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Best Western Plus InnTowner Madison

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2526 University Ave, Madison, WI 53726-3811
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$ 177
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (65)
Room & Suite (33)
Dining (31)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 08/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 67 hotels in Madison
Location
Cleanliness
Service
Value
Travellers' Choice
This downtown Madison hotel is ideally located and provides extra amenities for business and leisure travelers alike, as well as for groups and meeting planners. The Best Western Plus InnTowner is located on the west side of Madison's picturesque University of Wisconsin campus, two blocks from the UW Hospital and Clinics. Centrally located one mile from Camp Randall Stadium, one mile from the Wisconsin Institute of Discovery and close to shopping, local restaurants and the Capitol Square and State St, the InnTowner offers comfort, kindness and convenience to all travelers. Amenities include the downtown area's only hot free breakfast buffet for all registered guests; free shuttle within a two mile radius; free high speed wireless Internet; a 24/7 Business Center; a 24/7 Grab 'n Go Market; indoor pool, whirlpool and fitness area; Highland Corner Grill and Bar featuring wonderful food and beverages; cable television with 72 channel choices and free HBO. If meeting or banquet space is what you seek, the InnTowner offers 9 meeting room configurations in 6200 sq. ft of space and on-site catering services. Take advantage of the Best Western Plus InnTowner's comfort, kindness and convenience, stay with us.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Free shuttle or taxi services
Business Centre with Internet Access
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Snack bar
Vending machine
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Clothes dryer
Laundry service
Self-serve laundry
Washing machine
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Room features
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Microwave
Cable / satellite TV
Bath / shower
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, Spanish
Hotel links
Special Offer:$25 Gift Card Promotion
1,182Reviews4Q+A81Room tips
Traveller rating
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Popular mentions
dancepokey1 wrote a review 12 Apr
Wausau, Wisconsin1 contribution
Great hotel! It's super close to UW hospital, City Center, West Towne, Hilldale & Greenway Station shopping centers! And wonderful customer service! I was here for six weeks of radiation treatments at UW Hospital & thoroughly enjoyed staying here!
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Review collected in partnership with Best Western
Date of stay: April 2021
Value
Rooms
Location
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Sleep Quality
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Response from Rebecca Warren, Sales at Best Western Plus InnTowner Madison
Responded 6 days ago
Dear dancepokey1, On behalf of the entire InnTowner team, I hope for great success with your recent treatments! Thank you for allowing us to provide a convenient, comfortable environment for you during such a difficult time. We're always here for you!
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JeffreySP wrote a review Nov 2020
Cedar Grove7 contributions5 helpful votes
Hotel's Favourite
I wouldn't stay any where else when I am in Madison. It is so close to UW Hospital , which my husband attends quite often. The staff is absolutely amazing! John, Izzy, Marcus, Steve, Joe, Vue, Freddy, Smiley, Esther, Emily, Jamie, Billy, Jeff and all the rest of the Motel employees are really so helpful, friendly, respectful, caring! It means so much, when you have to stay so often and they have a free Breakfast, Grab and go and the Shuttle is so nice! Highly Recommend !!! So very clean and I always feel safe with the Covid as they keep this motel so very clean! Great Place!!!
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Review collected in partnership with Best Western
Date of stay: May 2020
Value
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Location
Cleanliness
Service
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Response from Rebecca Warren, Sales at Best Western Plus InnTowner Madison
Responded 24 Nov 2020
Dear JeffreySP and family, The entire InnTowner team thanks you for your outstanding review! It's always great to see you and we're so grateful that you've become part of our family. We also appreciate your flexibility and understanding as we navigate through precautionary measures. Happy holidays to all, and see you again soon!
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kimwolfe19 wrote a review Mar 2021
Racine, Wisconsin1 contribution
Hotel staff were very polite and helpful. We had hospital business the day before and were looking forward to a hot breakfast the next morning but the only options were a bagel or cold cereal. I was told it must have been an “off” day. That was the only disappointment we had with our stay.
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Review collected in partnership with Best Western
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
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Response from Rebecca Warren, Sales at Best Western Plus InnTowner Madison
Responded 3 weeks ago
Dear kimwolfe19, Thank you for your feedback! Per Best Western Corporate's specifications on modified breakfast due to COVID-19, since March 2020 we have had fresh fruit, a hot house-made breakfast item (various breakfast sandwich or breakfast burrito), cereal, yogurt, muffins, oatmeal, milk, coffee, tea, and juice each day. We hope to have another opportunity to show our full culinary capabilities soon. Please visit again!
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ronlross68 wrote a review Mar 2021
Rockford, Illinois1 contribution
I had 2 small problems during my stay. My room had a heating/air conditioning problem. Opposed to calling the front desk, I went back down to tell them personally. By the time I stepped outside to put the parking pass in my car, I had a bigger, better room. I booked a 2 night stay. Unexpectedly I had to stay the night at UW hospital, and was only charged 1 night, and they held my room so that I could pick up my belongings the next day well after check-out time.
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Review collected in partnership with Best Western
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
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Response from Joe Baldowin, General Manager at Best Western Plus InnTowner Madison
Responded 11 Mar 2021
Kindness is a hard thing to find today and I'm glad to hear we were able to share ours with you! Safe Travels!
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Julie B wrote a review Mar 2021
1 contribution
Amazing fast check in. The were right down the road from the hospital I was getting surgery in. They also provided free shuttle service to hospital! There was a restaurant in the hotel that was open for room service only due to Covid. They had safe breakfast restriction in the morning as well, but kept us fed! Clean rooms, nice showers, updated tv, secure internet. 5* for the location and price.
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Review collected in partnership with Best Western
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Rebecca Warren, Sales at Best Western Plus InnTowner Madison
Responded 8 Mar 2021
Dear Julie, Our entire team sends you best wishes for a speedy recovery! Thank you so much for the excellent review. We are humbled by your kindness and are happy to know that the precautionary measures, breakfast offerings, and shuttle service eased the reason for your stay. Take care and happy healing!
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Previous
PRICE RANGE
US$135 - US$195 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western inntowner and the highland club hotel madison, best western madison, madison best western
FORMERLY KNOWN AS
BEST WESTERN PLUS Inntowner Madison
LOCATION
United StatesWisconsinMadison
NUMBER OF ROOMS
176
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Frequently Asked Questions about Best Western Plus InnTowner Madison
Which popular attractions are close to Best Western Plus InnTowner Madison?
Nearby attractions include First Unitarian Meeting House of Madison (0.7 km), Lakeshore Nature Preserve at University of Wisconsin (0.4 km), and Forest Hill Cemetery (1.1 km).
What are some of the property amenities at Best Western Plus InnTowner Madison?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Plus InnTowner Madison?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus InnTowner Madison?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Best Western Plus InnTowner Madison?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus InnTowner Madison?
Conveniently located restaurants include Babcock Hall Dairy Store, Lombardino's Restaurant, and La Brioche presents True Food.
Are there opportunities to exercise at Best Western Plus InnTowner Madison?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Best Western Plus InnTowner Madison?
Yes, laundry service and self serve laundry are offered to guests.
Does Best Western Plus InnTowner Madison offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Best Western Plus InnTowner Madison?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Best Western Plus InnTowner Madison?
Many travellers enjoy visiting Frank Lloyd Wright House Madison (1.9 km).