles
With a child admitted to the Children's Hospital and the Covid19 pandemic in full swing tension was running a bit high. So nice to be able to come home to a comfortable bed in a clean hotel. The service was excellent, the staff had hand sanitizer located throughout the hotel to ensure cleanliness and ease our minds. The room service was prompt and went through great lengths to maintain social distancing standards while delivering warm food.
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Review collected in partnership with Best Western
Date of stay: April 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JoeB5405, General Manager at Best Western Plus Inntowner Madison
Responded 8 Apr 2020
We have gone to great lengths to ensure the safety of our guests and our employees. We appreciate the business and confidence in these difficult times. Safe travels. Joe Baldowin, GM
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Anonymous wrote a review Feb 2020
43 contributions10 helpful votes
+1
5.0 of 5 bubbles
This is the preferred hotel for UW Hospital which is just down the road from the hotel. There is a shuttle to and from the hotel to the hospital. You can walk it as well it is just 1/4 mile.
The rooms are nice and have a microwave and fridge in them. There are plenty of plugs for all your devises and a pull out desk. The King room has a couch.
The batheroom is small, the shower is stand up, there is no sit down bath.
I only stayed one night and did not get to evaluate the room cleaning service.
There is a small pool mostly for kids who want to splash around and not for anyone who wants to do laps.
The breakfast is standard American fair. It is buffet setrting with a couple of hot dishes (Sausage, Scrambled Eggs, Oatmeal and Pancakaes) There is a few Dry Cereals available is single size servings. In addition there are Fruits and Yogurts.

It is on a busy road but it was surprisingly quiet. This hotel is a great option for a couple a nights.
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Date of stay: February 2020
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PureeH, Manager at Best Western Plus Inntowner Madison
Responded 11 Feb 2020
Dear Teresa, The InnTowner team is grateful for the wonderful review! Thank you for providing details for future travelers. Please visit us again soon!
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Gail Kennedy wrote a review Aug 2020
1 contribution
5.0 of 5 bubbles
I want to write a review about marcus the shuttle driver I think you need him on everyday . Marcus has been so polite and always scrubbing the van after each use so each customer has a clean sanitized ride. We would not want any one else he deseves recognition. We have been here almost two months and staying a little longer so please have him on everyday while we are here.Marcus is the best with the customers you can not get no better. so he deserves a 25.00 dollar gift certificate.He also has the air conditioning on keeping cool on a hot day.He is so polite and considerate. Thanks Joe and Gail Kennedy from room 215.
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Date of stay: July 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: shuttle gentlemanMarcus is so wonderful do not get rid of him and give him recognition as a 25.00...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rebecca Warren, Sales at Best Western Plus Inntowner Madison
Responded 27 Aug 2020
Thank you for the wonderful review about Marcus! He is certainly an asset to our team--his energy and kindness are appreciated by all. We appreciate the feedback about your stay as well. We're here for you!
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Sh61367 wrote a review Mar 2020
Sublette, Illinois30 contributions5 helpful votes
5.0 of 5 bubbles
Sadly we have frequent family medical needs at UW Hospital; fortunately the Inntowner makes stays convenient and reasonably priced. It is not high-end lodging, but is clean, staff is friendly and accommodating, and the shuttle service is a godsend. On-site parking is limited, but once we parked we did not use our car again until we checked out. We do not use the pool so have no comment on that. The on-site bar and restaurant are welcome after a long day at the hospital. I would recommend this particularly to people needing to be close to the hospital.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PureeH, Manager at Best Western Plus Inntowner Madison
Responded 4 Mar 2020
Dear Sh61367, Thank you for your feedback on your recent stay! We are so glad that you enjoyed our restaurant and that you were able to take advantage of the complimentary shuttle downtown. We look forward to hosting you again the next time your travels bring you back to Madison
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Taylor B wrote a review Feb 2020
3 contributions
5.0 of 5 bubbles
I wish I could give ten stars for the superior customer service we experienced here at Best Western Plus in Madison. We had a little problem with our reservation through expedia with this hotel. Expedia sold us (and several other people) a room that had not been available for months. We picked it for the jetted tub in the room because we just finished skiing/snowboarding at Devil's Head and needed the relaxation. We would have never paid as much as we did for one without a jetted tub. The staff couldn't do much about the refund or cancellation for our reservation because we booked through expedia but they were super helpful throughout the whole frustrating process. The managers Keith and Quinn and also an employee named Gus really eased our frustration and made us a deal on a room that was WAY MORE than reasonable. We couldn't be happier with the customer service we received at this Best Western. Thank you so much Keith, Quinn, and Gus! You are seriously superstars and we will be staying here again if we ever come back this way! Highly recommend this hotel to anyone visiting the area!
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PureeH, Manager at Best Western Plus Inntowner Madison
Responded 19 Feb 2020
Dear taylorbT2222KD, We sincerely apologize for any confusion that may have occurred. Thank you for your kind words, so glad that you enjoyed your stay with us. It is nice that you were able to relax and enjoy some of the little things that we offer at the hotel that makes a big difference to our guests. Thank you for the compliments about our team member, Keith, Quinn and Gus! We look forward to seeing you again the next time your travel needs bring you back to Madison.
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Craig Steven Hulfachor wrote a review Sept 2021
1 contribution2 helpful votes
1.0 of 5 bubbles
Upon our arrival & check in, we were never informed that there was absolutely no cleaning and resupplying of rooms; this happened only after you checked out. We had to request from staff toilet paper, shampoo, wastepaper bags, towels, etc. Our key card did not work on the outside door nearest our room.
The coffee maker in our room did not work.
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Review collected in partnership with Best Western
Date of stay: August 2021
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Emily Alderman, Guest Services / Front Office at Best Western Plus Inntowner Madison
Responded 4 Sept 2021
We apologize for not meeting your standards during this stay, as we strive to offer a clean, safe, and comfortable experience to all our guests. Due tot the impact of the ongoing COVID-19 pandemic, we have adjusted our Housekeeping policies for the protection of both guests and staff, and have noted this in several areas of the hotel. We also apologize for the maintenance concerns and will be looking into those for the best resolution. We do hope you will choose to stay with us again and give us another opportunity to surpass your expectations!
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Noel D wrote a review Jul 2022
1 contribution
5.0 of 5 bubbles
Donovan who was at the front desk was very pleasant and did his job extremely well! Great room, very clean and comfortable! My over night experience was quiet - I was in a room at the end of the building. The AC worked as expected, the bed and pillows were clean and comfortable and the shower had hot water right away with good pressure from the rain shower head. Wide variety of TV channels along with a small microwave and mini refrigerator.
I did not have a chance to check out the extra amenities, but I saw the menu for the restaurant in the lobby which looked fabulous! I wish I would have had a chance to eat there!
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Joe Baldowin, General Manager at Best Western Plus Inntowner Madison
Responded 29 Jul 2022
Kind review! We appreciate your business Noel! Safe Travels!
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Odyssey306231 wrote a review Jan 2020
2 contributions
5.0 of 5 bubbles
We were in Madison for a medical surgery and the hotel stay made it feel more of a vacation. We were able to relax the day before the surgery and then take the shuttle service to (and from) the hospital which eliminated any concerns of parking the car, etc. Being able to return to the hotel on the evening of the surgery made me feel far more comfortable and we were able to enjoy a good breakfast before departure.
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Review collected in partnership with Best Western
Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JoeB5405, General Manager at Best Western Plus Inntowner Madison
Responded 20 Jan 2020
Thank you for the generous review but maybe next time you can stay with us for something a little more fun. Safe travels!
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584eileenm wrote a review Jan 2020
Chicago, Illinois4 contributions
1.0 of 5 bubbles
The front desk at Best Western Inntowner Madison has 2 of the most welcoming employees, Cora G and Izzi K. They were very helpful explaining all the amentities and making our stay comfortable. The hotel is in a great location close to the University. The breakfast is plentiful and good. The pool is clean and warm. The rooms are modern and sparkle
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Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PureeH, Manager at Best Western Plus Inntowner Madison
Responded 22 Jan 2020
Dear 584eileenm, The InnTowner team is grateful for your review! Thank you for providing insight about your recent stay. We will be sure to share your compliments with our entire staff.
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Answer from Tiffany A
Hi Jojo, We do over an on call rate of $50.00 plus tax. You must show your UW badge at check-in, and rooms are single occupancy only.
Answer from Karen W
It is ok to have packages delivered prior to your stay as long as we are aware that they are coming - you are welcome to contact me directly - that way I can handhold the situation 608-233-1651 Thanks for reaching out
Answer from Karen W
No need to walk our complimentary shuttle will transport you back and forth - but to answer your question it is 1.7 miles from the hotel
Jeff P asked a question Jan 2018
how far from kohl center
Answer from Karen W
1.7 Miles -- but our complimentary shuttle can transport back and forth
Answer from Jenny O
DeForest, Wisconsin2 contributions5 helpful votes
Hi Jodi. We do not offer laundry services on property and our extended rates are based on how long your stay will be and services you will need. We suggest calling the hotel directly to inquire about those. Thank you.
WSW1331 wrote a tip Jun 2022
Detroit, Michigan22 contributions24 helpful votes
5.0 of 5 bubbles
"Rooms along University Drive have a nicer view"
Read full review
2Midwest wrote a tip Nov 2021
Indianapolis, Indiana272 contributions221 helpful votes
4.0 of 5 bubbles
"Quiet room not facing noisy street nor Campus Drive."
Read full review
Mary U. wrote a tip Oct 2021
1 contribution1 helpful vote
1.0 of 5 bubbles
"Poor customer service"
Read full review
Gail Kennedy wrote a tip Aug 2020
1 contribution
5.0 of 5 bubbles
"shuttle gentlemanMarcus is so wonderful do not get rid of him and give him recognition as a 25.00 gift certificate."
Read full review
DebG2013 wrote a tip Mar 2020
Illinois65 contributions190 helpful votes
4.0 of 5 bubbles
"Room 425 is right by the 5:30 am garbage pick-up!"
Read full review
Not the right property for you?
There are more places to choose from in the Madison area.
PRICE RANGE
₹13,079 - ₹17,328 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western inntowner and the highland club hotel madison, best western madison, madison best western
LOCATION
United StatesWisconsinMadison
NUMBER OF ROOMS
176
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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BEST WESTERN PLUS INNTOWNER MADISON - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Best Western Plus Inntowner Madison
Which popular attractions are close to Best Western Plus Inntowner Madison?
Nearby attractions include First Unitarian Meeting House of Madison (0.7 km), Lakeshore Nature Preserve at University of Wisconsin (0.4 km), and Forest Hill Cemetery (1.1 km).
What are some of the property amenities at Best Western Plus Inntowner Madison?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Plus Inntowner Madison?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Inntowner Madison?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Best Western Plus Inntowner Madison?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Inntowner Madison?
Conveniently located restaurants include Babcock Hall Dairy Store, Lombardino's Restaurant, and La Brioche presents True Food.
Are there opportunities to exercise at Best Western Plus Inntowner Madison?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Best Western Plus Inntowner Madison?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Plus Inntowner Madison offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Best Western Plus Inntowner Madison?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Best Western Plus Inntowner Madison?
Many travellers enjoy visiting Frank Lloyd Wright House Madison (1.9 km).
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