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Candlewood Suites Hot Springs

Expedia.comUS$ 124*
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GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 148*
US$ 124*
Great Deal
US$ 148*
US$ 125*
US$ 148*
US$ 125*
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Candlewood Suites Hot Springs
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195 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Hot Springs
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Showing 195: English reviews
Dallas
Reviewed 19 July 2014

This Hotel is at least 100.00. What do you get for that?? Great question.. You get treated badly by a bunch of rude foreign idiots. Plenty of other choices than this place. If you must stay then pay cash if possible because they do what they want with charges on your card.

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Helpful?
2Thank Rkb1948
IHGCare, Guest Relations Manager at Candlewood Suites Hot Springs, responded to this review

Dear Rkb1948, First of all, thank you very much for your recent stay at our hotel. We are sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your...

Reviewed 18 July 2014

I stayed at this hotel for 2 nights on 07/07/14 and 07/08/14. The clerk ran my card 2 times , stating that the system kicked him out. I asked am I being double billed and he assured me no. I understand that mistakes happen but the nerve of these people to not even resolve and refuse to even call me...

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Helpful?
6Thank Michael W
IHGCare, Guest Relations Manager at Candlewood Suites Hot Springs, responded to this review

Dear Michael W, Thank you for taking the time to convey your comments regarding your recent experience with us. Providing excellent customer service is one of the things we pride ourselves on and we are sorry to read that in this case you feel we have fallen short of your expectations. We would love to regain your faith in our...

Reviewed 16 July 2014

As late as earlier in the year, the Candlewood Hot Springs was a relatively good value. Tha appears to have changed. It appears that the hotel has changed management and the concept of customer service left with the precious management. At check in the hotel completely lost my reservation...never mind that they had billed my card for the week. They...

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Helpful?
4Thank Micheal T
IHGCare, Guest Relations Manager at Candlewood Suites Hot Springs, responded to this review

Dear Micheal T, First of all, thank you very much for your recent stay at our hotel. We are sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should...

Hot Springs, Arkansas
Reviewed 5 July 2014

We were very impressed with this hotel. The room was a mini suite, with a small kitchen. The property is clean and the rooms are up to date, and clean as well. The staff was VERY friendly and the little "market" had Blue Bell ice cream. We will always stay here when in Hot Springs!!

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Helpful?
4Thank Jeni G
CandlewoodSuitesHS, Director of Sales at Candlewood Suites Hot Springs, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ernest, B Director of Sales

Seattle, Washington
Reviewed 27 June 2014

I was traveling through and thought this looked like a nice hotel to stay at, boy was I wrong. I go to check-in and at first they couldn't find my reservation. The phone started ringing and instead of placing the caller on hold, Ken proceeded to talk to the customer on the phone and basically ignore me. The refrigerator still...

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Helpful?
9Thank Dana C
CandlewoodSuites3404, Manager at Candlewood Suites Hot Springs, responded to this review

Dear Dana C., I am deeply sorry that your experience with our hotel was less than wonderful. Please call directly to the hotel at 501-624-4000. Thank you for sharing your experience so that we can make all of our guests' experiences that much better. Sincerely, Management

Reviewed 26 June 2014

We had a king suite and were impressed with the size of the room, 2 closets, living room and full kitchen. Sofabed was decent and king bed was comfy. Room was clean and bathroom was nice. Front desk didnt have extra blankets (which was weird considering there was a sofa bed and no extra blanket Only complaint was that the...

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Helpful?
3Thank Jessica K
CandlewoodSuitesHS, Director of Sales at Candlewood Suites Hot Springs, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ernest, B Director of Sales

Dallas, Texas
Reviewed 22 June 2014

I am very upset with this hotel, I checked in and there were two men at the front, neither one of them knew what they were doing, they kept having to ask each other for help. After about 30 minutes I got checked in. I got checked into a dirty room, then I went back down and told them and...

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Helpful?
4Thank Macy S
CandlewoodSuites3404, Director of Sales at Candlewood Suites Hot Springs, responded to this review

Dear Macy S, I am glad to know that we had a platinum member staying with us. We love our platinum members. I am sorry that there was a misunderstanding with the billing. I hope that you will give us another shot to show you just how wonderfully we treat our guests, especially when they are platinum members. Sincerely, Guest...

Austin, Texas
Reviewed 21 June 2014

I found the Candelwood Suites in Hot Springs, AR to be a comfortable place to stay for an extended visit. I was there for two weeks and was very pleased with the staff, the room, and location. Having free internet and laundry was a bonus, and the kitchenette was clean and decently stocked with cooking needs. Highly recommended.

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Helpful?
2Thank Peter B
CandlewoodSuites3404, Director of Sales at Candlewood Suites Hot Springs, responded to this review

Dear Peter B, Thank you for sharing your wonderful experience at our establishment during your visit to Hot Springs. I hope that when you are in town again in the future for a long stay or short one, we will be the first place you think of. We look forward to your next visit. Sincerely, Hotel Staff

Greenville
Reviewed 15 June 2014

We enjoyed our stay! Great atmosphere and friendly staff! The hotel was very clean and in a great location. Rooms are very affordable and accessible. We will definitely stay here on our next visit to Hot Springs!

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Helpful?
1Thank Pchaney1977
CandlewoodSuites3404, Director of Sales at Candlewood Suites Hot Springs, responded to this review

Dear Pchaney1977, I love that you enjoyed your stay with us so much. I am glad that our staff took wonderful care of you, as we always strive to go the distance for all of our guests. We look forward to your next visit to Hot Springs, and hope that it will be very soon. Sincerely, Hotel Staff

oklahoma
Reviewed 10 June 2014 via mobile

excellent hotel I would stay there every time I go to Hot Springs great staff always attentive comfortable beds full refrigerator I would recommend this hotel to anyone. close enough to drive to all attractions always someone at the front desk and very clean

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Helpful?
1Thank junebugjulia
CandlewoodSuites3404, Director of Sales at Candlewood Suites Hot Springs, responded to this review

junebugjulia, Thank you for posting your response about your visit to Hot Springs, and your stay at our hotel. We look forward to you staying at our hotel again, and are happy that you enjoyed the hotel so very much.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Kitchenette
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Feel at Home at our Hot Springs Extended Stay hotel. We would like to welcome you to the Candlewood Suites in Hot Springs, Arkansas. Our hotel, located in central Arkansas, is two miles from historic downtown Hot Springs and about an hour from Little Rock. The hotel is conveniently situated near downtown Hot Springs and close to area attractions, such as just a mile from Oaklawn Racetrack & Casino. Located in the Diamond Lakes Region, our Hot Springs hotel is near a variety of outdoor activities such as Hot Springs National Park, Lake Hamilton and Hot Springs Country Club. Other exciting attractions include Hot Springs Mountain Tower, Magic Springs, Crystal Falls Water Park and Mid-America Science Museum. Don't leave Hot Springs before you visit the famous Bathhouse Row. Our Hot Springs hotel is in close proximity to local businesses and meeting facilities. Nearby companies include Acme Brick, Alcoa, K-Tech, Munro and Xerox. Summit Arena and the Hot Springs Convention Center offer meeting space for both large and small events. Both facilities are less than three miles from our extended stay hotel in Hot Springs, Arkansas. We are also located just over a mile from CHI St. Vincent Hospital. You can enjoy premium amenities that help you feel at home while staying at our pet friendly hotel. You can stay connected using the free high-speed Internet access. Other choice amenities include an on-site convenience store, complimentary laundry services,an outdoor pool, a 24-hour fitness center and once a week room cleaning. ... more   less 

Additional Information about Candlewood Suites Hot Springs

Address: 3404 Central Avenue, Hot Springs, AR 71913
Region: United States > Arkansas > Hot Springs
Price Range: ₹ 6,723 - ₹ 9,825 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Hot Springs 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Candlewood Suites Hot Springs Hotel Hot Springs
Hotel Style:
#3 Green Hotel in Hot Springs
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Hot Springs staff and other travellers.
1 question
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Warren, Arkansas

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Questions? Get answers from Candlewood Suites Hot Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Simply ask them”
  • Loved the bed, so comfortable
  • Very clean room, Just loved it, with Microoven and freezer
faysal80, 4 Aug 2016 | Read review
“Don't even go there.”
lwesleyRector, 12 Jun 2016 | Read review
“1st or 2nd floor front side”
shawnnobles, 29 May 2016 | Read review
“they are all the same. If you want a view of HS, get a north facing room”
dietrichmd, 25 Oct 2015 | Read review
“rooms facing to the parking lot are quieter”
676luisa, 16 Jul 2015 | Read review
5 of 5
Expedia.com
US$ 124* /night
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CandlewoodSuitesUS$ 125
Booking.comUS$ 125
TripAdvisorUS$ 124
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Prices are for 1 room, 2 adults
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