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Silks Place Yilan

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Silks Place Yilan
Silks Place Yilan
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255 Reviews from our TripAdvisor Community

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Showing 71: English reviews
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Taiwan
Reviewed 6 days ago NEWvia mobile

I arranged a family trip to Yilan and stayed in your hotel for 4 rooms on April 15-16. Arrived in hotel around 12 pm and waited for check in, it was heavy check out time and we were informed to register first then came back from lunch to check in at 3pm. It was very busy but staff was helping...

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Helpful?
Thank Sharon S
London, United Kingdom
Reviewed 2 weeks ago

We came here based on a strong recommendation from a friend. And boy were we glad we listened! Our boys, 2 & 5, loved this place. We chose to stay on a floor without the cars because we didn't want to hear the cars zooming around 24/7 (which I think turned out to be a good call). It is true...

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Helpful?
Thank Trvlr985
HK
Reviewed 4 weeks ago via mobile

We stayed on the 8th floor for 2 nights. Our kids enjoyed driving an awful lot. They didn't bother to use other facilities. The staff was friendly and helpful. The room was clean and spacious with many quality supplies , such as TWG teabags, Nescafé coffee capsule, locittane toiletries, comfy slippers, seba kits for children, etc. Every day the janitor...

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Helpful?
Thank BXXL
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear BXXL, Thank you for having taken the time to share this great comment. What a pleasure to read that your enjoyed our facility and service. Besides, we appreciate your comments about socket. We had been planned to install socket outlet for usb besides the bedside cabinet for more convenient experience. Thank you again for your very kind recommendation of...

Hong Kong, China
Reviewed 16 April 2017

Was here with family. The hotel was quite close to the train station, and was near good restaurants and a shopping center. The selling point for the hotel was, of course, the kid-friendly facilities. There were two floors equipped with little electric cars for young kids. With a room on those floors, kids could get cars and drive up to...

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Helpful?
Thank PH15
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear PH15, Thank you so much for taking time to write such a complimentary review of our hotel. We are delighted to know that you and your families enjoyed staying with us. Thank you for all the encouraging comments you gave us on our restaurant, facilities and activities as well. Sincerely look forward to welcoming you back in the near...

Reviewed 16 April 2017 via mobile

Excellent hotel with outstanding service and food. We stayed there for 3 days and the kids loved it. We had a free upgrade to the family room. Large movie theatre with the latest movies and the kids just did not want to stop driving around the floor

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Helpful?
Thank Clifford D
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear Clifford D, Thank you so much for taking time to write such a complimentary review of our hotel. We are delighted to know that you and your families enjoyed staying with us. Thank you for all the encouraging comments you gave us on our restaurant, facilities and activities as well. Sincerely look forward to welcoming you back in the...

Reviewed 30 January 2017 via mobile

Definitely a 5 star hotel! And it's perfect for the family! First the room. We stayed on the 8th floor which is setup for the kids to drive around in their cars. Amazing. They had a blast! They even have a little drivers test for the kids and give them a car key once they past. Our girls loved it....

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Helpful?
Thank skots2016
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear skots2016, Thank you so much for taking time to write such a complimentary review of our hotel. We are delighted to know that you and your families enjoyed staying with us. Thank you for all the encouraging comments you gave us on our restaurant, facilities and activities as well. Sincerely look forward to welcoming you back in the near...

A TripAdvisor Member
Level Contributor
13 reviews
4 hotel reviews
6 helpful votes
Reviewed 26 January 2017 via mobile

This hotel is totally designed for kids! We lived on the 9/F, called fantasy castle floor. The kids can drive the car in the hallway and inside the room (if u have an upgraded room), but don't worry there are enough 'parking space' in the hallway. One room included on car but you can rent for additional one. And you...

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Helpful?
Thank A TripAdvisor Member
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear Reviewer, Thank you so much for taking time to write such a complimentary review of our hotel. We are delighted to know that you and your families enjoyed staying with us. Thank you for all the encouraging comments you gave us on our facilities and activities. Sincerely look forward to welcoming you back in the near future.

Brisbane, Australia
Reviewed 17 January 2017

If you have young children under the age of 8 - you must make this on your bucket list. One of the kind that I have ever come across. Our family booked a holiday - two with young children and we did not leave the hotel. There are plenty of activities for the children to take part - levels 8...

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Helpful?
Thank Janet H
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear Janet H, Thank you very much for your precious review. We are glad to know you had enjoyed your trip at Silks Place Yilan. We are committed to offering the best facility and excellent service to make our valued guest satisfied. We offer exclusive unlimited movie service from now on ! You could enjoy movie just at LUNA digital...

Melbourne, Australia
Reviewed 12 January 2017 via mobile

WOW!!!!! I highly recommend this amazing hotel if you have kiddies that's between 3 - 8ish years old. We went with my in-laws; and between us, we had 6 kids aged - 10, 9, 6, 5, 4 & 1... everyone of them thoroughly enjoyed it. The kids get an electric powered car that they can ride around the hotel corridors...

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Helpful?
1Thank Jolene_90
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear Jolene_90, Thank you so much for taking time to write such a WOW review of our hotel. We are delighted to know that you and your families enjoyed staying with us. Thank you for all the encouraging comments you gave us on our facilities and activities as well. Sincerely look forward to welcoming you back in the near future.

Hong Kong, China
Reviewed 3 January 2017

Our 2 kids (4 & 6 years old) enjoyed every minute of their stay in this hotel. They have been talking about it with their friends since we back in HK. Must book at their 8th & 9th floor as these floors could have their kiddie parked right beside your room. Kids can play with their kiddie cars all around...

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Helpful?
Thank Vargas20142014
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear Vargas20142014, Thank you so much for taking time to write such a complimentary review of our hotel. We are delighted to know that you and your families enjoyed staying with us. Thank you for all the encouraging comments you gave us on our restaurant, facilities and activities as well. Sincerely look forward to welcoming you back in the near...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Red Lantern Restaurant
Red Lantern Restaurant
Cuisines: Chinese, Asian, Taiwanese
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
The first Silks Place, the self-owned brand of FIH Regent Group, is introduced to Taiwan with exquisite and top-class posture.Silks Place Yilan-the only international 5-star hotel in Yilan. It is located at 6F to 11F of the largest shopping center in Eastern Taiwan-Luna Plaza, an emerging spot of entertainment and leisure. It is situated at the traffic pivot of Yilan city center, close to the Yilan train station and bus terminal. The nearby area is well-known for the financial and administrative importance of the city, as well as the historical and cultural area in Yilan. The hotel is benefited with the business convenience, rich art and humanistic atmosphere. ... more   less 

Additional Information about Silks Place Yilan

Address: No.36 Section 2, Minquan Road, Yilan City, Yilan County, Taiwan
Region: Taiwan > Yilan County
Price Range: ₹ 17,841 - ₹ 34,260 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Silks Place Yilan 4.5*
Number of rooms: 193
Reservation Options:
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Hotel Style:
#3 Luxury Hotel in Yilan County
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Questions & Answers

Here's what travellers have asked, with answers from Silks Place Yilan staff and other travellers.
5 questions
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San Francisco, California

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Questions? Get answers from Silks Place Yilan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the floors with car tracks were fully booked early -- those floors tended to be more hectic and noisy, though.”
PH15, 16 Apr 2017 | Read review
“Must choose rooms on 8th & 9th floor”
Vargas20142014, 3 Jan 2017 | Read review
“Only more expensive room types offer better electric cars for children (5-7) which they can keep and park outside their rooms overnight.”
311ceciliac, 25 Dec 2016 | Read review
“Rooms with a balcony - not much of a view. Would recommend the 8th or 9th floor b/c of access to the cars.”
fanie13, 5 Dec 2016 | Read review
“Avoid rainy season!!”
CowanS_12, 18 Sep 2016 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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