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Windsor Hotel

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1 room 2 adults 0 children
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167 Reviews from our TripAdvisor Community

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Showing 113: English reviews
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West Calder, United Kingdom
Reviewed 1 week ago

Very poor east European 1960's style block of a hotel next to the police station in Nuwara Eliya. We were allocated to rooms which faced onto a dirty alleyway. The rooms weren't that clean and could do with a refresh. The buffet was not up to the standard I'd come to expect in Sri Lanka and at the highest price...

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Helpful?
Thank McInnesTravel
London, United Kingdom
Reviewed 1 week ago

Arrived here in the pouring rain to get some shelter and a quick bite to eat. We arrived to an empty restaurant, however it was 3pm. The food was nice and reasonable, and service was quick. The hotel itself seemed quite derelict though, and didn't have the best of surroundings. Think it's in need of a makeover. As a note...

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Thank Rosso H
Sydney, Australia
Reviewed 1 week ago

Stayed here as part of a group tour. Lots of old world charm , but needs to be updated/ revitalised. Rooms are spacious, but have musty smell due to ?moisture. Can't talk to views as my room looked out to police station. There was no heating or air conditioning in room, but you could hire a heater. Staff very friendly...

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Thank SCH2803
Carshalton, United Kingdom
Reviewed 1 week ago

Nice looking hotel from the outside. No lift - rather unexpected. Terrible view from our room - see photo. Room generally grubby and rather smelly curtains needed to be kept shut with other windows facing. It was cold and there was no heating without paying extra for a heater. Hard beds. Good communal areas with comfortable chairs and very helpful...

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Thank Pat B B
Colombo, Sri Lanka
Reviewed 2 weeks ago

Wonderful place to spend a few days in the hills. Clean, comfortable and very friendly staff. great location in the middle of the tow walking distance to everything. will definitely be back again very soon.

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Thank Andy N
Toronto, Canada
Reviewed 11 February 2017

This property is long past it's best-before date. Adequate in many ways, it is need of a revitalization. Rooms are spacious, bathrooms tired, no heating or air conditioning (it gets cold at night), no kettle, no safes, poor security on doorways. Centrally located, it offers an passable breakfast. The manager Johnny is helpful and accommodating. Free wifi throughout hotel.

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Thank MVH1951
Vancouver
Reviewed 30 January 2017

We stayed here one night on a bike tour. Room was ok, but unheated. Wifi in room was the best of the trip. Dinner was disappointing, possibly because we pre-ordered then arrived late. I got the wrong meal, not only cold but poor quality and over-cooked. Rogue elephant bar is comfortable. Location is central, easy walk to shopping area and...

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Thank Emkay0
Coventry, United Kingdom
Reviewed 17 January 2017 via mobile

Lovely balcony over the Main Street. Service was excellent staff very friendly and chatty. Food menu had good choice and not expensive. I had an excellent Greek salad my partner a steak sandwich both splendid. It was nice to have a cold beer in the afternoon outside watching the world go by. Highly recommended if you in town👍

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Thank julie B
Reviewed 13 January 2017 via mobile

Right from the entry till the exit, had a bad headache. Requested for Wi-Fi connection ended up using own international roaming data network, requested for an additional blanket and they say they donot have, bathroom stinks, breakfast is the worst ever. There is no buffet breakfast, we need to eat whatever available. And there is only English Breakfast and Srilankan...

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Thank Mamthasri
worldwide
Reviewed 7 January 2017

Received two tasty, hot meals but sadly the overall effect was lost due to the clay cold spaghetti bologneise dish - as if it had just come out of the fridge - with tinned corned beef on top. The waiter offered to heat it up for us, we declined as microwaved pasta is pretty gross and the corned beef was...

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Thank pearlkp

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Amenities

Highlights
  • Free Internet
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Laundry Service

Additional Information about Windsor Hotel

Address: 2 Kandy Road, Nuwara Eliya, Sri Lanka
Region: Sri Lanka > Central Province > Nuwara Eliya
Price Range: ₹ 5,955 - ₹ 8,246 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Windsor Hotel 3*
Number of rooms: 50
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Questions & Answers

Here's what travellers have asked, with answers from Windsor Hotel staff and other travellers.
1 question
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just don't stay there.”
 of 5 bubbles McInnesTravel, 20 Mar 2017 | Read review
“Ask for a good view”
  • View from our room through the dirty windows
 of 5 bubbles PatBB_13, 16 Mar 2017 | Read review
“If possible ask for road facing room to avoid back yard view from windows. No lift so prefer first floor room.”
 of 5 bubbles ShekharGangopadhaya, 2 Jan 2017 | Read review
“Rooms facing the parking area at the back are quieter...don't take the ones facing the main road.”
 of 5 bubbles Unleashed_112, 3 Oct 2016 | Read review
“take the room which doe not open to the main road”
 of 5 bubbles amitavision, 9 Sep 2016 | Read review
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