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Country Inn & Suites By Carlson, Hot Springs

TravelocityUS$ 98*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 98*
US$ 99*
US$ 98*
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Country Inn & Suites By Carlson, Hot Springs
Country Inn & Suites By Carlson, Hot Springs
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227 Reviews from our TripAdvisor Community

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Showing 227: English reviews
Start your review of Country Inn & Suites By Carlson, Hot Springs
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Memphis, Tennessee
Reviewed 3 days ago NEW

Booked family vacation here. Stayed friday night no problem. Then saturday when returned after touring the town, the lights were out. Found out they had a fire and we had to move to motel next door. We booked here $140 a night for indoor jacuzzi/pool. Moved us to motel with outdoor pool. Really??!! Ok refunded my credit card for inconvenience...

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Helpful?
Thank worldtraveler803
00gc, General Manager at Country Inn & Suites By Carlson, Hot Springs, responded to this review

Thank you for taking the time to review your stay. Please accept my apology for the situation occurred while you were here. We realize evacuation is not a pleasant experience, but the results may have been a devastating loss of life. In a situation such as this, the safety of our guests takes priority over everything else. We are also...

Nashville, Tennessee
HOTEL’S FAVOURITE REVIEW
Reviewed 1 November 2016

From checking in, to getting up to the room, this is a really nice property, friendly staff, rooms were immaculate and the free breakfast in the morning was really good. The girl working the morning breakfast was on top of keeping everything fresh, full and was helpful if we needed anything. The gentleman working the front desk automatically upgraded us...

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Helpful?
Thank Rachel L
About Hotel's Favourite Review
ManagerX1, Manager at Country Inn & Suites By Carlson, Hot Springs, responded to this review

Thank you for being our loyal guest and for the super feedback regarding your stay at Country Inn & Suites by Carlson, Hot Springs, AR! We are so delighted to read that you loved our breakfast offerings and your clean room. We are also pleased that our team promptly and cheerfully met your needs during your stay and made it...

Reviewed 1 week ago via mobile

I stayed here for three nights, and I switched rooms after the first night so I could be on the same floor as my friends. Room 205, AC went down to 60, which was nice because I like my room cool. There was No conditioner, 2 lotions and shampoo instead... Good pillows Room 308, AC only went to 65, barely...

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Helpful?
Thank Cynthia S
00gc, General Manager at Country Inn & Suites By Carlson, Hot Springs, responded to this review

Cynthia, thank you for sharing your review. Please accept our apologies for issues you experienced and for the resulting frustration and inconvenience. Your feedback is valued as it helps our housekeeping and maintenance team to look into the areas where we can improve. I hope you will give us another chance to impress you on your next trip through this...

Holiday Island, Arkansas
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank mmpay2go
00gc, General Manager at Country Inn & Suites By Carlson, Hot Springs, responded to this review

Sand Springs, United States
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank jewelln2017
00gc, General Manager at Country Inn & Suites By Carlson, Hot Springs, responded to this review

Collierville, Tennessee
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank tnreview
00gc, General Manager at Country Inn & Suites By Carlson, Hot Springs, responded to this review

orland park, il.
Reviewed 3 weeks ago

I have found that the chain offers good consistent value. Rooms clean and comfortable, usually convenient location. Short drive to town. Only disappointment was the hot tub. We stayed 3 nights and hiked a lot and looked forward to a soak in evening. 1st night the heater was off & water was colder than the pool. 2nd & 3rd night...

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Helpful?
Thank rlav48
00gc, General Manager at Country Inn & Suites By Carlson, Hot Springs, responded to this review

Thank you for your loyalty towards our brand and choosing to stay at Country Inn & Suites by Carlson, Hot Springs, AR! We are delighted to read that you enjoyed your comfortable room and found us to be a good value. I have shared your concern in regard to the hot tub with the respective team in an effort to...

Little Rock, Arkansas
Reviewed 4 weeks ago

We stayed only overnight, but was a very poor hotel. The air conditioner was out in our room also the exhaust fan was out in the bathroom. The fan would run but the steam from the shower was not pulled out of the bathroom. This obviously been this way for a while because there was mold in the shower and...

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Helpful?
Thank ladonnaadamsrn
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Hot Springs, responded to this review

Thank you for reaching out to us. We apologize for the multiple issues you've encountered with regards to the amenities of your room during your stay. Your review gives us the opportunity to continuously improve our services. We hope for another chance to have you as our guest at any of our Country Inn & Suites hotels in the future.

Jonesboro, Louisiana
Reviewed 4 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank rrjcouple
00gc, Manager at Country Inn & Suites By Carlson, Hot Springs, responded to this review

Hot Springs, Arkansas, United States
Reviewed 5 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Dixie T
00gc, General Manager at Country Inn & Suites By Carlson, Hot Springs, responded to this review

250 photos of this hotel

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, Hot Springs

Address: 4307 Central Avenue, Hot Springs, AR 71913
Region: United States > Arkansas > Hot Springs
Price Range: ₹ 6,425 - ₹ 10,408 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Hot Springs 2.5*
Number of rooms: 1
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Also Known As:
Country Inn & Suites Hot Springs Hotel Hot Springs
Country Inn And Suites Hot Springs
Country Inn Hot Springs
Hot Springs Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Hot Springs staff and other travellers.
1 question
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Whiteville, Tennessee
7 months ago

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Questions? Get answers from Country Inn & Suites By Carlson, Hot Springs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“poor customer service”
ladonnaadamsrn, 31 Mar 2017 | Read review
“Try not to get room 321. Phone does not work; toilet ran all night. We had to turn off the water to the toilet to stop the noise.”
623cheryll, 19 Mar 2017 | Read review
“Quiet Floor for us was on the 2nd floor”
F3811ODrachell, 1 Nov 2016 | Read review
“they got indoor swimming pool”
D6480WCmaryb, 17 Aug 2016 | Read review
“No specific recommendations.”
908SandraW, 13 Jun 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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