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Fairfield Inn & Suites Madison East

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#20 of 61 Hotels in Madison
Certificate of Excellence
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Fairfield Inn & Suites Madison East
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252 Reviews from our TripAdvisor Community

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Showing 250: English reviews
Milford, Massachusetts
Reviewed 1 week ago

This was an ideal place to stay. Having traveled and stayed at many Marriott properties, this place has an excellent rating from one and all, including myself. I do suggest insulating the metal that surrounds the window glass for the entire hotel. It gets downright cold in Wisconsin, and blowing in some foam insulation would make the breakfast nook and...

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Helpful?
Thank Bravestar1
Joellyn S, General Manager at Fairfield Inn & Suites Madison East, responded to this review

It was our pleasure to have you as our guest at the Fairfield Inn & Suites Madison East. Thank you for your suggestion on insulating the metal around the windows, I will be passing your feed back along to our Chief Engineer. We look forward to seeing you again the next time your travels bring you in to Madison. Thank...

Reviewed 1 week ago

I've been coming back and forth to this hotel for over an year! The staff is just amazing.. especially Shannon and Sarah!! Every single time that I check in...they ensure that I have the most personal and meaningful experience. The staff is very attentive to my needs and ensure that I don't have any issues during my stay. The rooms...

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Helpful?
Thank Penny H
Joellyn S, General Manager at Fairfield Inn & Suites Madison East, responded to this review

Thank you for choosing Fairfield Inn & Suites every time you are in the area. I am so happy to hear that Shannon and Sarah are making sure that everything is taken care of for you and ensuring you have a pleasant stay. I look forward to meeting you the next time your travels bring you to town. Thank you,...

Alexandria, Virginia
Reviewed 2 weeks ago

One night at the Fairfield Inn in Madison. Trip to Minnesota and we stayed here after a long day driving. Room was nice and large, beds soft and clean and bathroom clean. Breakfast was good. Would come again.

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Helpful?
Thank sa39561
Joellyn S, General Manager at Fairfield Inn & Suites Madison East, responded to this review

Thank you for staying with us on your way to Minnesota. I am so glad to hear about your experience at our hotel and that you were able to relax after a long day of driving. We hope to see you again when you are traveling through Madison. Thank you Joellyn Stewart

Reviewed 3 weeks ago

The Hotel was clean and staff courteous. Shuttle service was definitely a plus. Only two issues: 1. Rooms were very hot on 2nd floor - unable to control the room temp - had to move to another room. 2. There are $20 per room pending charges on my debit card. I was not notified that this would occur and when...

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Helpful?
Thank Patrick J
Joellyn S, General Manager at Fairfield Inn & Suites Madison East, responded to this review

Thank you for your feedback on your stay with at our hotel. I sincerely apologize about the temperature in the room and that you were not informed about the authorization on your card for incidentals. The authorizations can take 3-7 business days to release. If you are still seeing an authorization on your card please feel free to call me...

London
Reviewed 16 December 2016

Stayed here at short notice on business 13th - 16th Dec 2016 Staff are very professional are happy to help. Rooms are well equipped, the minute you open your room door you can see that it's clean. This hotel has great facilities and is in a good location. Wi-Fi is excellent so it's a good place to work from. The...

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Helpful?
Thank becks69
Joellyn S, General Manager at Fairfield Inn & Suites Madison East, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites Madison East. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Thank you for staying at the Fairfield Inn & Suites Madison East and we hope you choose to stay...

Cape Coral, Florida
Reviewed 4 December 2016

I stay here at least once a year and they never disappoint. Their property is near plenty of shopping and dining. It is about a 15-20 minute drive from the airport depending on time and traffic. The property is updated and the rooms comfortable. The staff have always been very friendly and helpful. There is a Courtyard right next door...

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Helpful?
Thank Charles1019
Joellyn S, General Manager at Fairfield Inn & Suites Madison East, responded to this review

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. We look forward to your next visit to Madison. Thank you, Joellyn

Janesville, Wisconsin
Reviewed 30 November 2016 via mobile

I attended a convention here a couple weeks back with some friends. We found the location convenient for our stay but more importantly it was comfortable and quiet. Many hotels I have stayed in are noisy in many ways whether the hall, mechanicals or people next door. The three nights we were there we heard none of that. And to...

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Helpful?
Thank Duane F
Joellyn S, General Manager at Fairfield Inn & Suites Madison East, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites Madison East. We appreciate your feedback and are delighted to hear that you had a quite stay and enjoyed the breakfast in the mornings. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We look forward to seeing you the...

Champaign, Il
Reviewed 1 November 2016

easy hotel to get to from freeway. easy route to downtown on washington. about 20 minutes from downtown. nice breakfast. the lady who serves breakfast works hard and is very nice. rooms are clean and modern and comfortable. will stay here again.

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Thank todc
Phillip M, Manager at Fairfield Inn & Suites Madison East, responded to this review

Oh wonderful! Thanks so much for sharing this gracious review of your recent stay with us, and for the kind words about out breakfast team! It will be my pleasure to pass along the great review to both of them. Your intention to return is the biggest vote of confidence for us--we look forward to your next visit and we...

Iowa City, Iowa
Reviewed 30 October 2016

We stayed here on our way to Milwaukee for a wedding. We chose the hotel based on it's location and my Marriott membership. Even though we had a reservation I called ahead while we were in route to let them know that we were going to be arriving late. The staff was very appreciative and very helpful when we arrived....

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Thank as3dgfad6
Phillip M, Manager at Fairfield Inn & Suites Madison East, responded to this review

Thanks so much for sharing this great review of Fairfield Inn & Suites, and I hope you had a fantastic wedding weekend! We really appreciate the kind feedback, particularity your shout-out to our breakfast team; I'll be so happy to pass along that you enjoyed your morning breakfast with us. Thanks again, and I hope we can be of service...

Chicago, Illinois
Reviewed 25 October 2016

Stayed here many times for work. Pros: - friendly staff - very clean - cannot stress this enough - decent breakfast - fast wifi - shuttle to take you where you need to go Cons: - bathtub instead of walk in shower - wish I didn't have to make that step in and out of the tub to shower -...

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Helpful?
Thank Chicago Flyer
Phillip M, Manager at Fairfield Inn & Suites Madison East, responded to this review

Thanks for sharing this thoughtful review of your many stays with us here at Fairfield Madison East. I'm grateful for your candor, both in the positive and negative comments about your experiences at our property. Our goal is always to provide an impeccably clean room paired with memorable service for all of our guests. I'm glad we've been able to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Fairfield Inn & Suites by Marriott Madison East is located within one mile of over 150 shops and restaurants and is just a hop, skip and a jump off Interstate 90/94 and the Dane County Regional Airport. The hotel is just minutes from downtown Madison, University of Wisconsin, Kohl Center, Covance, Alliant Energy Center and the Overture Center. ... more   less 

Additional Information about Fairfield Inn & Suites Madison East

Address: 2702 Crossroads Drive, Madison, WI 53718
Region: United States > Wisconsin > Madison
Price Range: ₹ 7,571 - ₹ 12,346 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Madison East 2.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Fairfield Inn And Suites Madison East
Fairfield Inn & Suites Madison East Hotel Madison
Hotel Style:
#4 Family Hotel in Madison
#6 Business Hotel in Madison
#16 Romantic Hotel in Madison
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Madison East staff and other travellers.
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Questions? Get answers from Fairfield Inn & Suites Madison East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had the best room by far, I was right in front near the pool and across from breakfast”
  • No idea what the green bowl is for, but thankfully it doesn't move, so it can't get broken.
  • Who's that on the bed?
  • Emma did a perfect job cleaning.
 of 5 bubbles Bravestar1, 9 Jan 2017 | Read review
“Rooms opposite of the highway are quieter..but you need to be aware of the light from the top of the building on the other side”
 of 5 bubbles 839pennyh, 9 Jan 2017 | Read review
“2nd floor rooms very hot. Unable to control temp via the thermostat. Be weary of the $20 per room pending charge when booking”
 of 5 bubbles , 29 Dec 2016 | Read review
“I enjoyed an upper room on the north side of the building close to the stairs.”
 of 5 bubbles 300kirkf, 18 Oct 2016 | Read review
“room 132 great view”
 of 5 bubbles lor35805, 17 Oct 2016 | Read review
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