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Best Western West Towne Suites

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Traveller (29)
Room & Suite (41)
Dining (13)
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Overview
  • Excellent46%
  • Very good30%
  • Average13%
  • Poor7%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
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Additional information
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Special Offer: BOOK DIRECT & SAVE
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (448)
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All reviewsmade to order breakfastfrench toasthot breakfastwest sideroom was cleannice stayking suiteminute driveeasy accessbusiness tripbagelsthe breakfast areamadison wiup to datemadison areafront desk staffconvenient location
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51 - 55 of 442 reviews
Reviewed 5 September 2017

The Best Western West Town Suites is a nice little hotel located conveniently on the beltway, just 5.3 miles to the University/Capital Hill. Comfortable, clean, great made to order breakfast. Staff is friendly, hotel is clean.More

Review collected in partnership with Best Western
Thank MRM952
Response from DaysInnSuitesMadison, Director of Sales at Best Western West Towne SuitesResponded 12 September 2017

Thank you for the positive rating and review of our hotel and staff. We are very pleased to know that you enjoyed our made to order breakfast and that we exceeded your expectations during your stay. We hope to see you again soon! Ramona, Sales...More

Reviewed 4 September 2017

Very nice hotel, good location, friendly service, sumptuous breakfast. Highly recommend this modestly priced hotel. Excellent value for price. My friend and I needed a comfortable, convenient hotel for our vacation. Best Western filled our requirement very well !

Review collected in partnership with Best Western
Thank Salpi A
Response from DaysInnSuitesMadison, Director of Sales at Best Western West Towne SuitesResponded 12 September 2017

Thank you for the awesome rating and review of our hotel and staff. We are very stoked to know that we exceeded your expectations during your stay and we hope to see you again soon! Ramona, Sales Manager Best Western West Town Suites Ramona@bwmadison.com

Reviewed 3 September 2017

I am a frequent traveler who travels practically every month to different part of the world for business reasons. Best western experience was one of the best experience I had .This is perfect place to stay and a true value for money .More

Review collected in partnership with Best Western
Thank 142sunitac
Response from DaysInnSuitesMadison, Director of Sales at Best Western West Towne SuitesResponded 4 September 2017

Thank you for the wonderful review and endorsement of our hotel. We are very pleased that you chose us during your visit to Madison and that we exceeded your expectations. We hope to see you again soon and wish you safe travels along your journey....More

Reviewed 1 September 2017

My sister is in the UW hospital . If we have come back we will stay here again. Your best western was one of the nicest one we have stayed in. The breakfast was great and your staff was the best. Thank you for a...More

Review collected in partnership with Best Western
Thank James K
Response from DaysInnSuitesMadison, Director of Sales at Best Western West Towne SuitesResponded 4 September 2017

Thank you for the wonderful review and endorsement of our hotel. We are very happy that we could make your stay pleasant during such a trying time in your life. We offer healing wishes to your sister and strengthening hugs to you . We hope...More

Reviewed 1 September 2017

Bad customer service from Assistant Manager and RJ front desk agent. Received dirty sheets and if they were cleaned they had blood on them. Lost power the first night, plus refrigerator wasn't working and had an odor. The maintenance guy, Molly Rhi, and Teresa were...More

Review collected in partnership with Best Western
Thank chataras
Response from DaysInnSuitesMadison, Director of Sales at Best Western West Towne SuitesResponded 4 September 2017

Thank you for taking the time to review our hotel. We apologize for the feeling that we did not perform our best for you and after looking into the matter with staff and management it was found that while we tried to accommodate you as...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Dry Cleaning
Banquet Room
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 87 - US$ 186 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette
Details
Price range
US$ 87 - US$ 186 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette
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Traveller (29)
Room & Suite (41)
Dining (13)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Robert B
1 July 2017|
Answer
Response from DIBWSalesManager | Property representative |
I'm sorry but I am confused by your question.
0
Votes
wholiganlunatic
25 February 2017|
AnswerShow all 2 answers
Response from DIBWSalesManager | Property representative |
Hi. The deposit is up to the full stay plus 10%. It usually takes 3-15 business days to release depending pn ypur bank. We do take a cash deposit in leui of using you card and it is $100.
1
Vote
BeagleGuy5
17 February 2017|
Answer
Response from rst1108 | Property representative |
It is $20 per night per Room. Thank you for checking
0
Votes
Room Tips
"Room was quite."
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"Even numbered rooms face away from the highway."
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"Even # rooms face away from US12"
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"Rooms on top floor are a little quieter. I think that sound insulation between floors isn't quite as good..."
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