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Windsor Hotel

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160 Reviews from our TripAdvisor Community

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Showing 108: English reviews
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Toronto, Canada
Reviewed 2 weeks ago

This property is long past it's best-before date. Adequate in many ways, it is need of a revitalization. Rooms are spacious, bathrooms tired, no heating or air conditioning (it gets cold at night), no kettle, no safes, poor security on doorways. Centrally located, it offers an passable breakfast. The manager Johnny is helpful and accommodating. Free wifi throughout hotel.

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Helpful?
Thank MVH1951
Vancouver
Reviewed 4 weeks ago

We stayed here one night on a bike tour. Room was ok, but unheated. Wifi in room was the best of the trip. Dinner was disappointing, possibly because we pre-ordered then arrived late. I got the wrong meal, not only cold but poor quality and over-cooked. Rogue elephant bar is comfortable. Location is central, easy walk to shopping area and...

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Thank Emkay0
Coventry, United Kingdom
Reviewed 17 January 2017 via mobile

Lovely balcony over the Main Street. Service was excellent staff very friendly and chatty. Food menu had good choice and not expensive. I had an excellent Greek salad my partner a steak sandwich both splendid. It was nice to have a cold beer in the afternoon outside watching the world go by. Highly recommended if you in town👍

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Thank julie B
Reviewed 13 January 2017 via mobile

Right from the entry till the exit, had a bad headache. Requested for Wi-Fi connection ended up using own international roaming data network, requested for an additional blanket and they say they donot have, bathroom stinks, breakfast is the worst ever. There is no buffet breakfast, we need to eat whatever available. And there is only English Breakfast and Srilankan...

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Helpful?
Thank Mamthasri
worldwide
Reviewed 7 January 2017

Received two tasty, hot meals but sadly the overall effect was lost due to the clay cold spaghetti bologneise dish - as if it had just come out of the fridge - with tinned corned beef on top. The waiter offered to heat it up for us, we declined as microwaved pasta is pretty gross and the corned beef was...

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Thank pearlkp
Newcastle upon Tyne, United Kingdom
Reviewed 4 January 2017

After checking out of a nearby shocking hotel, the owner of the Windsor a real gentleman was able to supply me with great room at a good walk in rate. Breakfast was good and the service throughout excellent.

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Thank MichaelM3090
Melbourne, Australia
Reviewed 4 January 2017

Overpriced smelly run down junket that need cleaning, the managment need to be train to run a hotel not a cattle station, just simple brekfast will cost you earth when you can have it outside the hotel for $2. Staff need to be train as they all look so sad and grumpy they want tips and rewards evn for greeting...

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Thank joehatton21
Reviewed 3 January 2017

Good property nice location.Just opposite to the police station. You will find lots of antiques. But the hotel needs to adapt changes. No mini fridge,no electric kettle(although a hill station),Room service is good but the menu prices are extremely costly.

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Thank Vasundhara S
Colombo, Sri Lanka
Reviewed 2 January 2017

We want to stay for a night and was sold by the Snake Oil salesman who promised free breakfast and charged $25 the room was smelly curtain mouldy bathroom dirty the whole hotel need cleaning absolute disgrace for such a beautiful village

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Thank jdcrkiwi
Kolkata, India
Reviewed 2 January 2017

It's a family owned propoerty - a bit old. But very well maintained and managed very efficiently. Entire staffs are very friendly. Spacious rooms, lobby with a bit old antique furnitures, not very modern amenities, no mini fridge, no lift, parking available. Restaurant is well decorated. Buffet breakfast has many spread and is really great. Food is tasty but costly....

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Helpful?
Thank ShekharGangopadhaya

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Laundry Service

Additional Information about Windsor Hotel

Address: 2 Kandy Road, Nuwara Eliya, Sri Lanka
Region: Sri Lanka > Central Province > Nuwara Eliya
Price Range: ₹ 6,084 - ₹ 8,223 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Windsor Hotel 3*
Number of rooms: 50
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Questions & Answers

Here's what travellers have asked, with answers from Windsor Hotel staff and other travellers.
1 question
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Questions? Get answers from Windsor Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If possible ask for road facing room to avoid back yard view from windows. No lift so prefer first floor room.”
 of 5 bubbles ShekharGangopadhaya, 2 Jan 2017 | Read review
“Rooms facing the parking area at the back are quieter...don't take the ones facing the main road.”
 of 5 bubbles Unleashed_112, 3 Oct 2016 | Read review
“take the room which doe not open to the main road”
 of 5 bubbles amitavision, 9 Sep 2016 | Read review
“Room 209 was noisy in the morning, trucks bringing supplies in the back, plus no view. Front facing rooms prob better!”
 of 5 bubbles tomg247, 5 Sep 2016 | Read review
“All rooms are good, one in the corner are better , though.”
 of 5 bubbles Nagnish, 20 Jul 2016 | Read review
5 of 5