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BEST WESTERN East Towne Suites

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#13 of 61 Hotels in Madison
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN East Towne Suites
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605 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN East Towne Suites
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Showing 599: English reviews
Helenville, Wisconsin
Reviewed 27 January 2017

The room was very clean and spacious and had a couch and a balcony, which was nice. There is a pool and hot tub plus breakfast. The hotel is also located conveniently enough to things you would want to do in Madison. The service from the front desk was not outstanding, but not bad.

Thank kaymm89
Seth C, Manager at BEST WESTERN East Towne Suites, responded to this review

Thanks so much for staying with us. Please feel free to reach out to me any time that we provide service that is less than what you expect. Have a wonderful day!

Medford, WI, United States
Reviewed 23 January 2017

Easy access off and on the interstate. Local food choices beyond fastfood are excellent. Check in and Check out couldn't have been quicker. Feeling rested for the day's events is important to us and Best Western did not dissappoint for a wonderful stay.

Review collected in partnership with Best Western
Thank Charles C
Seth C, Manager at BEST WESTERN East Towne Suites, responded to this review

Thanks for choosing our hotel. We truly appreciate your patronage. Have a great day!

Madison, Wisconsin
Reviewed 19 January 2017 via mobile

Not bad for what it is. Decent price, decent rooms, and decent space if you need to have a quick meeting. The staff seems very willing to go out of their way to assist you. Close proximity to many things makes this worth a consideration.

Thank felixmadera
Seth C, Manager at BEST WESTERN East Towne Suites, responded to this review

Hi Felix, Thanks for staying with us. In the future, if you need to have a larger meeting, please know that we do have several meeting rooms available as well. Have a wonderful day!

Reviewed 12 January 2017

After a terrible experience at a BW in Black River Falls, WI. (with black water in the shower, toilet and sink), tht caused me to swear-off of this chain, I gave a BW in Madison East a chance. Boy was I impressed. Very clean, great friendly service from everyone at the site. And maybe the BEST breakfast that I've had...

Thank James G
Seth C, Manager at BEST WESTERN East Towne Suites, responded to this review

Hi James, We all fall short sometimes, and I'm truly happy that you were willing to give our brand another chance, and that you enjoyed your stay with us. Thanks so much for taking the time to write a review - it means a lot to us. --Seth

La Crosse, Wisconsin
Reviewed 9 January 2017 via mobile

We stayed here with some friends of ours. Check-in was easy, rooms were nice and clean and breakfast was good. The staff was excellent! Everyone was extremely friendly and helpful. We ended up heading to the lobby to play cards with our friends and the front desk staff offered to open the dining area for us so we would have...

Thank megeemo
Reviewed 2 January 2017

No matter how I tried to think of it, I could not view our room as a suite. It was l a long and narrow room. The bath is smaller than most closets. The door swings in and misses the sink by a small margin, just barely missed the water closet and luckily there is a stop in the floor...

Thank Matthew H
Seth C, Manager at BEST WESTERN East Towne Suites, responded to this review

Hi Matthew, Thanks so much for choosing to stay at our hotel. We hope to see you again soon.

Reviewed 31 December 2016

The man at the desk upon check in was professional and punctual. The suite we stayed in was clean and well appointed but the sink and the bath drains both backed up which I mentioned to the front end desk upon checking out. The complimentary breakfast which means free of charge which it is not, is actually mandatory since you...

Thank Eugene F
Milwaukee, Wisconsin
Reviewed 29 December 2016

The hotel was located in a nice area on the west side of the city. It was easily accessed from the interstate and just a few minute drive to downtown Madison. The room was clean and a good size. The staff was friendly and helpful. The breakfast offered a good selection and availability. It was a pleasant experience and we...

Thank william k
Appleton, Wisconsin
Reviewed 20 December 2016

My first stay at the Best Western East Town Suites was a good one. I was in town for three nights for a business conference and refused to stay where the conference was being held (just down the road…bad past experience). I found the BW because of its close proximity and positive feedback on TA. Thought the rates were really...

Thank Patrick M
Appleton, United States
Reviewed 19 December 2016

I enjoyed my stay. Service was friendly. Front desk did a good job of getting me a cab ride when needed. The real value was the freshly made eggs and sausage served during breakfast. It would be even better if you could find a low cost yogurt greek yogurt with low sugar and no artificial ingredients.

Review collected in partnership with Best Western
Thank douglasv802

52 photos of this hotel

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about BEST WESTERN East Towne Suites

Address: 4801 Annamark Drive, Madison, WI 53704
Region: United States > Wisconsin > Madison
Price Range: ₹ 4,974 - ₹ 8,835 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN East Towne Suites 2.5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Best Western East Towne Hotel Madison
Best Western Madison
Madison Best Western
Hotel Style:
#1 Best Value Hotel in Madison
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN East Towne Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN East Towne Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King bed with a suite.”
 of 5 bubbles thomask549, 23 Feb 2017 | Read review
“Might want to see if you can upgrade rooms for a bigger bathroom.”
 of 5 bubbles patrickmC8967DS, 20 Dec 2016 | Read review
“We thought fourth floor was quiet.”
 of 5 bubbles V2513ZPdavidh, 2 Nov 2016 | Read review
“. AC does its job quickly but keep it on low or you may come back to the Arctic.”
 of 5 bubbles marggus5050, 24 Oct 2016 | Read review
“Room with a Patio for people who smoke”
 of 5 bubbles rockanroll4u, 13 Sep 2016 | Read review
5 of 5