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Clarion Resort on the Lake

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Traveller (81)
360
Panoramas (9)
Traveller (81)
360
Panoramas (9)
Dining (43)
Overview
4813 Central Ave, Hot Springs, AR 71913-7405 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews(377)
Traveller rating
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  • 37
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Mary E
Batesville, Arkansas
4714
Reviewed 2 weeks agovia mobile
My husband and I have stayed here many times over the years. It is a clean place to stay but is dated. Our balcony room was on the 6th floor with a spectacular view of Lake Hamilton. I’m a little surprised at the price for this resort. We do enjoy our time here in the off season.
Thank Mary E
Response from Clarion on the ... H, General Manager at Clarion Resort on the Lake
Responded 2 weeks ago
We thank you so much for your continued stays with us! We are very happy to inform you that this Winter we will be starting a hotel wide renovation so be on the lookout for the exciting upcoming changes!
ClareBear5532
Irving, Texas
378
Reviewed 3 weeks ago
We stayed here because of the balcony overlooking the lake; the hotel is aging, but our room was clean, although a bit worn. Views of the lake (and the sunrise) were awesome! We too went down to Classics for breakfast, and, as many others have noted, we found the speed of service to be horrible! The waitress was pleasant enough, but why would anyone have to wait over 30 minutes for eggs and bacon? And, as with the others, there was only 1 other table seated at the time.

Our biggest complaint is that, when we got off the elevator on our floor, there was a leftover room service tray sitting on the piece of furniture there. We reported it to the desk clerk (who was really pleasant, I might add) as we left to go exploring a bit, and we expected that it would have been taken care of during the few hours we were gone. It was not...and it was not even removed overnight! The tray was still there the next morning when we left to check out.

Other than that, it was fine for our purposes. Would probably stay here again, especially if they do come through with renovations in the near future.
Thank ClareBear5532
Response from Clarion on the ... H, General Manager at Clarion Resort on the Lake
Responded 3 weeks ago
Thank you so much for the in depth feedback on your stay. We will absolutely bring the issues you mentioned to our restaurant team and make sure this does not happen again. We do hope we get to see you again after our renovations!
Opecanty
Vidalia, Louisiana
3124
Reviewed 9 Sep 2018via mobile
We stayed at the Clarion on the Lake while attending the bike rally. I spoke with Amy at the front desk about reservations. She was on duty when I checked in and was just as delightful in person. She even brought an extra blanket to our room. Both staff in hotel and Classic’s bar and grill were friendly and helpful. The hotel is aging and needs an upgrade. I walked barefoot on the carpet in the room and my feet were black. The bathroom sink was slow to drain as well but to be fair I didn’t report any of those things. Overall we had fun and slept well and awakened to a beautiful view each day.
Thank Opecanty
Response from Clarion on the ... H, General Manager at Clarion Resort on the Lake
Responded 11 Sep 2018
Thank you so much for staying with us and for the great feedback! We always love hearing about our guest service agents taking care of our guests! Be sure to keep an eye out for our upcoming renovation this Winter!
PamOKCTraveler
Oklahoma City, Oklahoma
31
Reviewed 5 Sep 2018
We stayed at this hotel over Labor Day weekend. The rooms were clean and the beds were comfortable. The A/C worked good and the pool was nice. It's a great location and a perfect place to stay if you had kids. We would stay there again.
Thank PamOKCTraveler
Response from Clarion on the ... H, General Manager at Clarion Resort on the Lake
Responded 6 Sep 2018
Thank you so much for staying with us and for the great feedback! We love hearing that the entire family was able to have some fun! Come back and see us again soon!
Ashlyn W
51
Reviewed 29 Aug 2018via mobile
We were heading home and stoped at this location due to its proximity to the lake the afternoon desk staff very helpful and nice. The room was clean and beds were nice great view of lake from our room. They had a washer dryer there and the washer broke with our clothes in it and the desk clerk tried everything to fix it. We went to classics for dinner the food was pretty good the waitress must have been new but that is understandable. The next morning we watched a roach go from the tv into the fridge cabinet. WE know it's not from dirtiness we just let them know at the desk. We went back to classics for breakfast that's when the service got bad. When we got there there was 1 other couple in there they did not look pleased either. Mom and I sat down and waited no less then 5 minutes for the waitress to even show up when she did she was short and hurried we placed or orders of bacon egg and me a pancake oj and coffee she told mom she had to make a pot which she never did she gave mom the old coffee it was so cold you cold you could leave your finger in it. It took a good 15 20 mins to get our food she dropped food off and went back into the kitchen and we could see her moving around back there when she finally got back to the table mom told her about the coffee and asked her if toast came with the meal her reply was only if you want it. Mom was visibly upset now she took moms coffee and came back with the cup wrapped in napkins mom asked if she microwaved it she said she had and went back into the kitchen she came back out several minutes later with 2 pieces of toast not buttered or even cut in half and mom had to ask for jelly she did not return to our table again until she gave us the bill and didn't say a word she shut off the tvs and got on the phone calling the person on the phone baby yeah I'll be ready soon told the front desk people they said they would talk to her.
Thank Ashlyn W
Response from Clarion on the ... H, General Manager at Clarion Resort on the Lake
Responded 30 Aug 2018
Thank you so much for the feedback on your stay, We will absolutely address this with the Classics staff. This is not the way we are to handle our guest service and you deserve better when going into Classics for a meal. Thank you again and we will get this fixed!
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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Pool
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Awards & Recognition
GreenLeaders Gold level
GreenLeaders Gold level
Hotel Style
Onsen
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Hotel class
Awards & Recognition
GreenLeaders Gold level
GreenLeaders Gold level
Hotel Style
Onsen
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Number of rooms
151
Price range
US$ 74 - US$ 125 (Based on Average Rates for a Standard Room)
Also Known As
Clarion Resort On The Lake Hotel Hot Springs
,
Clarion Resort Hot Springs
,
Clarion Hot Springs
,
Hot Springs Clarion
Location
United States > Arkansas > Hot Springs
Hotel class
Awards & Recognition
GreenLeaders Gold level
GreenLeaders Gold level
Hotel Style
Onsen
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Number of rooms
151
Price range
US$ 74 - US$ 125 (Based on Average Rates for a Standard Room)
Also Known As
Clarion Resort On The Lake Hotel Hot Springs
,
Clarion Resort Hot Springs
,
Clarion Hot Springs
,
Hot Springs Clarion
Location
United States > Arkansas > Hot Springs
Photos
Traveller (81)
Room & Suite (117)
Dining (43)
Pool & Beach (31)
Amenities (42)
Business Centre & Event Rooms (3)
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Questions & Answers
Ask a question
donnied6768
13 October 2018|
AnswerShow all 2 answers
Response from kbenderman | Reviewed this property |
contact the hotel for that information. Request a room facing the lake. Spectacular views.
0
Votes
Vkirb
8 July 2018|
AnswerShow all 3 answers
Response from Gary B | Reviewed this property |
Wasn't used by my group, so don't have a good answer.
0
Votes
Mandimai237
19 March 2018|
AnswerShow all 3 answers
Response from Michael M | Reviewed this property |
Honestly I am not sure, I think that it is 18, I know that my son has had to get a hotel and he didnt have any problem. BUT he travels with me all the time, just call the hotel and ask them. Best of luck to you.
1
Vote
Room Tips
"clean rooms ,quiet hotel exercise room pool good view"
sonnytaneja
27 Aug 2018
Read review
"Ask for lake view from floors 5 and up"
sherrym624
27 Aug 2018
Read review
"if you are going to stay here despite this review get the lake view"
ElizabethLynn
12 Jul 2018
Read review
"Upper floors have a balcony"
RonE771
9 Jul 2018
Read review
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