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Embassy Suites by Hilton Hot Springs

Expedia.comUS$ 180*
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Certificate of Excellence
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Embassy Suites by Hilton Hot Springs
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1,235 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Hot Springs
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Showing 1,233: English reviews
Oklahoma City, Oklahoma
Reviewed 8 June 2016

Beautiful interior view from room. Had made to order breakfast if wanted made to order pancakes, eggs, omelettes. Also had good breakfast buffet. Shuttle available for use to within 3-5 miles of hotel. Enjoyed 2 room suite.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 496mickeyz
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you for choosing our hotel for your Niece's wedding and thank you for the nice five star review. We are very pleased that you enjoyed our free made to order breakfast and buffet, as well as our complimentary shuttle service and our 2 room suites. We hope that you will return soon. Sincerely, Kurt Schatzl General Manager

Katy, Texas
Reviewed 8 June 2016

We were there June 3-5. Our hotel room needed some updates. The staff were friendly and courteous. We stayed on the top floor (9). There was no ice on in the ice machine Fri. night. Notified hotel they did bring me a bucket of ice. Sunday morning there still was no ice. The breakfast was good but they only had...

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Helpful?
Thank Robert S
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you for staying with us for your nephews wedding. It was nice to talk to you. I appreciate your comments and glad we were able to get you some flavored coffee creamer for your second cup of coffee. The ice machine on the top floor is once again operational. We hope you will give us another try soon. Sincerely,...

Kansas City, Missouri
Reviewed 7 June 2016

Nice hotel and staff. Embassy always has a nice hotel. Love the suites. Everything is nice and clean. This hotel had extra choices on the evening reception. Really loved the bartender! The snacks were nothing great.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank I-love-clean
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

You are most welcome. We love clean too. Thank you for staying with us and thanks to for the review. We appreciate the feedback. We are very pleased that you thought we have a nice hotel and staff. Thank you for mentioning our terrific bartender and the cleanliness of our hotel. We hope you will return soon. Sincerely, Kurt Schatzl...

Shreveport, United States
Reviewed 4 June 2016

Staying at the Embassy Suites in Hot Springs, AR is a treat for us and a must when we "must get away". Everything we need, and extras too. Staff is always attentative and friendly. Buffet breakfast is awesome and the Bistro Restaurant is second to none. We look forward to not having to go out for superb food.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Sterlin J
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you very much for taking the time to post such a nice review about our hotel. We are honored to be your home away from home when you must get away. Thank you for mentioning our attentive and friendly staff and the great food and service you receive in Bistro 400 and from our Breakfast Team. We look forward...

Reviewed 4 June 2016 via mobile

Wonderful check in staff! Awesome large and quiet corner suite! Lots of special extras that the staff provided for our Anniversary celebration! Very large breakfast area with many choices...Plenty of parking near hotel. Great area to walk/jog especially on the Promenade and downtown area trails, etc.

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Helpful?
Thank dukefanclub
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you so much for staying with us and thank you for taking the time to post a 5 star 'Hidden Gem' review. We are very pleased that your enjoyed the extra effort our Guest Services staff took to acknowledge your special anniversary getaway. We are glad that you got to enjoy our beautiful downtown area. Thank you also for...

Monroe, Louisiana
Reviewed 3 June 2016

Last minute getaway to Hot Springs, AR. Our stay at Embassy Suites was top notch. Great room. Great staff. Excellent hot breakfast buffet. made to order omelets, eggs and pancakes. The bar was very convenient in the guest area of the lobby. Hotel restaurant located in same area. Very nice seating area for breakfast and bar.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Mike T
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you for choosing our hotel for you last minute getaway to Hot Springs. We appreciate that time you took to post such a nice review about your 'top notch' stay. Thank you for mentioning your great room our great staff and our varied food and beverage offerings. We hope that you will return soon. Sincerely, Kurt Schatzl General Manager

Wichita Falls, Texas
Reviewed 1 June 2016

This hotel was amazing! Our room was very nice and the staff was friendly and accommodating. Every night from 5:30pm-7:30pm was happy hour with free snacks and cocktails, which we really enjoyed. The breakfast buffet had a great selection with an omelette and pancake station. I would definitely stay here again!

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Helpful?
Thank llgraham
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you for allowing us the opportunity to be of service to you and thank you posting such a nice review about your experience. We love that you had an amazing experience. Thank you specifically for mentioning your nice suite and the friendly and accommodating service that you received from our team members. We are glad that our free made...

Elk Park, United States
Reviewed 31 May 2016

We were very pleased with this hotel. Beautiful location, clean, friendly service. Easy access. We stayed here with our two small dogs. This is located downtown but was still easy access. We would stay here again.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Donna G
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you for staying with us and thank you for taking the time to post such a nice review about your experience. We appreciate your mention of our beautiful location, the cleanliness of the hotel and the friendly service that you and your family received. We look forward to being of service to you in the future. Sincerely, Kurt Schatzl...

Reviewed 30 May 2016

I felt my body relax as I entered the lobby after hours of traveling. It only got better from there. Check in was quick, the staff recommended a safe running route that let me take in the local culture while meeting my fitness needs, and the made to order omelet was scrumptious. The meeting room was perfect. An overall outstanding...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank kerrig802
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you sharing your awesome experience on TripAdvisor. We are very pleased that you were able to relax and that you had a nice check in experience and good recommendations from our staff. Thank you also for commenting on our free made to order breakfast and our meeting rooms. We are glad your visit was a success and we look...

Reviewed 30 May 2016 via mobile

Not what you expect from an Embassy Suites. The rooms are dirty. The bathrooms floors look like they don't get clean. I woke up in the middle of the night an found a cockroach. The drain in the tub was clogged. The room feels muggy. Extremely disappointed with stay.

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Helpful?
Thank Yusi1
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Please accept my sincere apologies that your accommodations did not meet your expectations or our normal high standards. I have shared your comments with our housekeeping team and we will strive to be more consistent in delivering the level of quality and service that our guests have come to expect from us. We hope that you will try us again...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come explore the beauty Hot Springs at the Embassy Suites Hot Springs!Centrally located in the heart of Hot Springs, we offer easy access to all the destinations and beauty that this city has to offer! Come explore Hot Springs National Park, downtown Hot Springs, The Gangster Museum of America, Oaklawn Racing & Gaming, Garvan Woodland Gardens, and Magic Springs Amusement Park!Our 2-room suite hotel offers separate dining and living areas, 24 hour business center, free cooked-to-order breakfast, and complimentary drinks at our nightly Manager's Reception. We also offer one of the premier spa facilities at Spa Botanica. Need some meeting space? We are also directly connected to Summit Arena and Hot Springs Convention Center! ... more   less 

Additional Information about Embassy Suites by Hilton Hot Springs

Address: 400 Convention Blvd, Hot Springs, AR 71901-4203
Region: United States > Arkansas > Hot Springs
Price Range: ₹ 10,795 - ₹ 17,841 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hot Springs 3.5*
Number of rooms: 246
Reservation Options:
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Also Known As:
Embassy Suites Hot Springs Hotel Hot Springs
Hot Springs Embassy Suites
Hotel Style:
#3 Romantic Hotel in Hot Springs
#4 Green Hotel in Hot Springs
#5 Business Hotel in Hot Springs
#5 Family Hotel in Hot Springs
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Hot Springs staff and other travellers.
17 questions
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2 months ago
The Colony, Texas
11 months ago
Jackson, Tennessee
over a year ago
Texarkana, Texas
29 days ago

See all questions (17)

Questions? Get answers from Embassy Suites by Hilton Hot Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book dinner in advance to get the best table”
R2158XEsarahm, 12 Apr 2017 | Read review
“We stayed on the 2nd floor near elevators. No problems, easy access to lobby.”
lsydneyfisheri, 19 Mar 2017 | Read review
“We are on the top floor so occasionally it took a long time to get down”
kimr972, 19 Mar 2017 | Read review
“Across the street from the convention center with great parking in the rear of the convention center.”
KenW927, 15 Mar 2017 | Read review
“Ask for a corner suite - a little more money but worth it.”
tcbell, 12 Mar 2017 | Read review
5 of 5
Expedia.com
US$ 180* /night
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Booking.comUS$ 181
TravelocityUS$ 180
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Prices are for 1 room, 2 adults
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