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I rarely write poor reviews because I'm not that picky. But this hotel was not at all what they claim. My daughter and I went to Madison for a girls getaway. Thought I was getting a deal when I got this Holiday Inn for 104...More
We had a king suite. The couch area was clearly separated from the sleeping area by the bathroom and fridge area, so it was a suite rather than just a large room. It was attractive, with high ceilings (we were on the 4th floor). We...More
1 Thank Rosemary W
Response from GeneralManagerps, Guest Relations Manager at Holiday Inn Hotel & Suites Madison WestResponded 4 September 2017
Thank you so much for taking the time to provide us with such a detailed review regarding your stay at our location, Holiday Inn Madison West.
We are thrilled to hear that you enjoyed the King Suite you stayed in as we do offer fourteen...More
Stay one night for business for its location.
The guest rooms definitely could be renovated. The staffs are friendly and room is clean.
If I will visit this area, i will pick up Hilton Garden Inn 1 mile away.More
Response from GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison WestResponded 25 August 2017
Thank you so much for your review, and mentioning how friendly the staff was and how clean the property is.
We are aware that this property is due for a renovation. We are working with our Management Team and Ownership Group to move our scheduled...More
4 of us checked in on August 4th, 2017. We were supposed to get a King Whirlpool Suite (as pictured in the attached pictures). Instead we got a room that was the size of a closet with a broken bunk bed (also attached in pictures)....More
This hotel is beautiful and the restaurant is fantastic. I was upgraded to a suite and was very impressed! It's the first holiday inn that had the elite lounge. The only negative was that the internet was kind of slow. I was so impressed with...More
US$ 103 - US$ 164 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#17 Family Hotel in Madison
Non-Smoking Rooms ,
Number of rooms
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Response from Brandywine2 | Reviewed this property |
Sorry to be so late in getting back to you. I believe the passes are free if you are guests in the hotel. We've had guests join us from outside the hotel and we used the passes for their kids as we didn't have kids with us.