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La Quinta Inn & Suites Madison American Center

Booking.comUS$ 97*
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#33 of 63 Hotels in Madison
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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La Quinta Inn & Suites Madison American Center
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682 Reviews from our TripAdvisor Community

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Showing 680: English reviews
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Troy
Reviewed 2 days ago NEW

My husband and I spent last weekend here at the La Quinta. We normally stay at a hotel closer to our family who live there but there was some big event in Madison and rooms were scarce. At first glance the hotel and our room seemed nice. On the morning of our second day when my husband and I went...

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Helpful?
Thank chacha7602
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Madison American Center, responded to this review

I would like to start off by apologizing for your recent experience at our property. We pride ourselves on delivering exceptional customer service, and in this instance we failed to meet not only your expectations of quality service, but ours as well. We will speak with the housekeeping manager and use this incident as a way to train our staff...

HOTEL’S FAVOURITE REVIEW
Reviewed 29 January 2017

I dropped in here without a reservation while my husband was hospitalized at UW overnight. This was my second stay here. As an Elite member I got a King Suite room upgrade at a very good price. I will stay here again when in Madison. Great property!

Review collected in partnership with La Quinta
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Helpful?
Thank Sue P
About Hotel's Favourite Review
Reviewed 4 days ago NEWvia mobile

Toilet did not work floor was wet i messed up my socks and was told to use the swimming pool rest room when I needed to go mind you I'm on the 3rd floor and the pool is on the first so every time I needed to use the rest room I had to re dress myself and go down...

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Helpful?
Thank Mis M
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Madison American Center, responded to this review

Thank you for taking the time to write a review of your stay. The issues you described regarding the toilet is truly regrettable. We are very sorry for the inconvenience this caused during your stay. Your comments will be reviewed by management, and we will make sure we are thoroughly inspecting rooms and promptly reporting maintenance issues to make sure...

Riverwoods, IL
Reviewed 1 week ago

Our bed dipped low in the middle and the room seemed a bit dingy. The desk clerk didn't seem too upset when we reported the terrible mattress. Athletic teams from around the state stay here and so it's sometimes noisy. I will say the breakfast is always abundant if crowded.

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Helpful?
Thank LuchaLew
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Madison American Center, responded to this review

Your feedback about your recent stay is greatly appreciated. We are immensely troubled that the noise and bed issues you experienced caused your stay to be unpleasant. These are not indicative of the guest experience we strive to provide and are working tirelessly to eliminate this from reoccurring. We hope that your next visit to the area will lead you...

Reviewed 1 week ago

My boyfriend & I stayed here recently for a weekend trip to Madison. La Quinta offers a great price for the accommodations we received. Everything was clean and well-kept; the breakfast offered a wide variety of options and was completely complimentary! The front desk staff was incredibly warm & welcoming upon our arrival.

Review collected in partnership with La Quinta
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Helpful?
Thank Brittany W
Milwaukee, Wisconsin
Reviewed 2 weeks ago

I chose this hotel because it was close to where I needed to be. The lobby and bar areas were nice as was the pool area. The young man who checked me in was fabulous! He works the 3-11 pm shift. I can't remember his name :-( The room was clean, but I don't think used often. I was on...

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Helpful?
Thank Tracy H
lqgm53718, General Manager at La Quinta Inn & Suites Madison American Center, responded to this review

It sounds like your room was missing the finishing touches you should expect! We are working hard to correct the problems you reported! We have triple pane windows that seem to deflect the highway noise for most, we are sorry that wasn't the case for you.

Eau Claire, Wisconsin
Reviewed 2 weeks ago

The shower drain was very slow resulting in at least an inch of standing water, shower curtain rod was sagging, and mold on the shower curtain. The safety larch looked like it had been forced. We were offered a new room but the beds were visibly sagging and one bed looked like the frame was broken.

Review collected in partnership with La Quinta
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Helpful?
Thank meli123452017
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Madison American Center, responded to this review

Thank you for your feedback of your recent stay with us. We understand you were unhappy with the cleanliness and condition of your room and we are very sorry for this experience. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. The Hotel Management Team will be working with our housekeeping...

Milwaukee, Wisconsin, USA
Reviewed 2 weeks ago

The hotel is very clean and the staff is helpful. The beds are extremely comfortable. We love being able to bring our dogs. We would definitely recommend staying at this Laquinta when you come to Madison.

Review collected in partnership with La Quinta
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Helpful?
Thank 345rebekahs
Cuba City, United States
Reviewed 3 weeks ago

Very nice, clean place to stay and convenient location in city. Nice breakfast but wished they would add some hot sausages or bacon and also some scrambled eggs to the meal. Just waffles doesn't put the cherry on the sundae.

Review collected in partnership with La Quinta
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Helpful?
Thank Dennis C
Port Charlotte, Florida
Reviewed 4 weeks ago via mobile

Front desk manager is very personable and professional. Construction debris all over hotel, it needs a good cleaning/vacuuming. Nice that it does not charge customers when bringing furry family members. Fitness room was a mess: overflowing garbage, no towels, no water cups, no disinfectant, no paper towels both days I stayed. Breakfast was typical fair; over processed tasteless baked goods,...

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Helpful?
Thank chefstefwithanF

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff

Additional Information about La Quinta Inn & Suites Madison American Center

Address: 5217 E Terrace Dr, Madison, WI 53718-8339
Region: United States > Wisconsin > Madison
Price Range: ₹ 6,122 - ₹ 8,957 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — La Quinta Inn & Suites Madison American Center 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
La Quinta Inn & Suites Madison American Hotel Madison
La Quinta Inn And Suites Madison American Center
La Quinta Madison
Madison La Quinta
Hotel Style:
#1 Romantic Hotel in Madison
#1 Family Hotel in Madison
#12 Business Hotel in Madison
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Madison American Center staff and other travellers.
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Questions? Get answers from La Quinta Inn & Suites Madison American Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for top floor away from elevator.”
LuchaLew, 16 Apr 2017 | Read review
“Don't pick a room at either end of the hallway.”
K9923UBtracyh, 12 Apr 2017 | Read review
“King suite with pull out bed was nice due to having separate sitting space away from bed. The bedroom had a door for extra privacy.”
wisco26, 18 Mar 2017 | Read review
“Make sure to bring your home phone charger.”
decemberbrain, 7 Sep 2016 | Read review
“Look at the room before moving in.”
877chrisy, 12 Aug 2016 | Read review
5 of 5
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US$ 97* /night
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Prices are for 1 room, 2 adults
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