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Crowne Plaza Hotel Madison

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446 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Madison
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Showing 445: English reviews
Mesa, Arizona
Reviewed 30 June 2014

I stayed here when my plane was delayed due to a tornado. There is a free shuttle that picked me up from the airport and that was a sight for sore eyes at 3am. The person at the front desk said that breakfast was until 11am but that had changed to 10am, so I missed breakfast (again it was 3am...

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Helpful?
Thank SpinozasLens
Karen T, Manager at Crowne Plaza Hotel Madison, responded to this review

Dear Guest. Thank you for your comments. Glad we were able to be of service during such turbulant weather. Thank you for your business. We look forward to your next visit to Madison. Enjoy your day.

Duluth, Minnesota
Reviewed 29 June 2014

When we arrived to the hotel, it was about 9pm. There was one person checking guests in, with a line of about 5 or 6 people waiting. When we finally got up to our room, there was a pile of dirty towels on the bathroom floor, no soaps in the bathroom, and hair on the bed. We then had to...

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1Thank TorieandJosh
Karen T, Manager at Crowne Plaza Hotel Madison, responded to this review

Dear Guest. We are very sorry we did not meet your expectations. We would appreciate an opportunity to make this right with you. Please call the hotel direct and ask for the General Manger. We value your business. Thank you and have a good day...

Memphis, TN
Reviewed 19 June 2014 via mobile

The Crowne Plaza is aging, but is being kept quite well. My king suite was clean and spacious, though the sofa had some sagging and upon first entrance, the room has a bit of an odor that was probably due to its aging. Pricing at $179 was not a great value being that it is showing its age, but overall...

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Thank truly77
Karen T, Manager at Crowne Plaza Hotel Madison, responded to this review

Dear Valued Guest, Thank you for your feedback. We are glad you had a positive experience overall in our hotel. Thank you for making the Crowne Plaza your brand of choice. Have a great day....

Saint Germain, Wisconsin
Reviewed 18 June 2014

I have stayed at the Crowne Plaza by the East Towne Mall on numerous occasions. I really love the pool! The exercise facilities get by but nothing special. I have been noticing some of the hall carpeting is getting worn and some major water damage near the front lobby. However, the room cleanliness has always been good. They do have...

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Helpful?
Thank EatRDTravel
Karen T, Manager at Crowne Plaza Hotel Madison, responded to this review

Dear Valued guest, Thank you for taking the time to give us your feedback. We appreciate your business and we look forward to your next visit to Madison. Thank you for making Crowne Plaza your hotel brand of choice. Enjoy your day....

Savoy, Illinois
Reviewed 18 June 2014

After getting this hotel assigned to me through an accepted Priceline.com bid, I looked up some reviews. I saw some terrible reviews about how run down the place was and how awful it was. I was very concerned about taking my family (wife and three kids under 6). All I can say is that I'm not sure why everyone else...

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Helpful?
Thank BLBLBLBLBLBL
Karen T, Manager at Crowne Plaza Hotel Madison, responded to this review

Dear Valued Guest. Thank you for taking the time to give us your feedback, we appreciate it. Thank you for making Crowne Plaza your hotel brand of choie. We look forward to your next visit to Madison---Have a great day...

portland or
Reviewed 17 June 2014

I'd probably give them a 3.5 if possible. Staff was great, check in fine and room large and clean. When you walk into the hotel. the pool is right there in the lobby. Kind of strange. Some people should not be in public in bathingsuits! The room itself was good but the bathroom ceiling was about a foot lower than...

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Thank embr
Karen T, Manager at Crowne Plaza Hotel Madison, responded to this review

Dear Valued Guest, I am sorry your expectations were not met during your recent stay in Madison. We would appreciate an opportunity to make this right with you. Please contact General Manager, Ousman directly at 608-244-4703. Thank you and have a good day...

chicago
Reviewed 17 June 2014

well, I know that hotels give the crappiest rooms to folks who book through discount sites, so I already had braced myself for a massive letdown. (Not that I really care, because when I travel I am only in the room to sleep and shower). We were on the third floor overlooking a McDonald's. The furniture was really beat up,...

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Helpful?
Thank madcapgirl
Karen T, Manager at Crowne Plaza Hotel Madison, responded to this review

Dear Valued Guest, I am very sorry, your expectations were not met during your recent stay with us. We would appreciate an opportunity to make this right with you. Please contact General Manager, Ousman @ 608-244-4703. Thank you and have a great day.

Green Bay, Wisconsin
Reviewed 17 June 2014

I had a 2 nights reservation to attend my son's graduation in May. First of all, very pricey. Second, I made the reservation in January and I paid it in advance and in full. My stay was ok, even though the hotel seems old and beaten-up, really needs some updates in the rooms. Air conditioner wasn't working good either. Today...

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Helpful?
Thank Bragazil
Karen T, Manager at Crowne Plaza Hotel Madison, responded to this review

Dear Valued Guest...I am so sorry you had a bad experience. We would appreciate an opportunity to make this right with you. Please contact Karen T @ 608-244-4703. Thank you, and enjoy your day...

Hoffman Estates, Illinois
Reviewed 16 June 2014

My husband had a last moment trip for work to Madison WI. Even though check in was much later in the day, the front desk let him check in super early because he was on the road all night. I joined him later in the day. Very clean rooms, great pool and hot tub. If ever in Madison again I...

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Helpful?
Thank ChristineL18865
Karen T, Manager at Crowne Plaza Hotel Madison, responded to this review

Dear Valued Guest... Thank you for your feedback. We are so glad you had a good experience at our hotel. Thank you for making Crowne Plaza, You hotel brand of choice. Enjoy your day...

Westby, Wisconsin
Reviewed 8 June 2014

We had to make a last minute stay Madison, WI and most hotels where book full! We stop at the Crowne Plaza and they got us right in made are stay so easy. We had great supper with two super nice servers Phil and Lacie wow. servings where huge and the price was perfect! Also Tim at the front desk...

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Helpful?
Thank keith b
Karen T, Manager at Crowne Plaza Hotel Madison, responded to this review

Dear Guest.. We SO appreciate you taking the time to let us know of the great service provided to you by our associates. We value your business and look forward toyour next visit to Madison. Thank you for making Crowne Plaza your hotel of choice. Enjoy your day...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Madison Crowne Plaza Hotel is located in Madison Wisconsin, and is the place to meet for meetings and weddings alike. Our premier Madison hotel is located on the east side, only 3 miles to Dane County Regional Airport, with free 24 hour airport shuttle (departing hotel on every hour), and near to downtown Madison, Monona Terrace Convention Center, Alliant Energy Center and Coliseum, The Kohl Center, The new Overture Center for the Arts, University of Wisconsin and the Wisconsin State Capitol. The hotel has recently upgraded beds to a new level of comfort with 7-pillows, a plush duvet, luxurious sheets and a pillow-top mattress. A great night sleep-guaranteed! The Crowne Plaza Madison, Wisconsin is a newly renovated 6 story hotel conveniently located off I-90/94/39, near East Towne Mall, Madison's largest mall, as well as theatres and restaurants. The Crowne Plaza Hotel Madison - East Towne, a family-friendly hotel where kids stay free in parents' room and ages 12 and under eat free. Don't leave your pet home alone - the Crowne Plaza Madison is a pet-friendly hotel, offering added amenities at check-in for your furry friend! Crowne Plaza, the best value for Madison Wisconsin Hotels. ... more   less 

Additional Information about Crowne Plaza Hotel Madison

Address: 4402 E Washington Ave, Madison, WI 53704-3724
Region: United States > Wisconsin > Madison
Price Range: ₹ 6,872 - ₹ 13,289 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Madison 3.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Crowne Plaza Madison
Madison Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Madison staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Madison staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just don't”
  • Tastiness in the bathroom.
Pilotgoddess, 16 Feb 2017 | Read review
“Stay above 3rd floor or you will be potentially open to the lobby”
  • This was the
renfieldee, 13 Jan 2017 | Read review
“Rooms on the back side not facing the street would be preffered.”
nickstelmat308, 15 Nov 2016 | Read review
“Go to another establishment.”
C308XAmichellev, 7 Nov 2016 | Read review
“Ask more questions regarding non-smoking rooms”
IreneK463, 20 Oct 2016 | Read review
5 of 5